Intermountain Healthcare Employee Reviews
Out of 488 Intermountain Healthcare employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping Intermountain Healthcare improve their work culture. The Customer Support team, with 67% positive reviews, reports the best experience at Intermountain Healthcare compared to all other departments at the company. The IT team offered the most constructive feedback, with 55% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
letting their employees be part of the decision making process
Realize what the real workers do all day while you sit in cushy offices
Support and advocate for the employees. Managers on site to support the staff. Pay increases in this tough economy. We are struggling!
Connecting with caregivers and caring about them. They are out of touch and unrealistic.
Communication, empathy and treating people better.
Why do you feel undervalued and what would make you feel better about your compensation?
Our raises don't even keep up with how much they raise insurance every year!
Being seen and heard means more
The benefits have gotten so much worse. more expensive. less benefit.
Never is the employee first. Compensation is good but realize you will work longer than your paid hours so it might not be as good as you think
Pay us for the honest hours that go into the job. The extra hours from home every week go unpaid.
What do your coworkers need to improve and how could you work together better?
There is a communication problem between departments. It is not about what is best for the patient. When mistakes are made there is no accountability. If we can’t provide a respectful healing environment we are failing coworkers and patient
Major bullying and rumors being spread that management did nothing about. Did not work together instead put people to micro manage us while they did nothing and just bossed people around
Review from Customer Support Dept
Be understanding and help out. Dont pressure to feel like you need to be in the clique.
They hate their jobs and it shows. It's like a depressing, back biting environment
Nurses can be two faced, doctors like to be top dog. There's definitely s "good old boys club" feel to some units
What needs to change to make the company culture better?
More positive feedback from supervisors
The employees need to improve the work culture not management.
New management. Management culture is to not fix anything and just support and congratulate other managers without any effort to improve anything except their paychecks and prestige.
Care about there employees instead of expansion
Management do something about concerns. HR actually take action when unit issues are brought to their attention after management did nothing
Review from Customer Support Dept
What would you improve about your company's interview process?
better planning before hand in the interview
Extensive background check to all new hires.
Have coworkers interview the new employees rather than just managers.
Again not outsourcing it to a third party
Less people asking questions; have them listen in if you want them there, but let a conversation develop with fewer people
What's going wrong and how can it be improved?
Transparency and humanity . The board is disconnected as well. Sales leadership present well and under deliver considtently
We have to care and focus on doing what is right for our patients. Kindness goes a long way. Compassion is needed when treating patients.
Poor leadership. Caregivers are people too.
Stopped caring about expanding and start back your employees and get better managers
Less talk and campaigns on how good the company is, and more focus on actual implementation of good patient care and employee appreciation.
What would you most like to see improved at your company?
Pay equity gaps, women in leadership, employee experience diversity equity and inclusion
Review from Operations Dept