Loup Logistics Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
It has been a wonderful change transitioning from UP to LOUP
Review from Customer Success Dept
What do you like best about the leadership team?
Clean objectives and allowing decision making at lower levels.
Review from Customer Success Dept
I like the strong communication and the clear goals that are set.
Review from Customer Success Dept
Approachable, they listen and implement common sense solutions to issues that arise (where feasible). I feel like they actually care about my opinion/perspective.
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They care about me as a whole person not just as an employee
Review from Customer Success Dept
Collaboration with all levels and communication of messages to all.
Review from Customer Success Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
Employee discounts on things like closing cost for homes and discounts for cell phones.
Review from Customer Success Dept
Pension/401k match/Employee Stock Purchase Option
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Comparable positions in industry are reporting 20%-25% more in compensation than what I am receiving (accounting for annual bonus). My salary increases have not kept pace with inflation/increase cost in goods and services over the last three years.
Review from Customer Success Dept
Compensation should reflect all the work I do that is above and beyond the normal day to day. Our medical insurance is ridiculous. People with any preexisting medical conditions have to pay an arm and a leg. Why is non-agreement medical insurance the same as agreement. Not fair.
Review from Customer Success Dept
Fair compensation for the work that I provide would make me happy. It doesn't make since entry level non-agreement is paid extremely less than agreement
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Seeing the salary ranges for my level and knowing I'm so low on the scale. Having responsibilities that I believe are above the level I'm at.
Review from Customer Success Dept
To be equally compensated for the work I do and equal to my colleagues.
Review from Customer Success Dept
What are some of the best things about your team?
Collaboration to get the job done and personal sacrifice to get the job done.
Review from Customer Success Dept
Strong communication and the ability to handle any challenge that is giving to us.
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Work together... enjoy each others company, focused on same goals.
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They are helpful and reliable
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Constant collaboration with each other.
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What do your coworkers need to improve and how could you work together better?
I need for some coworkers to stop acting like we're in high school. Too much underhanded conversations about others. They rather attempt to discredited people instead of working to help one another
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
Individuals matter, teams matter. The culture is to ensure the individual is not forgotten.
Review from Customer Success Dept
The relaxed yet fast passed environment. I like that the culture of everyone is embraced.
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We are pushed to succeed but not at the expense of others or our values. Achievement of the objectives is a driving force but we are focused in a positive way and not by threat or punishment.
Review from Customer Success Dept
Everyone is friendly and smiles
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People tend to want to work together and find solutions to problems instead of just blaming someone for the problem.
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Positively impacting the team... having the ability and resources to solve problems.
Review from Customer Success Dept
Having the option to work from home.
Review from Customer Success Dept
I like being able to see a project be started and completed and seeing that the hard work of my team is what allowed that to happen.
Review from Customer Success Dept
The challenges, the people, the learning opportunities.
Review from Customer Success Dept
The environment I work in
Review from Customer Success Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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