Meta Customer Support Department Culture | Comparably
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Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. read more
EMPLOYEE
PARTICIPANTS
3810
TOTAL
RATINGS
45986
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Meta Customer Support Department Culture

On Comparably 95 employees in Meta's Customer Support department have rated their company’s overall culture grade an A+ contributing a total of 1556 ratings. Most employees in Customer Support department have a minimum of 1 to 3 Years of work experience and have worked at Meta for Less than 1 Year. Customer Support employees rate the categories Happiness, Compensation, and Perks And Benefits the highest while rating Professional Development, eNPS, and Executive Team the lowest.

Based on users who have contributed to ratings on Comparably the Customer Support department consists of 62% men and 38% women.

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Results from 95 Employees in Customer Support, All Genders, All Ethnicities and All Yrs. Experience

Happiness

Top 5% This score puts Meta in the Top 5% of similar sized companies on Comparably
A+
86 / 100

Happiness Score at Meta is rated an A+ by 90 employees.

Compensation

Top 5% This score puts Meta in the Top 5% of similar sized companies on Comparably
A+
85 / 100

Compensation Score at Meta is rated an A+ by 90 employees.

Perks And Benefits

Top 5% This score puts Meta in the Top 5% of similar sized companies on Comparably
A+
84 / 100

Perks And Benefits Score at Meta is rated an A+ by 89 employees.

Team

Top 5% This score puts Meta in the Top 5% of similar sized companies on Comparably
A+
84 / 100

Team Score at Meta is rated an A+ by 90 employees.

Meetings

Top 5% This score puts Meta in the Top 5% of similar sized companies on Comparably
A+
84 / 100

Meetings Score at Meta is rated an A+ by 88 employees.

Retention

Top 5% This score puts Meta in the Top 5% of similar sized companies on Comparably
A+
83 / 100

Retention Score at Meta is rated an A+ by 91 employees.

Manager

Top 5% This score puts Meta in the Top 5% of similar sized companies on Comparably
A+
80 / 100

Manager Score at Meta is rated an A+ by 90 employees.

CEO Rating

Top 5% This score puts Meta in the Top 5% of similar sized companies on Comparably
A+
79 / 100

CEO Rating at Meta is rated an A+ by 95 employees.

Diversity

Top 5% This score puts Meta in the Top 5% of similar sized companies on Comparably
A+
79 / 100

Diversity Score at Meta is rated an A+ by 44 employees.

Environment

Top 5% This score puts Meta in the Top 5% of similar sized companies on Comparably
A+
77 / 100

Environment Score at Meta is rated an A+ by 88 employees.

Outlook

Top 10% This score puts Meta in the Top 10% of similar sized companies on Comparably
A
81 / 100

Outlook Score at Meta is rated an A by 91 employees.

Work Culture

Top 10% This score puts Meta in the Top 10% of similar sized companies on Comparably
A
80 / 100

Work Culture Score at Meta is rated an A by 95 employees.

Leadership

Top 10% This score puts Meta in the Top 10% of similar sized companies on Comparably
A
79 / 100

Leadership Score at Meta is rated an A by 95 employees.

Gender

Top 10% This score puts Meta in the Top 10% of similar sized companies on Comparably
A
79 / 100

Gender Score at Meta is rated an A by 49 employees.

Executive Team

Top 10% This score puts Meta in the Top 10% of similar sized companies on Comparably
A
76 / 100

Executive Team Score at Meta is rated an A by 89 employees.

eNPS

Top 10% This score puts Meta in the Top 10% of similar sized companies on Comparably
A
37

eNPS at Meta is rated an A by 85 employees.

Professional Development

Top 30% This score puts Meta in the Top 30% of similar sized companies on Comparably
B
64 / 100

Professional Development Score at Meta is rated a B by 6 employees.

Office Culture

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