If you could make changes, how would you improve the culture at Kroger?

Upper management needs to come and see what we have to deal with on a daily basis , it's not all cut and dry . They all think everything is perfect , like some sort of fantasy Island , realistically it's not , day to day anymore is a grind we try to make all stores like some sort of cookie cutter format , it should not be the case , all stores demographics are different . I think they we need to keep upper management in the positions longer to understand and grasp from their mistakes this means across the board , from retail pricing to distribution . I feel 20 years ago we was so much better in the way we treat our employees which in turn made a great customer experience. A happy employee environment means a happy and returning customer

Get rid of customer surveys and bring prices down, no more digital savings as the prime ad, make xheap prices for everyone, and give extra premium s to the loyalty card customers

I don't understand we hire someone for the store but they go to the office for training most people don't go and we are back to square one

maybe get better equipment, more people to work each dept. maybe be able to say the customer is wrong and also not have to take customers nonesense

Less unproductive work and invest in associates . Make Kroger a career oriented place again .

Pay a living wage. That's the most important thing.

Better pay and a better person to juggle shifts.

Better scheduling for less waste of hours

Promotions based on results, not diversity.

Communication