KUBRA Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
As a new employee, I'm very happy so far with the experience.
Review from Customer Success Dept
It has been great. The connections and inclusivity are fantastic.
Review from Customer Success Dept
Overall experience is good because of positive working environment.
Review from Customer Success Dept
What do you like best about the leadership team?
They are personable and easy to talk to.
Review from Customer Success Dept
Based on my experiences, the quality of leadership in our organization currently does not meet my expectations.
Review from Customer Success Dept
They are always available to assist where needed and are super supporters
Review from Customer Success Dept
My leadership team is always accessible.
Review from Customer Success Dept
Friendly environment that's i like about leadership team.
Review from Customer Success Dept
What does the leadership team need to get better at?
I feel like the executive team needs to have more productive town halls. Sometimes I feel like it is more of a "Show and Tell" rather than outlining the company's goals and the strategies we need to take to reach our goals. It is concerning that we have not received our bonuses two times in a row.
Review from Customer Success Dept
What is the best part about your compensation package?
dental coverage and health coverage
Review from Customer Success Dept
I currently have my benefits with another company
Review from Customer Success Dept
The discretionary benefits to use where they are most needed.
Review from Customer Success Dept
Health coverage and well being vacations
Review from Customer Success Dept
The healthcare is great and we have a PTO is good as well.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel undervalued because of insufficient feedback on career path. To feel better about my compensation, I would appreciate a clear criteria for raises and promotions, or additional benefits aligned with my contributions and responsibilities.
Review from Customer Success Dept
I am often told I am a "top performer" but I am underpaid based on industry standards.
Review from Customer Success Dept
What are some of the best things about your team?
We share our experiences and work as team to meet our individual goals
Review from Customer Success Dept
everyone is always happy to help
Review from Customer Success Dept
We are a small group that connects regularly to strengthen ties.
Review from Customer Success Dept
In my team, everyone is cooperative
Review from Customer Success Dept
The collaboration is amazin and my peers ar genuinely intersted in my opinion and experience. We are made to feel that everyone is important to KUBR's success no matter the position they nold.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
To work together more effectively, we could establish clearer communication channels and define roles and responsibilities more explicitly. Additionally, team-building activities and constructive feedback sessions could foster a more cohesive and productive work environment.
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
Everyone gets along and most folks are willing to help one another.
Review from Customer Success Dept
The most positive aspects of the culture and environment at our company include the collaborative spirit among team members and the flexibility to maintain a healthy work-life balance. There are opportunities for growth and a commitment to delivering a dynamic and engaging workplace.
Review from Customer Success Dept
the assistance we are able to provide to our clients in facilitating some of their processes for their customers
Review from Customer Success Dept
The inclusivity is a huge positive.
Review from Customer Success Dept
Most positive is friendly environment
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
Candid panel interview where they were open to questions and open with their answers
Review from Customer Success Dept
I felt fairly comfortable during the process
Review from Customer Success Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Connecting with coworkers and clients.
Review from Customer Success Dept
making our clients happy by providing them with the best service
Review from Customer Success Dept
The flexibility to work hybrid. Let's me keep tabs on my family through the week.
Review from Customer Success Dept
Healthcare benefits, pay scale and paid off vacations
Review from Customer Success Dept
Helping a client solve a problem or find a way to improve a process.
Review from Customer Success Dept
What's going wrong and how can it be improved?
To improve, it would help to have better alignment between individual strengths and job responsibilities, and more recognition for contributions. Additionally, fostering a more inclusive and supportive environment could enhance overall job satisfaction.
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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