Meta Customer Success Department Culture | Comparably
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Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. read more
EMPLOYEE
PARTICIPANTS
3810
TOTAL
RATINGS
45986
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Meta Customer Success Department Culture

On Comparably 4 employees in Meta's Customer Success department have rated their company’s overall culture grade a B contributing a total of 119 ratings. Most employees in Customer Success department have a minimum of 1 to 3 Years of work experience and have worked at Meta for Less than 1 Year. Customer Success employees rate the categories Manager, Leadership, and Outlook the highest while rating Environment, Meetings, and Happiness the lowest.

Based on users who have contributed to ratings on Comparably the Customer Success department consists of 62% men and 38% women.

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Results from 4 Employees in Customer Success, All Genders, All Ethnicities and All Yrs. Experience

Manager

Top 5% This score puts Meta in the Top 5% of similar sized companies on Comparably
A+
89 / 100

Manager Score at Meta is rated an A+ by 3 employees.

Leadership

Top 5% This score puts Meta in the Top 5% of similar sized companies on Comparably
A+
85 / 100

Leadership Score at Meta is rated an A+ by 3 employees.

Outlook

Top 5% This score puts Meta in the Top 5% of similar sized companies on Comparably
A+
82 / 100

Outlook Score at Meta is rated an A+ by 3 employees.

Executive Team

Top 5% This score puts Meta in the Top 5% of similar sized companies on Comparably
A+
82 / 100

Executive Team Score at Meta is rated an A+ by 3 employees.

Retention

Top 10% This score puts Meta in the Top 10% of similar sized companies on Comparably
A
78 / 100

Retention Score at Meta is rated an A by 4 employees.

eNPS

Top 10% This score puts Meta in the Top 10% of similar sized companies on Comparably
A
34

eNPS at Meta is rated an A by 3 employees.

Diversity

Top 30% This score puts Meta in the Top 30% of similar sized companies on Comparably
B
71 / 100

Diversity Score at Meta is rated a B by 4 employees.

Perks And Benefits

Top 40% This score puts Meta in the Top 40% of similar sized companies on Comparably
B-
70 / 100

Perks And Benefits Score at Meta is rated a B- by 4 employees.

CEO Rating

Top 40% This score puts Meta in the Top 40% of similar sized companies on Comparably
B-
70 / 100

CEO Rating at Meta is rated a B- by 3 employees.

Work Culture

Bottom 35% This score puts Meta in the Bottom 35% of similar sized companies on Comparably
C-
64 / 100

Work Culture Score at Meta is rated a C- by 3 employees.

Compensation

Bottom 25% This score puts Meta in the Bottom 25% of similar sized companies on Comparably
D+
55 / 100

Compensation Score at Meta is rated a D+ by 4 employees.

Team

Bottom 20% This score puts Meta in the Bottom 20% of similar sized companies on Comparably
D
62 / 100

Team Score at Meta is rated a D by 3 employees.

Happiness

Bottom 15% This score puts Meta in the Bottom 15% of similar sized companies on Comparably
D
52 / 100

Happiness Score at Meta is rated a D by 4 employees.

Meetings

Bottom 20% This score puts Meta in the Bottom 20% of similar sized companies on Comparably
D
46 / 100

Meetings Score at Meta is rated a D by 3 employees.

Environment

Bottom 5% This score puts Meta in the Bottom 5% of similar sized companies on Comparably
F
45 / 100

Environment Score at Meta is rated a F by 3 employees.

Professional Development

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Office Culture

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Gender

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