Maxwell Customer Success Department Employee Reviews | Comparably
Maxwell Claimed Company
Maxwell was founded in 2015 by homebuyers who were shocked by the complexity and inefficiencies of the mortgage process for borrowers and lending teams alike. We’ve created a platform that has not only streamlined the process and made it more efficient - closing loans 45%+ faster - but has made mortgages more accessible in the process. Our mission is clear: democratize mortgage by helping lenders work more efficiently and stay compliant while eliminating the barrier to entry and the stress for the borrower. We are a company focused on a supportive, diverse, and inclusive culture - live through our values of Rigor, Ownership, Curiosity, Kindness, and "Straight Up" - to bring equality to the mortgage process and spread financial empowerment. read more
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EMPLOYEE
PARTICIPANTS
78
TOTAL
RATINGS
2237

Maxwell Customer Success Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Continually thinking about the future and encouraging everyone to share their input.

Review from Customer Success Dept

That we are truly a team. Not just an employee but a member. We are included on everything , we are growing together and i love that

Review from Customer Success Dept

Their transparency is what I like best!

Review from Customer Success Dept

They're innovative and cutting edge while staying rooted in our core values.

Review from Customer Success Dept

Their commitment to our vision and mission, and the transparency offered to our entire organization.

Review from Customer Success Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Maxwell yet.
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What is the best part about your compensation package?

Compensation Reviews

The thoughtfulness and inclusiveness of the benefit package

Review from Customer Success Dept

I like the Benefits and I know the team is working on a Incentive program, i believe that will motivate us to do even better

Review from Customer Success Dept

My bonus structure, as well as consistent raises.

Review from Customer Success Dept

I believe our bonuses being tied directly to our OKR's and goals make it easy to understand how to achieve the additional funds

Review from Customer Success Dept

Great pay, generous PTO and sick leave, an even merrier Christmas, paid volunteer days, stock options, and a matching 401k. What's not to love!?!

Review from Customer Success Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

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What are some of the best things about your team?

Team Reviews

We trust each other and lean on one another

Review from Customer Success Dept

communication.. we love helping each other

Review from Customer Success Dept

Everyone is willing to step in and help another when needed.

Review from Customer Success Dept

Part of our interview process is values-based and we hold that so close to our vest it almost ensures that the folks we're hiring are going to fit in so well!

Review from Customer Success Dept

Their willingness to learn and our overall nimbleness to move and jive as our organization grows and evolves.

Review from Customer Success Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

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What is most positive about the culture and environment at your company?

Environment Reviews

That it isnt just words on a poster - that values ans culture is lived

Review from Customer Success Dept

rigor,, communication.. the fact that we all work together to achieve the same goal

Review from Customer Success Dept

Our values: Rigor, Ownership, Kindness, Transparency

Review from Customer Success Dept

Our Values are the most positive thing about our company. Seconded fairly closely by our Sr Leadership team staying very engaged and involved with our teams

Review from Customer Success Dept

The rigor with which our entire company operates with to meet our goals, and the collaboration amongst teams along the way is bar none!

Review from Customer Success Dept

What needs to change to make the company culture better?

Environment Reviews

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What did you like most about the interview process?

Interviews Reviews

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What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

My teammates and impacting our future

Review from Customer Success Dept

my manager Jerry my team

Review from Customer Success Dept

Seeing us grow and being along for the ride!

Review from Customer Success Dept

Our teams! When we achieve together to pull in a customer and receive positive feedback about the same.

Review from Customer Success Dept

Helping our customers impact the lives of their borrowers, offering solutions to help scale their business and offering a positive impact to their bottom line. Proud to be a Maxer!

Review from Customer Success Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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