IRS Employee Reviews
Out of 79 IRS employee reviews, 49% were positive. The remaining 51% were constructive reviews with the goal of helping IRS improve their work culture. The Customer Support team, with 44% positive reviews, reports the best experience at IRS compared to all other departments at the company. The Finance team offered the most constructive feedback, with 100% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They were actively involved in getting appropriate budgeting for the program.
My manager is paitent and he always has time for you... even tbough he has triple the people he is supposed to have... my hat is off to him , he is a great manager!
positiveness, team working , surpporting and directing
Punctuality always there on time and daily
Review from Customer Support Dept
I like the laid back atmosphere.
What does the leadership team need to get better at?
Acknowledging employees are human beings and not a faceless number.
Review from Customer Support Dept
firing people who don't belong there
Communication Skills letting people know what is going on
Review from Customer Support Dept
Caring about taxpayers would be nice.
Listening to the employees & trying to actually work with them
Review from Finance Dept
What is the best part about your compensation package?
Good coverage and fair premium
Healthcare coverage and paid time off
Compensation is based on a scale and you typically advance each year based on your performance. Perform well and earn more.
Time off, 401k matching, alternative work schedule options
Why do you feel undervalued and what would make you feel better about your compensation?
Worn is stressful and very important to not make mistakes
Review from Customer Support Dept
Employees get overworked for little pay, pay raise is not even a pay raise, benefits are terrible, worksite is unsafe and company won't fix what needs fixing instead they give employees the run-around or suggest to leave the job.
I feel the organization should take more of a share for healthcare costs. Also to grant more time for leave instead giving by seniority
Review from Customer Support Dept
pay raise every pay period
A living wage is needed.
What are some of the best things about your team?
Dont know much about them yet
Mixed and diverse. Many languages
Diverse group or people who work
They try hard every day.
My team is extremely helpful and creative, they participate regularly and offer insightful ideas and suggestions. We learn a great deal from each other.
What do your coworkers need to improve and how could you work together better?
Less hours and more paid time off
Review from Customer Support Dept
Getting managers & leaders that actually want to interact with employees and that actually want to be leaders.
wok what they are supposed to
They should not compare each other's work
Review from Finance Dept
My particular team is a group of extremely talented people. They work very hard and even on their own time.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Some managers are good even when following direction
Review from Customer Support Dept
Try to help the public
Always work, there is no shortage in hours
Review from Customer Support Dept
People mind their own business
Positive that you are required to take breaks.
What needs to change to make the company culture better?
change tax laws and eliminate electronic filing
Make the employees feel like they are appreciated
Review from Finance Dept
Too childish
Review from Finance Dept
What did you like most about the interview process?
The interviewers were nice and asked questions clearly
Review from Customer Support Dept
Good questions and positive feedback
Fast and efficient not a waste of tume
Review from Customer Support Dept
I honestly don’t remember the process in
The interview process was quick.
What would you improve about your company's interview process?
hire the right people for a change
I would streamline and speed up the process.
What makes you most happy at work?
To help some one solve their problem
The earned paychecks at the end
Review from Customer Support Dept
Knowing there is plenty of things to learn and room for advancement.
What's going wrong and how can it be improved?
Being at work is stressful and it drains you.
Have effective tools to deal with customer problems. Allow more breaks and extend lunchtime to an hour
Review from Customer Support Dept
people need to care about their jobs
Gotta start with the tax code.
The IRS gets a bad rap because of taxes
What do you like best about your company?
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What would you most like to see improved at your company?
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