B+
78/100
Intuit Claimed Company
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible. read more
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Intuit Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Resolving client inquiries and knowing that I really helped someone is so satisfying.
Review from Customer Support Dept
being able to utilize my talents and skills
Customers ate always happy with me
signing off for the day and time off
Getting to work on technologies I enjoy
Working with people who make me smile.
Review from HR Dept
Being able to innovate and collaborate with the smartest people in the world to do amazing work.
I love helping all kinds of people
working and helping people with their financial needs
Constantly learning and flexible schedule
Review from Customer Support Dept
The people I work with and helping customers.
Feeling safe and secure. Non toxic environment and supportive leadership
A satisfied client! Work done accurately and time to do so provided.
My Customer's Satisfaction and being able to encourage them year to year.
Review from Customer Support Dept
Work life balance. You can get away with anything here.
When I feel confident while performing my daily tasks and have time in the day to reflect on what I have learned so I may share the knowledge with others.
Growth, endless opportunities and commitment to excellence.
Review from HR Dept
It's really a combination of everything. The people, my managers, the pay, and of course, doing taxes.
being treated like an educated adult with something to offer - a feeling that is growing dim when the messages are that you can't be trusted as micromanagement dominates
I love the people that I interact with on a daily basis. Everyone is authentic and sincere.
What's going wrong and how can it be improved?
Customers hate us because we are not trained well
Review from Customer Support Dept
Company organizational siloes lead to disconnects between doers and leaders - customers and priorities. Lots of talks of KPIs, and middle managers leveraging a few core workers.
Review from Finance Dept
Call avoidance should not be a thing. Its a ridiculous thing. Sometimes our mics won't work or sometimes the customers ask to talk to a supervisor or someone in corporate and no one wants to take the customers calls.
Review from Customer Support Dept
Customers tell me they feel they are working for Intuit, not the other way around. It's bureaucratic and, honestly, a hellish nightmare of time-consuming effort to resolve issues that shouldn't be made more complicated. They make everything harder, more complicated, and less fun.
The current pay is only bringing mediocre talent to the table
Identify the teams / pockets that do not adhere to intuit values but want to play politics and get rid of them publicly that the behaviors is not accepted
Review from Marketing Dept
every year is the same
Review from Marketing Dept
See my prior comments, the company is NOT the same as when I was hired.
Review from Customer Support Dept
The systems stink. There's nothing more embarrassing than systems breaking down, which is happening a couple times weekly. Beyong that, there's issues that have been broken for OVER A YEAR, and what could have been a 5 munute call a year and a half ago, could be 2.5 hrs, was this week once.
Review from Operations Dept
What do you like best about your company?
Great support in management and resources. I loved the flexibility of schedule and the care for it’s employee
Review from Customer Support Dept
culture, people, hard work, product that helps people
Review from Marketing Dept
CEO and vision
Review from Engineering Dept
The pay
Review from IT Dept
What would you most like to see improved at your company?
Quicker resolution of system glitches.
Review from Customer Support Dept
more work remote options
Review from Marketing Dept
Manager effectiveness, too many meetings, more interesting work
Review from Engineering Dept
Diversity and inclusion of women, minorities and experiences
Review from IT Dept
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