Marshall Retail Group Culture | Comparably
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Marshall Retail Group Claimed Company
To operates retail stores primarily in casino-hotels and airports read more
EMPLOYEE
PARTICIPANTS
105
TOTAL
RATINGS
795

Marshall Retail Group Company Culture

Marshall Retail Group Culture

This score is derived from employee ratings & reviews
2.5/5
Marshall Retail Group's Overall Culture is rated D

Top Rated Culture Dimensions

Marshall Retail Group CEO

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Michael Wilkins Marshall Retail Group's CEO
Michael Wilkins
59 /100

Diversity at Marshall Retail Group

Women at Marshall Retail Group

Top 35%Top 35% of Similar Size Companies on Comparably
B

Women at Marshall Retail Group have rated Team, Retention, and Manager as the highest categories they have scored

Marshall Retail Group eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Recommend to a Friend?

-51

Marshall Retail Group employees are -51% more likely to recommend Marshall Retail Group as a great place to work

17%Promoters
15%Passives
68%Detractors

Working at Marshall Retail Group

Working at Marshall Retail Group is rated below average by 105 employees, across various culture dimensions. Marshall Retail Group employees rate CEO Rating highest among all categories, and think that Compensation and Happiness have the most room for improvement, putting Marshall Retail Group’s culture in the Bottom 15% compared to similar sized companies on Comparably. See below in detail how working at Marshall Retail Group was rated by employees.

Overall Company Culture at Marshall Retail Group

D

Overall Company Culture at Marshall Retail Group is rated D

Last updated 20 days ago

Bottom
15%

Marshall Retail Group ranks in the Bottom 15% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 105 Employees

View Results
0
20
40
60
80
100
Sales
68
Sales68

Marshall Retail Group Employee Reviews

Out of 43 Marshall Retail Group employee reviews, 49% were positive. The remaining 51% were constructive reviews with the goal of helping Marshall Retail Group improve their work culture.

49%
51%
Positive Reviews49%
Constructive Feedback51%

Positive Reviews From Marshall Retail Group Employees

  • What did you like most about the interview process?
    Interview process was fine I hadn't applied for a job in many years because I worked in the financial district all of my life and so retail with something different.
  • What makes you most happy at work?
    My customers (most times) and my co-workers. I love it when we have a stress free day. My customers like me
  • What are some of the best things about your team?
    Team I love my co workers. They are helpful and kind. Not sure "team" was referring to that

Constructive Feedback From Marshall Retail Group Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    I run circles arond the building every single day, tackling situations for managers and customers. I even had to clean blood with no sanatation products handy, after I asked for help with the injured customer.
  • What does the leadership team need to get better at?
    Better communication, effective leadership, interpersonal skills, team building, support efforts to boost productivity and raise corporate morale by offering rewards and recognition to its employees.
  • What do your coworkers need to improve and how could you work together better?
    They need new managers that support and motivate

Marshall Retail Group Company Information

Marshall Retail Group Mission, Vision & Values

Marshall Retail Group Mission Statement

To operates retail stores primarily in casino-hotels and airports

Marshall Retail Group Vision Statement

To provide clients with a portfolio of attractive, successful brands that turn pedestrians into window shoppers, window shoppers into buyers, and buyers into loyal, repeat customers.

Marshall Retail Group Values

  • Customers first
  • Quality
HeadquarterUnited States of America
Websitewww.marshallretailgroup.com
Company StatusPrivate
  • Culture Video

Marshall Retail Group Employees

105 employees at Marshall Retail Group have reviewed Marshall Retail Group across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 20 days ago.

Overall, the 105 Marshall Retail Group employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Marshall Retail Group are mostly dissatisfied with their total compensation at Marshall Retail Group, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Marshall Retail Group are mostly dissatisfied with their team. 105 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Marshall Retail Group are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Marshall Retail Group believe the environment at Marshall Retail Group is negative. Most Participants believe the pace of work at Marshall Retail Group is comfortably fast. About 55% of the employees at Marshall Retail Group work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Marshall Retail Group are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Marshall Retail Group - Employee Onboarding

The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Marshall Retail Group KPIs and OKRs

At Marshall Retail Group 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Marshall Retail Group's KPIs and OKRs is essential for its success. Out of 1 Marshall Retail Group employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

Marshall Retail Group CEO & Leadership

Marshall Retail Group CEO - Michael Wilkins

Michael Wilkins Marshall Retail Group's CEO
59 /100

Marshall Retail Group’s CEO Michael Wilkins started in this role in 2002. Michael’s approval rate is lower compared to CEOs at similar sized companies, putting Michael in the Bottom 25% of all CEOs of similar-sized companies on Comparably. Michael Wilkins’s employees rank Marshall Retail Group in the Bottom 20% for Executive Team, in the Bottom 20% for Leadership, and in the Bottom 15% for Environment. Wilkins is generally unpopular with Marshall Retail Group employees, but ranks especially low with employees with 1 to 3 Years experience, and by Male employees and employees in the Sales department. However, employees with Entry Level experience have a slightly more favorable view of the CEO.

Marshall Retail Group Leadership

The Marshall Retail Group Executive Team is rated a “D” and led by CEO Michael Wilkins, Senior Vice President Business Development Roderick McOwan, and Chief Financial Officer Matt Vonderahe

  • Michael Wilkins  CEO / President

    Michael Wilkins CEO / President

    Michael Wilkins serves as the CEO / President of Marshall Retail Group.

  • Roderick McOwan Senior Vice President Business Development

    Roderick McOwan serves as the Senior Vice President Business Development of Marshall Retail Group. Roderick started at... read more

  • Matt Vonderahe Chief Financial Officer

    Matt Vonderahe serves as the Chief Financial Officer of Marshall Retail Group. Matt started at Marshall Retail Group in... read more

  • Alan Reyes Vice President of Planning & Allocation

    Alan Reyes serves as the Vice President of Planning & Allocation of Marshall Retail Group.

Marshall Retail Group Salaries

How much does Marshall Retail Group pay?

How much do people at Marshall Retail Group get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Marshall Retail Group is $111,485, or $53 per hour, while the estimated median salary is $116,925, or $56 per hour.

At Marshall Retail Group, the highest paid job is a Corporate Counsel at $179,834 annually and the lowest is a Sales Manager at $35,000 annually. Average Marshall Retail Group salaries by department include: Sales at $126,708, Operations at $86,359, Customer Support at $64,158, and Product at $132,246. Half of Marshall Retail Group salaries are above $116,925.

36 employees at Marshall Retail Group rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 106 ratings) while 35 employees at Marshall Retail Group rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 36 ratings).

Last updated months ago.

1st Percentile
$62k
$62k1st Percentile
17th Percentile
$90k
$90k17th Percentile
33rd Percentile
$115k
$115k33rd Percentile
50th Percentile
$164k
$164k50th Percentile
67th Percentile
$219k
$219k67th Percentile
83rd Percentile
$246k
$246k83rd Percentile
100th Percentile
$277k
$277k100th Percentile
$111,485*
Average Compensation
$116,925*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Marshall Retail Group Salaries by City

Marshall Retail Group Salaries by Department

Explore Marshall Retail Group Salaries

Diversity & Inclusion at Marshall Retail Group

The Diversity score provides insights into how diverse employees feel and rate their work experience at Marshall Retail Group across various culture dimensions.

Ranked Culture the Highest

Women 76/100
Department - Sales
Men 52/100
Department - Sales
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Marshall Retail Group Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Marshall Retail Group PTO

Marshall Retail Group's PTO and Vacation policy typically gives 10-15 days off a year. Paid Time Off is Marshall Retail Group's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. Marshall Retail Group's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy100%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo100%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Marshall Retail Group Careers

Marshall Retail Group Jobs

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Frequently Asked Questions regarding Marshall Retail Group

Who is the CEO of Marshall Retail Group?

Marshall Retail Group CEO is Michael Wilkins, their score by employees is 59

What is Marshall Retail Group eNPS?

The eNPS for Marshall Retail Group is -51

What is the salary for CS Rep in Marshall Retail Group?

CS Rep average salary in the US is 47k

What are the salaries in the Operations in Marshall Retail Group?

The average salaries for Operations in Marshall Retail Group is 86k

What are the benefits at Marshall Retail Group?

Marshall Retail Group perks and benefits are Dental Insurance & Health Insurance

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