Liberty Mutual Insurance Claimed Company
Liberty Mutual Insurance is a global leader in property and casualty insurance. read more
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Liberty Mutual talks a lot about standing with diversity but it laid off many minorities within the UX team specifically over the past two years. Asians are underrepresented, within the tech division.
What do you like best about the leadership team?
Leadership has a good vision and supports ERGs.
What do your coworkers need to improve and how could you work together better?
Lots of meetings with little progress. Certain roles are left out of conversation, wasting skills and expertise to hear who speaks loudest.
Why do you feel undervalued and what would make you feel better about your compensation?
I switched jobs and got about 60 percent more. They refused to acknowledge I worked at a higher job level, or that I did the work of two people.
What's going wrong and how can it be improved?
Toxic work culture and poor overall working practices lead to a lot of digital products being created on assumptions rather than what is best for customers. Most resources are spent on getting more money in through sales quotes rather than investing in improving customer loyalty.
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