69
out of 100
Provide America's taxpayers top quality service by helping them understand and meet their tax responsibilities and enforce the law with integrity and fairness to all. This mission statement describes our role and the public’s expectation about how we should perform that role. In the United States, the Congress passes tax laws and requires taxpayers to comply. The taxpayer’s role is to understand and meet his or her tax obligations. The IRS role is to help the large majority of compliant taxpayers with the tax law, while ensuring that the minority who are unwilling to comply pay their fair share. read more
IRS Competitors
IRS competitors include IAS, H&R Block, Ips and Social Security Administration. IRS ranks 1st in Product Quality Score on Comparably vs its competitors. See below how IRS compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
3rd
Gender Rank
2nd
Diversity Rank
4th
Product Quality
1st
NPS Rank
1st
Pricing Rank
1st
Customer Service
1st
See IRS Culture vs Competitors:
IRS Competitors at a Glance
CEO Ratings Comparison
IRS' CEO Score Ranks 2nd
65 Employees at IRS rate John Koskinen a 63 out of 100, which ranks them 2nd below H&R Block's CEO,Jeffrey J. Jones II. Last rating was months ago.
- 1st
Jeffrey J. Jones IIH&R Block610 Employees at H&R Block rate Jeffrey J. Jones II a 69 out of 100, which ranks them 1st out of IRS' competitors. Last rating was 7 days ago.
- 3rd
Rob MorriceIAS60out of 1004 Employees at IAS rate Rob Morrice a 60 out of 100, which ranks them 3rd out of IRS' competitors. Last rating was months ago.
- 4th
Karim LadhaIps60out of 1003 Employees at Ips rate Karim Ladha a 60 out of 100, which ranks them 4th out of IRS' competitors. Last rating was months ago.
- 5th
Nancy BerryhillSocial Security Administration58out of 10089 Employees at Social Security Administration rate Nancy Berryhill a 58 out of 100, which ranks them 5th out of IRS' competitors. Last rating was months ago.
Product Quality Score Comparison
IRS Ranks 1st in Product Quality Score
20 Customers rate IRS' Product Quality Score a 3.2/5, which ranks it 1st against its competitors.
NPS Comparison
IRS Ranks 1st in Net Promoter Score
26 Customers rate IRS' Net Promoter Score a 8, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend IRS to a friend?”.
Pricing Score Comparison
IRS Ranks 1st in Pricing Score
19 Customers rate IRS' Pricing Score a 3.4/5, which ranks it 1st against its competitors.
Customer Service Comparison
IRS Ranks 1st in Customer Service
19 Customers rate IRS' Customer Service a 3.6/5, which ranks it 1st against its competitors.
Overall Culture Score Comparison
IRS Ranks 3rd in Overall Culture Score
81 Employees rate IRS' Overall Culture a 63/100, which ranks it 3rd against its competitors, below Ips. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
IRS Ranks 3rd in Employee Net Promoter Score
64 Employees rate IRS' Employee Net Promoter Score a -5, which ranks it 3rd against its competitors, below IAS. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at IRS to a friend?”.
Gender Score Comparison
IRS Ranks 2nd in Gender Score
20 Employees rate IRS' Gender Score a 60/100, which ranks it 2nd against its competitors, below H&R Block. The Gender Score tracks how positively women rate their experience at IRS.
Diversity Score Comparison
IRS Ranks 4th in Diversity Score
23 Employees rate IRS' Diversity Score a 63/100, which ranks it 4th against its competitors, below Ips. The Diversity Score tracks how positively diverse employees rate their experience at IRS.
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