KUBRA Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Very fast pace but with positive creation of services, so very satisfying.
Review from Customer Support Dept
What do you like best about the leadership team?
Able to see and say hi to them
Review from Customer Support Dept
I appreciate the leadership team's vision and their ability to set clear, strategic goals. They communicate effectively and are open to new ideas. However, at times I find that there could be more consistency in the support provided for employee development and the employee work life balance.
Review from Customer Support Dept
open communication, transparency and inclusivity
Review from Customer Support Dept
They are appreciative of the work we do.
Review from Customer Support Dept
They have a great vision for the company, the goals are set, and they are passionate about the business.
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of KUBRA yet.
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What is the best part about your compensation package?
Leave Policy (Sickness, Vacation, Personal, Birthday, Charity, Welness)
Review from Customer Support Dept
competitive pay and good benefits
Review from Customer Support Dept
parking,personal days, birthday holiday and many more
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
My previous company colleagues paid more than what i get now
Review from Customer Support Dept
A review of the market brackets and a transparent discussion about performance-based raises would help me feel more valued. Additionally, opportunities for professional growth and development would also enhance my overall satisfaction.
Review from Customer Support Dept
KUBRA is still below market value for salaries.
Review from Customer Support Dept
Loyal employees are overlooked when it comes to salary compensation matching with comparable job market.
Review from Customer Support Dept
Working from home would offset the lower pay. Frustration and lack of good documentation makes the job much more stressful and really does not service clients in the time frame that it should. Higher pay may make the frustration and stress more worth the time.
Review from Customer Support Dept
What are some of the best things about your team?
My team is incredibly collaborative, always willing to help and share knowledge. We have a diverse range of skills, which makes our problem-solving and brainstorming sessions very effective.
Review from Customer Support Dept
diversity of perspectives, collaborative, and supportive
Review from Customer Support Dept
They are dedicated people and work as a team as it should be.
Review from Customer Support Dept
They work together, they help each other out, they are always looking for ways to improve, and any action taking, is always with the intent to do what is best for the company
Review from Customer Support Dept
Working well together, great and dedicated employees.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
I'm not sure we need to work more interactively more rather than individual projects
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Inclusivity such as celebrating other cultures
Review from Customer Support Dept
The company places a high value on diversity and inclusion, ensuring that all voices are heard and respected regardless gender, race, religion, age, disability, etc.
Review from Customer Support Dept
support for learning and open communication
Review from Customer Support Dept
The company cares about diversity and that drives the company culture.
Review from Customer Support Dept
The positivity about the culture and environment is teamwork
Review from Customer Support Dept
What needs to change to make the company culture better?
Team meeting and team challenges improve the collobraion better. The Help requested or help from other team always requires more delay and not able to get resolution or response on time to make a better move. Due to that we have to waste lot of time researching or asking leaders to help to speed up
Review from Customer Support Dept
What did you like most about the interview process?
there were many rounds of interview to prove I am the best fit for the job.
Review from Customer Support Dept
enjoyed getting to know a lot about the company
Review from Customer Support Dept
Easy going, fun environment for candidates.
Review from Customer Support Dept
What would you improve about your company's interview process?
Timeline took way too long; I had several other offers during this time and the only reason I didn't take them is I heard good things about Kubra; until I found out about the pay.
Review from Customer Support Dept
What makes you most happy at work?
Collaborative environment, Good compensation, Less work hours.
Review from Customer Support Dept
having a good work-life balance
Review from Customer Support Dept
A successful work day makes me most happy.
Review from Customer Support Dept
Getting to work with different teams and putting your ideas forward.
Review from Customer Support Dept
Interactions with coworkers and clients.
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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