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Low pay, no phone number to contact HR, HR never replies to emails. The overall culture of this business is toxic. I do not recommend anyone work for this company.
What needs to change to make the company culture better?
Find a management team that knows how to lead
Why do you feel undervalued and what would make you feel better about your compensation?
Competitive pay for the area that each individual store is located in.
What does the leadership team need to get better at?
Need managment training so they can learn how to lead a team appropriately, effectively, and respectfully.
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