Jack in the Box Outlook Employee Reviews | Comparably
Jack in the Box Inc., based in San Diego, is a restaurant company that operates and franchises Jack in the Box(R) restaurants, one of the read more
EMPLOYEE
PARTICIPANTS
933
TOTAL
RATINGS
7981

Jack in the Box Outlook Employee Reviews

What makes you most happy at work?

Job security and close to home

When the day runs smooth and everything works right

The interaction with the customers , I am a people's people. I love being a cashier and working with my team.

Review from Sales Dept

Having co-workers that show up on time and didn't interfere with the time frames I have to abide by to make it through the day, but they were few.

What makes me most happy at work is being able to communicate with other people.

Meeting and interacting with people

Review from Customer Support Dept

Work hard to satisfied customers needs so I can achieve my goals within the company and make my dreams come true

my coworkers make me happy

Getting to meet new people every day

Review from Customer Success Dept

Working with the customers, they typically are polite and and a delight to work with.

Just look forward to working and getting paid for it

My co workers and the fast pace

Making customers happy is what makes me happy.

My customers and our staff.

To know that a customer is happy

Only a few customers. And a few employees. And bills

The customers i love coming in and seeing them making them happy is what i live for i love it

Hard work. Clean work. Good people.

Review from Product Dept

It was great and fun

Review from Sales Dept

Working with good people here

Review from Product Dept

What's going wrong and how can it be improved?

Manger needs to stop lying and not giving me hours at all and not telling me if I'm fired or not

Better managers people that want to help you

Review from Sales Dept

Customers and employees know jack in the box executives and district managers only cate about profit goals and speed goals and not the overall well being of employees

we run out of a lot of things

Review from Customer Success Dept

Everything is wrong with that store

Review from Product Dept

Training is no longer much in place. the hiring manger even hired a shift leaders underaged boyfriend (16yrs old)as a mother I’ve learned this franchise company has no moral value, I can’t believe it’s allowed for an adult in management to be having relationships with kids and that the manage

Sickness spreading. What could make it stop is if someone's says they're sick if they didn't threaten to fire them if they didn't show

The manager would yell at us for not being fast enough but then not help and stay in his office watching the cameras all day long. When a costumer would complain about an employee being rude and had a good reason to want them fired, he would ignore them being we were short on staff.

Review from Customer Support Dept

Is a bad area. Customers feel entitle to everything.

Window times are high due to understaffing

Review from Customer Success Dept

Get better management and new team members

Review from Sales Dept

The whole enterprise and their system is trash

Review from Customer Support Dept

every body is for their self

Review from Sales Dept

My manager blames everything on me and is rude

Review from Sales Dept

My manager has no idea how to be professional

Review from Operations Dept

Change in leadership, or a class to the managers Fairness in workplace

Review from Sales Dept

i cry when i go to work and customers tell me they wont be coming back beacuse of the manager its not fair

Review from Customer Support Dept

What starters you have two people that make $9 and neither one of them can read second of all I can do everything in the store and I only make 775 I asked about a raise that was denied I asked for a transfer and was denied

Review from Customer Support Dept

There is a lot of things wrong but the main thing is the management and workers in general.

Review from Sales Dept

If everybody would do their job

Review from Sales Dept

What do you like best about your company?

They Are Always There When You Need Them

Review from Product Dept

My coworkers, I enjoyed the environment that I had with my coworkers.

Review from Customer Support Dept

about wage and more benefit

My company is fairly easy to work for

What would you most like to see improved at your company?

More Positive Thoughts and Workers

Review from Product Dept

Better management from my manager and shfits lead

Review from Customer Support Dept

maybe about the way they managed in store

We need better interview standards because the employees we have now are terrible.

Review Sentiment at Jack in the Box

50
50%
50
50%

About Jack in the Box's Outlook

D
55/100

Where This Score Ranks Jack in the Box's Outlook

BOTTOM
15%

In the Bottom 15% of 1226 similar size companies on Comparably

BOTTOM
20%

In the Bottom 20% of 43 companies in San Diego

4th

4th place versus 5 competitors rated on Comparably

Jack in the Box's Outlook is scored a D by 1508 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Jack in the Box's Outlook score helps to boost their overall culture score, due partly to the fact that the Business Development department’s positive scores help Outlook to be one of Jack in the Box's stronger culture attributes. Use the filters below to understand Jack in the Box employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated a day ago.

Rate Outlook the Highest

  • Tenure - 5 to 10 Years
    +31%
  • Department - Business Development
    +19%
  • Department - Marketing
    +18%

Rate Outlook the Lowest

  • Department - HR
    -23%
  • Department - Customer Success
    -13%
  • Ethnicity - Asian or Pacific Islander
    -11%

How Jack in the Box's Outlook Score is Calculated

FILTER RATINGS BY

Results from 901 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

51
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic17%
Good27%
Neutral29%
Bad13%
Terrible14%
How do your customers perceive your company?
AnswerPercent
Yes50%
No50%
Are you typically excited about going to work each day?
×
Rate your company