Provide America's taxpayers top quality service by helping them understand and meet their tax responsibilities and enforce the law with integrity and fairness to all. This mission statement describes our role and the public’s expectation about how we should perform that role. In the United States, the Congress passes tax laws and requires taxpayers to comply. The taxpayer’s role is to understand and meet his or her tax obligations. The IRS role is to help the large majority of compliant taxpayers with the tax law, while ensuring that the minority who are unwilling to comply pay their fair share. read more
IRS KPIs and OKRs
Employees’ understanding of IRS' KPIs and OKRs is essential for its success. Out of 5 IRS employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Manager's Role in Accomplishing Goals
A main function of a managerial role is to lead one’s subordinates. A manager at IRS is responsible for ensuring his subordinates accomplish objectives using key performance indicators. IRS employees shared they generally receive helpful feedback once a month. Feedback and positive reinforcement are both conducive to meeting goals.
Are you typically recognized for the impact and accomplishments you make for your current company?
How often do you get valuable feedback on how to improve at work?
Competitors KPIs & OKRs
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