Loup Logistics – I was promised to receive the opportunity for advancement when I started here. I have previous management experience, but it means nothing here because it isn't "UP experience". | Comparably

Loup Logistics – I was promised to receive the opportunity for advancement when I started here. I have previous management experience, but it means nothing here because it isn't "UP experience".

Loup Logistics Claimed Company
Loup provides door-to-door shipping and logistics services for companies shipping almost any commodity. We combine shipping modes to create the most effective, efficient and economical transportation solutions on the market. And we keep supply chains running smoothly through validated data, 24/7 shipment tracking and unmatched logistics expertise. Creative solutions, innovative technology, smarter shipping. That’s Loup. read more
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EMPLOYEE
PARTICIPANTS
179
TOTAL
RATINGS
5170

I was promised to receive the opportunity for advancement when I started here. I have previous management experience, but it means nothing here because it isn't "UP experience".

Briefly describe your overall experience at your company

Hardly anyone on my team can get a promotion, and if someone does, it is lateral with minimal pay increase. I want to be challenged and learn more, but I am stuck in my role for years. Went from constant fear of layoffs to not being able to hire or keep employees. More work for me without more pay.

What do your coworkers need to improve and how could you work together better?

Create a better workplace environment. We all come to work, do our job, then leave.

What's going wrong and how can it be improved?

UP celebrates how efficient they are and "the best railroad in the US", yet we don't have cars available. No crews.

Why do you feel undervalued and what would make you feel better about your compensation?

Promote people when they deserve it and not force them to complete an ingrade project in order to get a promotion/raise. My workload has doubled and I get zero recognition or pay raise.

What needs to change to make the company culture better?

It is a very cut throat mentality here. Everyone is concerned about getting their next job. Managers don't build their employees anymore. They are concerned about covering themselves to get promoted and not let go.

What's going wrong and how can it be improved?

Our service is terrible. Customers can't hardly get cars, and when they do, it takes forever for them to deliver. I'm the one the customer gets mad at.... not the leadership team making these decisions.

What do your coworkers need to improve and how could you work together better?

My whole team is struggling to keep up. My team used to be 6 people and now we are down to 3. Leadership just keeps saying "we hear you", but never does anything to help eliminate all of this extra work.

What does the leadership team need to get better at?

You are continually having us do more and more work and push "do more with less". Get to know your employees. I can't tell you the last time I even saw my director or senior manager. We are non existent and get constant emails telling us we have more responsibilities but no more pay.

What needs to change to make the company culture better?

Let us work from home full time. Most days I come into work it is a waste of time. I don't have any meetings scheduled and my coworkers are working from home. What's the point of me being here if I'm all alone? Either increase pay or decrease workload. Create jobs and opportunities to grow/learn.

What does the leadership team need to get better at?

Take action. it's always "We hear you", but nothing is ever done. Employees want to work from home. The new mantra of "do more with less" is insulting. It says you don't appreciate what we currently do and want us to do more and make more money for the company and we get nothing in return.

Why do you feel undervalued and what would make you feel better about your compensation?

Allow us to work from home. Many companies are switching to this because they are listening to their employees. We were forced to come back in the middle of the pandemic for a job we can safely do from home. UP used to be celebrated for how well they pay their employees. This is non existent now.

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