KUBRA – Upper management consists of tyrants with unchecked power. HR is incompetent and is in the back pocket of the executive team, never siding with workers over legitimate issues. The company's projected concern for their employees is a facade. Rampant favoritism results in unfair/unjust treatment. | Comparably

KUBRA – Upper management consists of tyrants with unchecked power. HR is incompetent and is in the back pocket of the executive team, never siding with workers over legitimate issues. The company's projected concern for their employees is a facade. Rampant favoritism results in unfair/unjust treatment.

KUBRA Lands on Built-In's 28 Tech Companies in Dallas You Should Know
KUBRA Claimed Company
KUBRA provides customer experience management solutions to some of the largest utility, insurance, and government entities across North America. read more
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EMPLOYEE
PARTICIPANTS
237
TOTAL
RATINGS
5991

Upper management consists of tyrants with unchecked power. HR is incompetent and is in the back pocket of the executive team, never siding with workers over legitimate issues. The company's projected concern for their employees is a facade. Rampant favoritism results in unfair/unjust treatment.

Briefly describe your overall experience at your company

KUBRA's projected concern for their employees is a facade. Might makes right. Universal approach taken is to control employees, rather than to seek common ground and solutions that are mutually beneficial to both the company and the workers.

Why do you feel undervalued and what would make you feel better about your compensation?

Talent is neither attracted nor retained because KUBRA's compensation is not competitive.

What's going wrong and how can it be improved?

A good start would be to treat employees with basic dignity and respect.

What do your coworkers need to improve and how could you work together better?

Coworkers focus on (and are rewarded for) producing quantity over quality, resulting in low-quality software that is poorly engineered and just plain doesn't work.

What would you improve about your company's interview process?

Eliminate the nepotism/favoritism. Some people have been hired without being subjected to the full, normal hiring process (e.g., bypassing interviews, only interviewing a single candidate and not considering others, etc.).

What does the leadership team need to get better at?

The executive team and HR are more concerned with PR (e.g., purchasing awards like this one) than resolving actual issues, like disparity in pay and benefits, offering telework options, addressing the nepotism, etc.

Why do you feel undervalued and what would make you feel better about your compensation?

Many new employees are full time remote, while existing employees are being forced to work from the office. This disparity has caused many people to leave, and more are searching for a replacement job at this time.

What needs to change to make the company culture better?

There is a failure by the company to recognize employees as their most valuable asset, and treat them accordingly. The company needs to stop exhibiting reckless disregard for human health and safety, e.g., with respect to keeping people safe from COVID-19.

What do your coworkers need to improve and how could you work together better?

KUBRA hires the cheapest candidates they can find -- typically desperate candidates who require employment for their visas -- who lack the experience, skills, or talent necessary for the job positions they fill. The company just commenced outsourcing American and Canadian jobs to India.

What's going wrong and how can it be improved?

Open office floor plan makes it impossible to accomplish work during work hours. Company's telework policy only allows employees to work remotely once or twice a month, and only under extenuating circumstances. Company puts profit before its own people.

What would you improve about your company's interview process?

Focus should be shifted from hiring the cheapest candidates to hiring the right candidates. The bottom-of-the-barrel candidates who do accept the low ball offers frequently leave, sometimes within weeks, not having the skills for the job and receiving a better offer elsewhere.

What needs to change to make the company culture better?

KUBRA exhibits huge favoritism, special treatment, and rewards to a privileged few. HR is incompetent (can't manage basic tasks like payroll), instead focusing on secondary, useless tasks, like competing for 3rd party awards or planning social events. Company doesn't care about employees.

Other Employee Reviews for KUBRA

What are some of the best things about your team?

Smart, knowledgeable and driven.

Team review from Engineering Dept
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