J. C. Penney Customer Service Manager Salary | Comparably
J. C. Penney Claimed Company
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J. C. Penney Customer Service Manager Salary

The average J. C. Penney Customer Service Manager earns an estimated $114,063 annually, which includes an estimated base salary of $100,743 with a $13,320 bonus. J. C. Penney's Customer Service Manager compensation is $43,768 more than the US average for a Customer Service Manager. Customer Service Manager salaries at J. C. Penney can range from $67,600 - $177,000 with equity ranging from 0-10K.

The Customer Support Department at J. C. Penney earns $5,682 more on average than the Legal Department. Comparably data has a total of 1 salary record from J. C. Penney Customer Service Managers.

Last updated a month ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$114,063
Average Compensation
$100,743
avg. base
$13,320
avg. bonus
0-10K
equity range

Customer Service Manager Salaries at J. C. Penney

Customer Service Managers earn $2,101 more than Customer Service Managers.

Customer Service Manager
$112k*
Technical Support
$78k*
CS Rep
$36k*
* estimated salary

Compensation at J. C. Penney by Department

The Customer Support Department averages $5,682 more than the Legal Department, and $28,079 less than the Business Development Department

Business Development
$147,034 Avg. total comp.
+$28k
Customer Support
$118,955 Avg. total comp.
Legal
$113,273 Avg. total comp.
-$6k

Average Equity for Customer Service Manager at J. C. Penney

The average Customer Service Manager at J. C. Penney receives $10K of stock in equity.

Recent Customer Service Manager Salaries at J. C. Penney

Customer Service Manager
Posted more than 30 days ago
$32,000 Salary + Bonus

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to J. C. Penney reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to J. C. Penney reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at J. C. Penney Rate Their Compensation

The majority of Customer Service Managers at J. C. Penney believe they're not compensated fairly. 29% of Customer Service Managers at J. C. Penney say they receive annual bonuses, and the majority (47%) are not satisfied with their benefits. See more compensation ratings at J. C. Penney

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