D
55/100
Provide America's taxpayers top quality service by helping them understand and meet their tax responsibilities and enforce the law with integrity and fairness to all. This mission statement describes our role and the public’s expectation about how we should perform that role. In the United States, the Congress passes tax laws and requires taxpayers to comply. The taxpayer’s role is to understand and meet his or her tax obligations. The IRS role is to help the large majority of compliant taxpayers with the tax law, while ensuring that the minority who are unwilling to comply pay their fair share. read more
IRS Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
To help some one solve their problem
The earned paychecks at the end
Review from Customer Support Dept
Knowing there is plenty of things to learn and room for advancement.
What's going wrong and how can it be improved?
Being at work is stressful and it drains you.
Have effective tools to deal with customer problems. Allow more breaks and extend lunchtime to an hour
Review from Customer Support Dept
people need to care about their jobs
Gotta start with the tax code.
The IRS gets a bad rap because of taxes
The us against them attitude needs to stop. Management vs employees
Review from Finance Dept
Perception is everything. No one cares about is because everyone hates us. We are always the first to get cut when we help people every day and bring in 99% of government funds. People are astonished to find out how many companies never pay over withholding or people who never pay their taxes.
Review from Customer Support Dept
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