Marshalls Employee Reviews
Out of 345 Marshalls employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping Marshalls improve their work culture. The Customer Support team, with 74% positive reviews, reports the best experience at Marshalls compared to all other departments at the company. The Operations team offered the most constructive feedback, with 40% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Caring more about their associates and their hard work than numbers and money. Trying to get more work out of less staff so they can save on payroll
Review from Sales Dept
Listening to their employees and what they need help with instead of calling them dramatic and trying to help them out with the problem the problem instead of ignoring it. Cashier breaks are always taken late because nobody will come to cover and the managers sit on their phones in the office.
To treat everyone fairly and give the opportunities to everyone
Review from Sales Dept
communicating and being nicer and more respectful with employees
Tone, equal treatment for everyone, rewarding achievement, being flexible .
Why do you feel undervalued and what would make you feel better about your compensation?
Remove the Executive Team and Board of Directors, Eliminate DEI, Hire Whites in Correspondence with Area Demographics, Literally Triple and Quadruple Salaries to meet Area Known Salary Requirements.
Review from Admin Dept
I got hired as a part-time employee, but I worked full-time hours which left me in eligible for benefits. I got hired as a front end coordinator to train and manage the cashiers, however, there were no cashiers to train and manage, I was the cashier as well as the front end coordinator.
My manager told me I was hurting the company because of 2 negative customer interactions when I have majority positive and I even have a customer that waits for my register to be open so just I can ring her up. I would feel better if my achievements weren't discounted.
If the environment matched the pay worth
Better pto plans as well as better training throughout the store
What do your coworkers need to improve and how could you work together better?
They need to stop hiding in their break room most of their shifts, start wearing their walkie talkies, and start responding when paged for help! I get the rest of the store is important, but so is getting customers rung out! I've had people ditch everything in the que and leave cause it was just me.
I just moved and this state is very unfriendly. People at work are very unfriendly so I do my best for me .
To keep professional and personal life separate.
Have meetings and a dialog. The company has no meetings.
No one cares about anyone but themselves so no matter how hard one department works to meet the managers expectations other employees are just going to undo the progress
Review from Product Dept
What needs to change to make the company culture better?
Better policies and training as well as pay
Everyone. It is just terrible there
Review from Sales Dept
Have bosses that treat everyone fairly
literally everything about this place
Review from Marketing Dept
management to show workers they are there for them and work along side
Review from Sales Dept
What would you improve about your company's interview process?
Be more efficient with interviews
Better scheduled interviews so applicants dont wait around for hours and hours, and honesty from the manager regarding ther job
Review from Product Dept
The way they do everything honestly
Review from Sales Dept
What's going wrong and how can it be improved?
The store is very disorganized and in some areas dirty. The customers pick up on it. We need more time to organize and prepare the sales floor. Salary needs to increase to hire better educated employees.
Management very rude and improficional
Review from Sales Dept
The manager only cares about her bonuses
Review from Product Dept
If I was paid at a level where I could financially support my basic needs I would feel better about spending my time at work.
Review from Sales Dept
To fast paced sometimes and either to much to do
Review from Sales Dept
What would you most like to see improved at your company?
Our products! Everything breaks and the clothes don’t last long AT AL
Review from Sales Dept
disney world tickets every week