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Intuit Outlook Employee Reviews
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What makes you most happy at work?
They take care of their employees.
Review from Customer Support Dept · Posted 17 days ago
I love the work I do and the people I do it with.
I make an impact every day.
The Flexibility to work from home
Big problems that eventually can be solved
Seeing my co-workers build solutions for our customers.
Money, customers, brand value, perks
team environment, work-life balance, projects
Review from Design Dept
Happy Customers after each call
Being able to fulfill smb dream
The people are great and supportive
Working with the our team as well as the interactions with others who are interested in the same goal of succeeding.
Review from Engineering Dept
Learning a lot and being recognized for contributions to projects
Review from Marketing Dept
Unearthing insights about customers no one has discovered before.
Review from Marketing Dept
I am fulfilled by the mission of the company
Review from Marketing Dept
Engaging with clients. Strategic planning, project management, coaching/training and seeing clients and Co workers grow as a result of my input
Review from Product Dept
Great coworkers, positive, well paced environment
Review from HR Dept
Feeling valued and like l am making a difference.
When all of my clients are satisfied with their results.
Review from IT Dept
The people I work with are AWESOME
Review from Product Dept
What's going wrong and how can it be improved?
Company organizational siloes lead to disconnects between doers and leaders - customers and priorities. Lots of talks of KPIs, and middle managers leveraging a few core workers.
Call avoidance should not be a thing. Its a ridiculous thing. Sometimes our mics won't work or sometimes the customers ask to talk to a supervisor or someone in corporate and no one wants to take the customers calls.
Review from Customer Support Dept
Customers tell me they feel they are working for Intuit, not the other way around. It's bureaucratic and, honestly, a hellish nightmare of time-consuming effort to resolve issues that shouldn't be made more complicated. They make everything harder, more complicated, and less fun.
The current pay is only bringing mediocre talent to the table
Identify the teams / pockets that do not adhere to intuit values but want to play politics and get rid of them publicly that the behaviors is not accepted
Review from Marketing Dept
every year is the same
Review from Marketing Dept
See my prior comments, the company is NOT the same as when I was hired.
Review from Customer Support Dept
The systems stink. There's nothing more embarrassing than systems breaking down, which is happening a couple times weekly. Beyong that, there's issues that have been broken for OVER A YEAR, and what could have been a 5 munute call a year and a half ago, could be 2.5 hrs, was this week once.
Review from Operations Dept
What do you like best about your company?
Great support in management and resources. I loved the flexibility of schedule and the care for it’s employee
Review from Customer Support Dept · Posted 17 days ago
culture, people, hard work, product that helps people
Review from Marketing Dept
CEO and vision
Review from Engineering Dept
The pay
Review from IT Dept
What would you most like to see improved at your company?
Quicker resolution of system glitches.
Review from Customer Support Dept · Posted 17 days ago
more work remote options
Review from Marketing Dept
Manager effectiveness, too many meetings, more interesting work
Review from Engineering Dept
Diversity and inclusion of women, minorities and experiences
Review from IT Dept
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