MGM Resorts International Culture | Comparably
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MGM Resorts International Claimed Company
MGM Resorts International is a hospitality firm that operates casinos, restaurants, and recreational resorts. read more
EMPLOYEE
PARTICIPANTS
233
TOTAL
RATINGS
1815
Updated on: October 6, 2025

MGM Resorts International Company Culture

MGM Resorts International Culture

This score is derived from employee ratings & reviews
3.7/5
MGM Resorts International's Overall Culture is rated B-

Top Rated Culture Dimensions

Office Culture
B+
CEO Rating
B
eNPS
B
Diversity
B
Gender
B

MGM Resorts International CEO

Top 25%Top 25% of Similar Size Companies on Comparably
Bill Hornbuckle MGM Resorts International's CEO
Bill Hornbuckle
74 /100
See More

Diversity at MGM Resorts International

Top 30%Top 30% of Similar Size Companies on Comparably
B

Diverse employees at MGM Resorts International have rated Professional Development, Perks And Benefits, and CEO Rating as the highest categories they have scored

Women at MGM Resorts International

Top 30%Top 30% of Similar Size Companies on Comparably
B

Women at MGM Resorts International have rated Outlook, CEO Rating, and Retention as the highest categories they have scored

MGM Resorts International eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 25%Top 25% of Similar Size Companies on Comparably

Recommend to a Friend?

20

MGM Resorts International employees are 20% more likely to recommend MGM Resorts International as a great place to work

54%Promoters
12%Passives
34%Detractors

Working at MGM Resorts International

Working at MGM Resorts International is rated average by 233 employees, across various culture dimensions. MGM Resorts International employees are most satisfied about Office Culture, CEO Rating, and eNPS categories, putting MGM Resorts International’s culture in the Top 40% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in Las Vegas, NV. See below in detail how working at MGM Resorts International was rated by employees.

Overall Company Culture at MGM Resorts International

B-

Overall Company Culture at MGM Resorts International is rated B-

Last updated months ago

Top
40%

MGM Resorts International ranks in the Top 40% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 233 Employees

View Results
0
20
40
60
80
100
Marketing
71
Marketing71
Product
70
Product70
Operations
67
Operations67
Customer Support
59
Customer Support59
Customer Success
52
Customer Success52

MGM Resorts International Employee Reviews

Out of 228 MGM Resorts International employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping MGM Resorts International improve their work culture.

67%
33%
Positive Reviews67%
Constructive Feedback33%

Positive Reviews From MGM Resorts International Employees

  • What did you like most about the interview process?
    It was dumb and this is a dumb question
  • What did you like most about the interview process?
    It was fine. Over zoom
  • What do you like best about the leadership team?
    Committed to empowering employees for growth.
Read More Positive Reviews

Constructive Feedback From MGM Resorts International Employees

  • What needs to change to make the company culture better?
    All departments need to become an union.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Bigger raises, more 401k contributions, and a quarterly bonus
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Compensation compared to levels below me. Compensation compared to what job previously paid versus what is currently asked.
Read More Constructive Reviews

MGM Resorts International Company Information

MGM Resorts International Company Overview

MGM Resorts International is a hospitality firm that operates casinos, restaurants, and recreational resorts.

MGM Resorts International was founded in 2000 and its current CEO is Bill Hornbuckle. Since its inception 26 years ago, MGM Resorts International has grown to 75000 employees.

MGM Resorts International Mission, Vision & Values

MGM Resorts International Mission & Values

MGM Resorts is the leader in entertainment and hospitality—a diverse collection of extraordinary people, distinctive brands and best-in-class destinations. Working together, we create partnerships and experiences that Engage, Entertain and Inspire.

MGM Resorts International Vision Statement

MGM Resorts is the recognized global leader in entertainment and hospitality. We embrace innovation and diversity to inspire excellence. We reward our employees, invest in our communities, and enrich our stakeholders. We Engage, Entertain, and Exceed the expectations of our guests worldwide. We exist to entertain the Human Race.

MGM Resorts International Mission, Vision & Values

Sustainability and Corporate Social Responsibility at MGM Resorts International

We operate today with a view toward tomorrow. MGM Resorts International is creating environments where entertainment, beauty, safety, and responsibility are the hallmarks of our business. We care for our communities through volunteerism and philanthropy. We build and operate thoughtfully. We strive to create opportunities and positive outcomes wherever we are in the world.
Grounded by our company values, Focused on What Matters: Embracing Humanity and Protecting the Planet articulates our purpose and our commitment to a set of priorities and goals we hope will generate actions that can have an enduring impact on the world.

We believe that environmental leadership is critical to ensuring the long-term viability of corporations – and our planet. We are committed to being a global advocate in accelerating the fight against climate change. Through sustainable design and construction, we will build with tomorrow in mind and through our responsible operations we aim to reduce our negative environmental impacts.

As a member of the communities in which we operate, we understand our responsibility to contribute to the social and economic progress of where we live. Our strategies aim to reflect, sustain and build on the best of a community, creating good jobs, strong wages, resilient skills and workforce development opportunities for our neighbors.

Sustainability at MGM Resorts International
Headquarter4886 Frank Sinatra Drive
Las Vegas, NV 89158
United States of America
Websitemgmresorts.com
Founding Date2000
Tel702-693-7120
Company StatusPublic
StockMGM
Jobscareers.mgmresorts.com
Social Sites

MGM Resorts International Competitors

MGM Resorts International competitors include Las Vegas Sands, Wynn Resorts, and Caesars Entertainment. MGM Resorts International ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how MGM Resorts International compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Las Vegas Sands' Logo
    Las Vegas Sands
    4.1/5
  2. #2
    MGM Resorts International's Logo
    MGM Resorts International
    3.7/5
  3. #3
    Wynn Resorts' Logo
    Wynn Resorts
    2.8/5
  4. #4
    Caesars Entertainment's Logo
    Caesars Entertainment
    2.6/5
Learn More About MGM Resorts International Competitors
  • Culture Video

MGM Resorts International Employees

MGM Resorts International has 75000 employees. 233 employees at MGM Resorts International have reviewed MGM Resorts International across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 233 MGM Resorts International employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at MGM Resorts International are not very pleased with their total compensation at MGM Resorts International, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at MGM Resorts International are generally satisfied with their team. 233 Participants grade the quality of their coworkers a C+. The majority believe the meetings at MGM Resorts International are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at MGM Resorts International believe the environment at MGM Resorts International is positive. Most Participants believe the pace of work at MGM Resorts International is comfortably fast. About 76% of the employees at MGM Resorts International work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at MGM Resorts International are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
MGM Resorts International employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at MGM Resorts International report the work pace is comfortably fast
Work Pace
A Day in the Life
82% of MGM Resorts International employees look forward to interacting with their team every day
Coworkers
A Day in the Life
MGM Resorts International employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
60% of MGM Resorts International employees call their work environment positive
Environment

Joining MGM Resorts International - Employee Onboarding

The prevailing opinion from employees about joining MGM Resorts International is that the company was prepared on their first day. MGM Resorts International employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

MGM Resorts International Employee Onboarding

MGM Resorts International KPIs and OKRs

At MGM Resorts International 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of MGM Resorts International's KPIs and OKRs is essential for its success. Out of 4 MGM Resorts International employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.

AnswerPercent
Yes75%
No25%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?
MGM Resorts International KPIs & OKRs

MGM Resorts International CEO & Leadership

MGM Resorts International CEO - Bill Hornbuckle

Bill Hornbuckle MGM Resorts International's CEO
74 /100

MGM Resorts International’s CEO Bill Hornbuckle started in this role in 2020. Bill’s approval rate is in the Top 25% of all CEOs of similar-sized companies on Comparably, and in the Top 30% compared to the CEOs of all other companies in Las Vegas, NV. MGM Resorts International’s CEO is highly regarded especially by employees with 1 to 3 Years experience, African American/Black employees, and Asian or Pacific Islander employees. However, employees in the Customer Success department, employees in the Customer Support department, and employees with the company for Over 10 Years have a less favorable view of the CEO and believe there is room for improvement. Compared to MGM Resorts International’s competitors, Bill Hornbuckle ranks right above Wynn Resorts CEO Matthew Maddox. Under Hornbuckle’s leadership, MGM Resorts International employee respondents are most happy about their Office Culture and the company’s Outlook. Meetings and Happiness are two areas, according to respondents, where MGM Resorts International could stand to see real improvement.

MGM Resorts International Leadership

The MGM Resorts International Executive Team is rated a “C” and led by CEO Bill Hornbuckle, Chief Customer Development Officer & Director Robert Baldwin, and CFO Corey Sanders

  • Bill Hornbuckle CEO / President

    Bill Hornbuckle CEO / President

    A four-decade veteran of the gaming industry, Bill Hornbuckle served as President and Chief Operating Officer of MGM... read more

  • Robert Baldwin Chief Customer Development Officer & Director

    Mr. Robert H. Baldwin, also known as Bobby, has been Chief Customer Development Officer of MGM Resorts International... read more

  • Corey Sanders CFO

    Mr. Corey I. Sanders has been the Chief Operating Officer at MGM Resorts International since September 2010. Mr. Sanders... read more

  • William Joseph Hornbuckle IV President

    Mr. William Joseph Hornbuckle IV, also known as Bill, has been a Director of MGP since March 2016 and has been a Manager... read more

  • Kelly Smith Senior VP & Chief Digital Officer

    Mr. Kelly Smith has been Senior Vice President and Chief Digital Officer of MGM Resorts International since September... read more

  • Denice Miller Senior Vice President of Government Affairs

    Denice Miller has been the Senior Vice President of Government Affairs at MGM Resorts International since January 2017.

  • Tom Ballance Executive Vice President of Operations

    Mr. Tom Ballance has been Executive Vice President of Operations at MGM Resorts International since 2017. Mr. Ballance... read more

  • Rishi Kapoor Senior Vice President of International Development

    Mr. Rishi Kapoor has been Senior Vice President of International Development at MGM Resorts International since October... read more

  • Chuck Bowling President of Mandalay Bay and Chief Operating Officer of Mandalay Bay

    Mr. Chuck Bowling serves as President and Chief Operating Officer of Mandalay Bay at MGM Resorts International. Mr.... read more

See More Executives

Explore MGM Resorts International Leadership Team

MGM Resorts International Salaries

How much does MGM Resorts International pay?

How much do people at MGM Resorts International get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at MGM Resorts International is $131,454, or $63 per hour, while the estimated median salary is $133,348, or $64 per hour.

At MGM Resorts International, the highest paid job is a Data Analyst at $55,650 annually and the lowest is an Executive Assistant at $41,000 annually. Average MGM Resorts International salaries by department include: Customer Support at $45,000, Marketing at $55,650, and Admin at $41,000. Half of MGM Resorts International salaries are above $133,348.

92 employees at MGM Resorts International rank their Compensation in the Top 50% of similar sized companies in the US (based on 275 ratings) while 90 employees at MGM Resorts International rank their Perks And Benefits in the Top 40% of similar sized companies in the US (based on 95 ratings).

Salaries contributed from MGM Resorts International employees include job titles like Data Analyst, Executive Assistant, CS Rep, and Director of Sales. Comparably data has a total of 3 salary records from MGM Resorts International employees.

Last updated months ago.

1st Percentile
$56k
$56k1st Percentile
20th Percentile
$161k
$161k20th Percentile
40th Percentile
$230k
$230k40th Percentile
60th Percentile
$254k
$254k60th Percentile
80th Percentile
$270k
$270k80th Percentile
100th Percentile
$300k
$300k100th Percentile
$131,454*
Average Compensation
$133,348*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

MGM Resorts International Salaries by City

MGM Resorts International Salaries by Department

Explore MGM Resorts International Salaries

Diversity & Inclusion at MGM Resorts International

Diverse employees at MGM Resorts International score the company 71/100 across various culture categories, placing MGM Resorts International in the Top 30% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at MGM Resorts International across various culture dimensions.

At MGM Resorts, we know the importance of respecting each other’s differences. We endeavor to embrace and leverage those differences to achieve best-in-class experiences and cultivate stronger ties with our guests, employees, neighbors and partners. We are committed to taking strong and principled stands on issues of equality and aim to better unify our world. ,

Ranked Culture the Highest

Women 70/100
Department - Customer Support
Men 69/100
Department - Operations
Diverse Employees 77/100
Department - Operations

Ranked Culture the Lowest

Women 65/100
Department - Operations
Men 52/100
Department - Customer Success
Diverse Employees N/A/100
Explore MGM Resorts International Diversity & Inclusion

MGM Resorts International Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement

Office Perks

  • Free Food
  • Company Social Outings
  • Legal Assistance
  • Unique Office Space
Explore MGM Resorts International Perks and Benefits

MGM Resorts International PTO

MGM Resorts International's PTO and Vacation policy typically gives unlimited days off a year with 50% of employees expected to be work free while out of office. Paid Time Off is MGM Resorts International's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. MGM Resorts International's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy100%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes50%
No50%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo25%
$500 -$1000/mo75%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
MGM Resorts International PTO Policy

MGM Resorts International Careers

MGM Resorts International Jobs

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H1B Visa

In 2019, MGM Resorts International applied for 26 H1B visas. Of the work permits applied for, 77% were approved.

Work Permit Application Outcome

MGM Resorts International has a total of 75000 employees

26
Total Applied
  • 77% Granted (20 out of 26)
  • 0% Denied ( out of 26)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 26)
  • 23% Certified-Withdrawn Application was approved but later withdrawn by employer (6 out of 26)

This data was calculated using publicly sourced data from OFLC Performance Data

Let MGM Resorts International Know You Want To Work There

Overview of Candidates Interested in MGM Resorts International on Comparably

Candidates By Department

All Industries
37%
IT
16%
Customer Support
13%
Admin
8%
Engineering
5%
Other
21%

Candidates By Location

Las Vegas
37%
New York City
8%
Denver
3%
Jackson
3%
Ola
3%
Other
47%

Frequently Asked Questions regarding MGM Resorts International

What is MGM Resorts International address?

MGM Resorts International location is at 4886 Frank Sinatra Drive

Who is the CEO of MGM Resorts International?

MGM Resorts International CEO is Bill Hornbuckle, their score by employees is 74

What are the salaries in MGM Resorts International

The average salary for employees in MGM Resorts International is 131454$

What is MGM Resorts International eNPS?

The eNPS for MGM Resorts International is 20

What is MGM Resorts International revenue?

MGM Resorts International revenue is $10B

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