C
67/100
Highgate Hotels has an established track record of identifying key investment strategies and capitalizing on opportunities through a multi-faceted value-add approach. read more
Highgate Hotels Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
meeting new people from all over the world
I am always learning something new
Review from Customer Support Dept
Working with all the positive team members
When I know I've done my job right.
Review from Operations Dept
The Hotel guests positive experience or being able to enhance their experience at our Hotel and with our brand.
Working everyday overtime and extra helpers
My employees are wonderful and I love the relaxed atmosphere
My position to make the guest happy
Team work, commuincation, appreciate the good work
Hospitality and serving people that's what matters
Working with great people and friends
Review from Operations Dept
My guests.they make my day.
Review from Customer Success Dept
When I'm busy and work alone at front desk during the day or evening
Being able to finish assigned tasks and making guests comfortable & happy.
My customers. I love meeting new people every day and making their stay memorable.
Review from Customer Success Dept
Guest and at one point when we had all our other Gm who had faith in us conducted meets with all us and didn't discuss our personal buisness with the other mangers. When we could simple be us but know how to at around guest.
My coworkers and they serve us breakfast I love that they appreciate they workers sometimes
That I can pay my bills. No one feels appreciated or spoken to positively.
what makes me the most happy is a satisfied customer
Guests that come back a lot.
What's going wrong and how can it be improved?
Better communication all around, more of an open door policy, stop being so "clicky" within groups, better treatment of everyone on the team NOT just upper management
Check on your property from time to time.
Poor work ethic and office politics
Our property is majorly out dated, our amenities are down and need repair. Our handicap guests are limited on rooms due to the elevator being out of service for so long. This property is a shame for Marriott standards
Review from Customer Success Dept
Hire people that won't take advantage of there rank in the chain of command to many Indians not enough cheifs
Management needs to all be new
Leave my job toxic work environments are not for me
Review from Admin Dept
Equality and recognition of what’s right and wrong. Better management of union workers. Better handling of finances and priorities and most of all cu
Review from Engineering Dept
better people and leadership better communication
Marriott standers are not been met from the managers and are running the hotel in there own manner and agenda in mind
Review from Admin Dept
What do you like best about your company?
There aren't any Outlook reviews of Highgate Hotels yet.
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What would you most like to see improved at your company?
People and benefits and hiring the right people
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