Harbor Freight Tools Culture | Comparably
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Harbor Freight Tools Claimed Company
We're a 47-year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,600 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,500 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value. read more
EMPLOYEE
PARTICIPANTS
1274
TOTAL
RATINGS
10927

Harbor Freight Tools Company Culture

Harbor Freight Tools Culture

This score is derived from employee ratings & reviews
3.5/5
Harbor Freight Tools' Overall Culture is rated C+

Top Rated Culture Dimensions

Harbor Freight Tools CEO

Top 50%Top 50% of Similar Size Companies on Comparably
Eric Smidt Harbor Freight Tools' CEO
Eric Smidt
68 /100

Diversity at Harbor Freight Tools

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C

Diverse employees at Harbor Freight Tools have rated Perks And Benefits, CEO Rating, and Environment as the highest categories they have scored

Women at Harbor Freight Tools

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Women at Harbor Freight Tools have rated CEO Rating, Environment, and Happiness as the highest categories they have scored

Harbor Freight Tools eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 45%Bottom 45% of Similar Size Companies on Comparably

Recommend to a Friend?

-6

Harbor Freight Tools employees are -6% more likely to recommend Harbor Freight Tools as a great place to work

40%Promoters
14%Passives
46%Detractors

Working at Harbor Freight Tools

Working at Harbor Freight Tools is rated average by 1274 employees, across various culture dimensions. Harbor Freight Tools employees are most satisfied about Environment, Compensation, and Professional Development categories, putting Harbor Freight Tools’s culture in the Top 50% compared to similar sized companies on Comparably and in the Bottom 40% compared to other companies in Los Angeles. See below in detail how working at Harbor Freight Tools was rated by employees.

Overall Company Culture at Harbor Freight Tools

C+

Overall Company Culture at Harbor Freight Tools is rated C+

Last updated today

Top
50%

Harbor Freight Tools ranks in the Top 50% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 1274 Employees

View Results
0
20
40
60
80
100
IT
81
IT81
Operations
81
Operations81
HR
80
HR80
Product
67
Product67
Sales
63
Sales63
Customer Success
59
Customer Success59
Customer Support
53
Customer Support53

Harbor Freight Tools Employee Reviews

Out of 1209 Harbor Freight Tools employee reviews, 76% were positive. The remaining 24% were constructive reviews with the goal of helping Harbor Freight Tools improve their work culture.

76%
24%
Positive Reviews76%
Constructive Feedback24%

Positive Reviews From Harbor Freight Tools Employees

  • What did you like most about the interview process?
    how she explained how things worked and what the process was
    Posted 22 days ago
  • What did you like most about the interview process?
    i like how open and comfortable you are
  • What makes you most happy at work?
    helping my customers and the paid vacation i acrue

Constructive Feedback From Harbor Freight Tools Employees

  • What's going wrong and how can it be improved?
    We never have things people are looking for. So convertion is down
  • What needs to change to make the company culture better?
    The management and how they choose a person for a job
  • Why do you feel undervalued and what would make you feel better about your compensation?
    better training for managers on how to treat there employees

Harbor Freight Tools Company Information

Harbor Freight Tools Company Overview

We're a 47-year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,600 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,500 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value.

Harbor Freight Tools was founded in 1977 and its current CEO is Eric Smidt. Since its inception 49 years ago, Harbor Freight Tools has grown to 26000 employees.

Harbor Freight Tools Mission, Vision & Values

Harbor Freight Tools Mission Statement

At Harbor Freight, our mission is to be the best place to work and the best place to shop.

Harbor Freight Tools Vision Statement

We value people above all else. We value who you are, what you’ve experienced and how you see the world. We know that our differences make us stronger and that high-performing people with a shared mission and values make us a championship team.

Harbor Freight Tools Values

  • Excellence
  • Continuous Improvement
  • Doing the Right Thing
  • Collaboration
  • Humility
  • Investment
  • Community

Sustainability and Corporate Social Responsibility at Harbor Freight Tools

At Harbor Freight, one of our core values is giving back to the great communities where we live, work and serve. With respect and humility, we strive to support and strengthen communities, big and small, across the United States.

Headquarter26677 Agoura Rd
Calabasas, CA 91302
United States of America
Websitewww.harborfreight.com/
Founding Date1977
Tel818-836-5000
Company StatusPrivate
Jobsjobs.harborfreight.com/
Social Sites
  • Culture Video

Harbor Freight Tools Employees

Harbor Freight Tools has 26000 employees. 1274 employees at Harbor Freight Tools have reviewed Harbor Freight Tools across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 1274 Harbor Freight Tools employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Harbor Freight Tools are generally satisfied with their total compensation at Harbor Freight Tools, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Harbor Freight Tools are generally satisfied with their team. 1274 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at Harbor Freight Tools are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Harbor Freight Tools believe the environment at Harbor Freight Tools is positive. Most Participants believe the pace of work at Harbor Freight Tools is comfortably fast. About 82% of the employees at Harbor Freight Tools work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Harbor Freight Tools are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Harbor Freight Tools employees generally work 8.1 hrs a day
Work Hours
A Day in the Life
Employees at Harbor Freight Tools report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Harbor Freight Tools have 0 meetings
Meetings
A Day in the Life
75% of Harbor Freight Tools employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Harbor Freight Tools employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
41% of Harbor Freight Tools employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Harbor Freight Tools employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
58% of Harbor Freight Tools employees call their work environment positive
Environment

Joining Harbor Freight Tools - Employee Onboarding

The prevailing opinion from employees about joining Harbor Freight Tools is that the company was very prepared on their first day. Harbor Freight Tools employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Harbor Freight Tools KPIs and OKRs

At Harbor Freight Tools 88% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Harbor Freight Tools' KPIs and OKRs is essential for its success. Out of 19 Harbor Freight Tools employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 13 have said yes.

AnswerPercent
Yes68%
No32%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes88%
No12%
Are the KPIs/OKRs for your department clear?

Harbor Freight Tools CEO & Leadership

Harbor Freight Tools CEO - Eric Smidt

Eric Smidt Harbor Freight Tools' CEO
68 /100

Eric’s approval rate is just above average, putting Eric in the Top 50% of all CEOs of similar-sized companies on Comparably, and in the Bottom 45% compared to the CEOs of all other companies in Los Angeles. Eric Smidt is well regarded by employees for the Environment Harbor Freight Tools offers, and ranks among the Top 25% of CEOs by employees in that category. Eric is most liked by employees in the HR department and employees in the IT department. However, employees identified with Other ethnicities have a slightly unfavorable view of the CEO. With Eric’s leadership, Harbor Freight Tools employee respondents are most happy about their Environment and Compensation. Eric was rated slightly below average for Team.

Harbor Freight Tools Leadership

The Harbor Freight Tools Executive Team is rated a “C” and led by CEO Eric Smidt, VP, Supply Chain Operations Peter Racine, and Sr. VP Finance Leticia DeLaPaz

  • Eric Smidt  CEO / President

    Eric Smidt CEO / President

    Eric Smidt serves as the CEO / President of Harbor Freight Tools.

  • Peter Racine VP, Supply Chain Operations

    Peter Racine serves as the VP, Supply Chain Operations of Harbor Freight Tools. Peter started at Harbor Freight Tools in... read more

  • Leticia DeLaPaz Sr. VP Finance

    Leticia DeLaPaz serves as the Sr. VP Finance of Harbor Freight Tools. Leticia started at Harbor Freight Tools in May of... read more

  • Pablo Pavajo Executive Director

    Pablo Pavajo serves as the Executive Director of Harbor Freight Tools.

  • Christopher Davidson Vice President - Merchandising

    Christopher Davidson serves as the Vice President - Merchandising of Harbor Freight Tools. Christopher started at Harbor... read more

  • Trey Feiler SVP Real Estate & Development

    Trey Feiler serves as the VP Real Estate & Development of Harbor Freight Tools. Trey started at Harbor Freight Tools in... read more

  • Joel Freedenberg VP & Corporate Controller

    Joel Freedenberg serves as the VP & Corporate Controller of Harbor Freight Tools.

  • Wes Harmelink Vice President - Engineering, Quality, and Product Development

    Wes Harmelink serves as the Vice President - Engineering, Quality, and Product Development of Harbor Freight Tools.

  • Jonathan Kendall Vice President - Inventory, Forecasting, Global Transportation, and Asset Recovery

    Jonathan Kendall serves as the Vice President - Inventory, Forecasting, Global Transportation, and Asset Recovery of Harbor Freight Tools.

Harbor Freight Tools Salaries

How much does Harbor Freight Tools pay?

How much do people at Harbor Freight Tools get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Harbor Freight Tools is $131,848, or $63 per hour, while the estimated median salary is $134,382, or $64 per hour.

At Harbor Freight Tools, the highest paid job is a General Counsel at $248,482 annually and the lowest is a Receptionist at $38,346 annually. Average Harbor Freight Tools salaries by department include: Operations at $83,288, Admin at $47,958, Customer Support at $71,607, and Engineering at $132,090. Half of Harbor Freight Tools salaries are above $134,382.

560 employees at Harbor Freight Tools rank their Compensation in the Top 35% of similar sized companies in the US (based on 1672 ratings) while 540 employees at Harbor Freight Tools rank their Perks And Benefits in the Top 40% of similar sized companies in the US (based on 560 ratings).

Salaries contributed from Harbor Freight Tools employees include job titles like Operations Manager and Auditor. Comparably data has a total of 1 salary records from Harbor Freight Tools employees.

Last updated today.

1st Percentile
$69k
$69k1st Percentile
17th Percentile
$102k
$102k17th Percentile
33rd Percentile
$129k
$129k33rd Percentile
50th Percentile
$166k
$166k50th Percentile
67th Percentile
$201k
$201k67th Percentile
83rd Percentile
$239k
$239k83rd Percentile
100th Percentile
$243k
$243k100th Percentile
$131,848*
Average Compensation
$134,382*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Harbor Freight Tools Salaries by City

Harbor Freight Tools Salaries by Department

Explore Harbor Freight Tools Salaries

Diversity & Inclusion at Harbor Freight Tools

Diverse employees at Harbor Freight Tools score the company 64/100 across various culture categories, placing Harbor Freight Tools in the Bottom 45% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Harbor Freight Tools across various culture dimensions.

Ranked Culture the Highest

Women 80/100
Department - HR
Men 91/100
Tenure - 1 to 2 Years
Diverse Employees 77/100
Tenure - Less Than 1 Year

Ranked Culture the Lowest

Women 45/100
Tenure - 2 to 5 Years
Men 61/100
Department - Sales
Diverse Employees 42/100
Department - Customer Support

Harbor Freight Tools Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus

Office Perks

  • Free Food
  • Legal Assistance
  • Work From Home Policy
  • Unique Office Space

Harbor Freight Tools PTO

Harbor Freight Tools' PTO and Vacation policy typically gives 20-30 days off a year with 78% of employees expected to be work free while out of office. Paid Time Off is Harbor Freight Tools' 2nd most important benefit besides Healthcare when ranked by employees, with 27% of employees saying it is the most important benefit. Harbor Freight Tools' benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time27%
Vacation Policy27%
Office Meals0%
401k Contribution46%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes22%
No78%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo18%
$1500 - $2500/mo6%
$1000 -$1500/mo0%
$500 -$1000/mo29%
Less than $500/mo47%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Harbor Freight Tools Careers

Harbor Freight Tools Jobs

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H1B Visa

In 2019, Harbor Freight Tools applied for 7 H1B visas. Of the work permits applied for, 71% were approved.

Work Permit Application Outcome

Harbor Freight Tools has a total of 26000 employees

7
Total Applied
  • 71% Granted (5 out of 7)
  • 0% Denied ( out of 7)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 7)
  • 29% Certified-Withdrawn Application was approved but later withdrawn by employer (2 out of 7)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Harbor Freight Tools Know You Want To Work There

Overview of Candidates Interested in Harbor Freight Tools on Comparably

Candidates By Department

Marketing
50%
All Industries
50%

Candidates By Location

Las Vegas
50%
San Antonio
50%

Harbor Freight Tools Internship Program

Acquiring a position in Harbor Freight Tools' Internship Program is generally does not offer internships. Why intern at Harbor Freight Tools? Employees are happy at Harbor Freight Tools and rate their office perks as good. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Harbor Freight Tools employees say they’re never bored at work. Additionally, 53% have developed close friendships with their co-workers.

How difficult is it to get an internship at Harbor Freight Tools?

Sales
Very Difficult10%
Somewhat Difficult10%
Not Difficult20%
Difficult0%
Does Not Offer Internships60%
Answered by 10 Sales Interns

Frequently Asked Questions regarding Harbor Freight Tools

What is Harbor Freight Tools address?

Harbor Freight Tools location is at 26677 Agoura Rd

Who is the CEO of Harbor Freight Tools?

Harbor Freight Tools CEO is Eric Smidt, their score by employees is 68

What is Harbor Freight Tools eNPS?

The eNPS for Harbor Freight Tools is -6

What is the salary for DevOps in Harbor Freight Tools?

DevOps average salary in the US is 120k

What are the salaries in the Finance in Harbor Freight Tools?

The average salaries for Finance in Harbor Freight Tools is 116k

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