Maximus Outlook Employee Reviews

The wealth of knowledge from my coworkers

In essence, working on special reports with big data was more than just a job; it was a source of happiness and personal fulfillment. It combined my love for data analysis with the opportunity to make a positive impact, making each day at work a truly rewarding experience.

Review from Operations Dept

Flexibility and trust provided by manager

Knowing I am helping people.

The customers are awesome they make me smile

Review from Marketing Dept

Working independently and able to achieve goals.

Helping the customers and my coworkers

My team and management staff

The people I work with and the people we provide services to.

Sometimes, rarely of course, but sometimes a point of experience or professional courtesy is extended

Helping people and trying to solve their problems

Being with good people that love their job

I enjoy what I do and look forward to getting things done

Review from Operations Dept

I love making money and just being there. Its huge and sooo many people work there, different people. They're always doing interesting things. It's just a fun workplace.

Review from Customer Support Dept

Completing surveys in my down time.

There is a variety of work that needs to be done, and it seldom gets boring!

Review from Operations Dept

I really love the fact that we help real people who are looking to government services for help. It's nice to be one of the good guys

Being able to sit down and help people.

Review from Customer Support Dept

going home at the end of the day

Review from Admin Dept

Knowing I'm assisting people with problems they have with coverage

Review from Customer Support Dept

Develop a standardized protocol for outreach calls, outlining when and how to contact applicants at various stages of their application process. This should include a checklist of information that applicants need to provide to the County Assistance Office.

Micromanagment, managment abuses power by making up strict rules that arent writted down in the floor policy. It creates an environment that is difficult to focus on our jobs to help the caller.

Millions of denials due to HHSC error. I see it every day. Case workers are not held accountable. The CCRs are on the front line and responsible for trying to make sense of these cases that are screwed up six ways from Sunday. No one is properly trained.

Millions of denials because of HHSC errors. It seems like case workers aren't held accountable. New CCRs are not properly trained,which causes even more errors.

Realize we are humans and have lives.

We work for the government, so as an extension of that, people generally don't like us and the work we do. Even if that works helps people.

Management actually caring about the workers and the veterans

Review from Operations Dept

It was a take over and they cut our pay in half and took away incentives

Have better management who listen

Understaffed, underpaid, and grossly overworked. 2 easy solutions, one get rid of all senior leadership and replace them with people that actually care about other people and not just their own bottom line, and 2, we need to unionize to stop this exploitation.

Review from Operations Dept

I need a career change basically

Review from Customer Support Dept

It's mostly the people there that make it hard for new comers and also for others there, it's not a competition and shouldn't be treated as such

Review from Customer Support Dept

The leaders need to be trained on how to lead and how to treat yheir subordinates.

Review from Customer Support Dept

being allowed to read or doing something at our desks would help with the boredom we suffer outside of open enrollment

Review from Customer Support Dept

Volatile co-workers making threats and leadership doing nothing about it. Fraudulence on documentation and supported by leadership. New leadership is required with strong history and good work ethics.

the atmosphere is so negative

Review from Admin Dept

Needs a whole new management team.

Review from Admin Dept

I'd like it better if we had better communication here, if there was actually a reason to look forward to going to work

Review from Admin Dept

Alot of gossip favoritsm and most of the coworkers abuse FMLA

Review from Customer Support Dept

opportunity to lead

modernization