customer service is poor, the website never works and I have never been able to add extras to my meals. we have to pay extra for certain meals and the linkability between the app and the web application is terrible, ie; you cant change any details via the app. they never resolve their tech issues.

Other Employee Reviews for HelloFresh

What does the leadership team need to get better at?

Hiring better employee with more work ethics.
Leadership review from Product Dept

Briefly describe your overall experience at your company

Great culture, startup setting in the US but backed by global infrastructure
Review from Marketing Dept

What do you like best about the leadership team?

Great mission statement. Competent staff and yes they are willing to listen to the customer's request to exceed customer satisfaction
Leadership review from Design Dept

What do you like best about the leadership team?

Open to changes. Inclusive and understanding. Very supportive
Leadership review from Operations Dept

What are some of the best things about your team?

We are a team all for one and one for all
Team review from Product Dept

Rate your company

customer service is poor, the website never works and I have never been able to add extras to my meals. we have to pay extra for certain meals and the linkability between the app and the web application is terrible, ie; you cant change any details via the app. they never resolve their tech issues.

Other Employee Reviews for HelloFresh

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