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HelloTech Claimed Company
HelloTech is the leading independent, on-demand technology support service. Available 24/7 both in-home and remote, HelloTech's massive network of expert technicians nationwide are dedicated to providing a top-notch customer experience for a wide range of services, including computer support, smart home device installation, home office setup, and more.
With both direct-to-consumer presence and deep integrations with retailers such as Walmart.com and Comcast Xfinity, HelloTech eliminates the headaches and hassle of product installation and maintenance. read more
HelloTech Company Culture
HelloTech Culture
This score is derived from employee ratings & reviews3.4/5
HelloTech's Overall Culture is rated C
Top Rated Culture Dimensions
Office Culture
BProfessional Development
B-Environment
C+Manager
C+Retention
C+HelloTech CEO
Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Greg Steiner
68 /100
See More
Diversity at HelloTech
Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-
Diverse employees at HelloTech have rated Office Culture, Retention, and Professional Development as the highest categories they have scored
Women at HelloTech
Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+
Women at HelloTech have rated Team, Meetings, and Manager as the highest categories they have scored
HelloTech eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Recommend to a Friend?
13
HelloTech employees are 13% more likely to recommend HelloTech as a great place to work
| 46% | Promoters |
|---|---|
| 21% | Passives |
| 33% | Detractors |
Working at HelloTech
Working at HelloTech is rated below average by 108 employees, across various culture dimensions. HelloTech employees rate Office Culture highest among all categories, and think that Perks And Benefits and Compensation have the most room for improvement, putting HelloTech’s culture in the Bottom 45% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in Los Angeles. See below in detail how working at HelloTech was rated by employees.
Overall Company Culture at HelloTech
C
Overall Company Culture at HelloTech is rated C
Last updated months ago
Bottom
45%
HelloTech ranks in the Bottom 45% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
HelloTech Employee Reviews
Out of 100 HelloTech employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping HelloTech improve their work culture.
| Positive Reviews | 64% |
|---|---|
| Constructive Feedback | 36% |
Positive Reviews From HelloTech Employees
- What makes you most happy at work?Being able to complete my jobs.
- What makes you most happy at work?Happy that I'm making an impact not only on our clients but also on my colleagues.
- What do you like best about the leadership team?They let the workers do the work.
Constructive Feedback From HelloTech Employees
- What do your coworkers need to improve and how could you work together better?I never have known of the 1st meeting
- What does the leadership team need to get better at?Communication, employee experiences followups, app issues, investigations of incidents,
- Why do you feel undervalued and what would make you feel better about your compensation?Better pay and support from managers and leaders
HelloTech Company Information
HelloTech Company Overview
HelloTech is the leading independent, on-demand technology support service. Available 24/7 both in-home and remote, HelloTech's massive network of expert technicians nationwide are dedicated to providing a top-notch customer experience for a wide range of services, including computer support, smart home device installation, home office setup, and more. With both direct-to-consumer presence and deep integrations with retailers such as Walmart.com and Comcast Xfinity, HelloTech eliminates the headaches and hassle of product installation and maintenance.
HelloTech was founded in 2014 and its current CEO is Greg Steiner. Since its inception 12 years ago, HelloTech has grown to 57 employees.
| Headquarter | 900 Hilgard Ave, Floor 1 Los Angeles, CA 90024 United States of America |
|---|---|
| Website | hellotech.com/ |
| Founding Date | 2014 |
| Tel | 888-982-4410 |
| Company Status | Private |
| Jobs | jobs.lever.co/hellotech |
| Social Sites |
HelloTech Competitors
HelloTech competitors include Geek Squad, uBreakiFix, and BoomTown. HelloTech ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how HelloTech compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
A Day in the Life
A Day in the Life
HelloTech employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at HelloTech report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at HelloTech have 3 meetings
Meetings
A Day in the Life
76% of HelloTech employees look forward to interacting with their team every day
Coworkers
A Day in the Life
HelloTech employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
80% of HelloTech employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
HelloTech employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
77% of HelloTech employees call their work environment positive
Environment
HelloTech Employees
HelloTech has 57 employees. 108 employees at HelloTech have reviewed HelloTech across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 108 HelloTech employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at HelloTech are not very pleased with their total compensation at HelloTech, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at HelloTech are generally satisfied with their team. 108 Participants grade the quality of their coworkers a C-. The majority believe the meetings at HelloTech are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at HelloTech believe the environment at HelloTech is positive. Most Participants believe the pace of work at HelloTech is comfortably fast. About 63% of the employees at HelloTech work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.
Overall, the employees at HelloTech are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining HelloTech - Employee Onboarding
The prevailing opinion from employees about joining HelloTech is that the company was somewhat prepared on their first day. HelloTech employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
HelloTech KPIs and OKRs
At HelloTech 80% of employees think their department KPIs and OKRs are clear. Employees’ understanding of HelloTech's KPIs and OKRs is essential for its success. Out of 7 HelloTech employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 6 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
HelloTech CEO & Leadership
HelloTech CEO - Greg Steiner
68 /100
HelloTech’s CEO Greg Steiner started in this role in 2018. Greg’s approval rate is lower compared to CEOs at similar sized companies, putting Greg in the Bottom 40% of all CEOs of similar-sized companies on Comparably, and in the Bottom 45% compared to CEOs of all other companies in Los Angeles. Greg Steiner’s employees rank HelloTech in the Top 25% for Office Culture, in the Top 40% for Professional Development, and in the Top 50% for Environment. Steiner is generally unpopular with HelloTech employees, but ranks especially low with employees in the IT department, and by employees with 1 to 3 Years experience and Female employees. However, employees with the company for 2 to 5 Years have a slightly more favorable view of the CEO. When compared to HelloTech’s competitors, Greg Steiner ranks below uBreakiFix CEO Justin Wetherill.
HelloTech Leadership
The HelloTech Executive Team is rated a “C” and led by CEO Greg Steiner and CEO Greg Steiner
Greg Steiner CEO / President
Greg Steiner serves as the CEO / President of HelloTech.
Greg Steiner CEO
Greg Steiner serves as the CEO of HelloTech.
HelloTech Salaries
How much does HelloTech pay?
How much do people at HelloTech get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at HelloTech is $60,000, or $28 per hour, while the estimated median salary is $80,000, or $38 per hour.
60 employees at HelloTech rank their Compensation in the Bottom 25% of similar sized companies in the US (based on 192 ratings) while 59 employees at HelloTech rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 65 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $139k | $139k | 1st Percentile |
25th Percentile $159k | $159k | 25th Percentile |
50th Percentile $189k | $189k | 50th Percentile |
75th Percentile $231k | $231k | 75th Percentile |
100th Percentile $313k | $313k | 100th Percentile |
$60,000*
Average Compensation
$80,000*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diversity & Inclusion at HelloTech
Diverse employees at HelloTech score the company 73/100 across various culture categories, placing HelloTech in the Bottom 35% of companies on Comparably with 51-200 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at HelloTech across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
HelloTech Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Employee Stock Purchase Plan
Office Perks
- Free Food
- Company Social Outings
- Legal Assistance
- Work From Home Policy
HelloTech PTO
HelloTech's PTO and Vacation policy typically gives unlimited days off a year with 50% of employees expected to be work free while out of office. Paid Time Off is HelloTech's most important benefit besides Healthcare when ranked by employees, with 40% of employees saying it is the most important benefit. HelloTech's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
HelloTech Careers
HelloTech Jobs
No Recent Jobs found for HelloTech on Comparably
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Overview of Candidates Interested in HelloTech on Comparably
Candidates By Department
All Industries | 33% | |
|---|---|---|
Marketing | 17% | |
Executive | 8% | |
Operations | 8% | |
Business Development | 8% | |
Other | 25% |
Candidates By Location
Los Angeles | 92% | |
|---|---|---|
Staten Island | 8% |
Frequently Asked Questions regarding HelloTech
What is HelloTech address?
HelloTech location is at 900 Hilgard Ave, Floor 1
Who is the CEO of HelloTech?
HelloTech CEO is Greg Steiner, their score by employees is 68
What are the salaries in HelloTech
The average salary for employees in HelloTech is 60000$
What is HelloTech eNPS?
The eNPS for HelloTech is 13
How many employees work in HelloTech?
HelloTech has 57 employees
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