eNPS at NAPA Auto Parts | Comparably
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NAPA Auto Parts Claimed Company
The Automotive Parts Group distributes automotive replacement parts, accessories, and service items to commercial and retail customers throughout North America, Europe, Australia, and New Zealand. In North America, more than 560,000 parts are sold, primarily under the NAPA AUTO PARTS brand name. NAPA is widely known for quality parts, quality service, and knowledgeable, genuine people. Our international supply chain provides fast, dependable, and efficient distribution of parts to our commercial and retail customers. read more
EMPLOYEE
PARTICIPANTS
411
TOTAL
RATINGS
3087
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eNPS at NAPA Auto Parts

NAPA Auto Parts' Employee Net Promoter Score (eNPS) is -32, as rated by 329 employees. Employee Net Promoter Score tracks NAPA Auto Parts employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at NAPA Auto Parts to a friend? Today, 26% of NAPA Auto Parts employees would encourage their friends to become coworkers, whereas 16% are neutral and 58% would not recommend working at NAPA Auto Parts to their friends.

Last updated a month ago.

Where This Score Ranks NAPA Auto Parts' eNPS

  • BOTTOM
    20%

    In the Bottom 20% of 1261 Similar Sized Companies on Comparably

  • BOTTOM
    30%

    In the Bottom 30% of 105 Nearby Companies in Atlanta

  • 3rd

    3rd place versus 3 competitors rated on Comparably

-33
Aug
-34
Sep
-34
Oct
-34
Nov
-34
Dec
-32
Jan
  • Promoters
  • Passives
  • Detractors
Who Ranks NAPA Auto Parts' eNPS the Highest?
Ethnicity - African American/Black 100/100
Experience - Over 10 Years 50/100
Department - Operations 34/100
Who Ranks NAPA Auto Parts' eNPS the Lowest?
Experience - 6 to 10 Years -75/100
Department - Product -67/100
Ethnicity - Hispanic or Latino -67/100

NAPA Auto Parts eNPS At a Glance

NAPA Auto Parts employees are less likely to recommend NAPA Auto Parts as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

African American/Black employees and employees with Over 10 Years experience provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at NAPA Auto Parts to a friend?” Based on 329 ratings, NAPA Auto Parts ranks 3rd place versus its 3 competitors and is right below O'Reilly Auto Parts.

Compared to other companies in Atlanta, NAPA Auto Parts falls into the Bottom 30% of 105 companies. The last rating was provided a month ago.

NAPA Auto Parts' eNPS Trendline

  • NAPA Auto Parts-32
  • Other Companies in Atlanta
  • Similar Size on Comparably

NAPA Auto Parts' eNPS Rank Against Similar Sized Companies on Comparably

BOTTOM
20%

NAPA Auto Parts ranks in the Bottom 20% of other companies on Comparably with 10,000+ Employees for eNPS Score.

  1. Rockwell Collins
    -31
  2. CVS Pharmacy
    -32
  3. Broadcom
    -32
  4. NAPA Auto Parts
    -32
  5. Office Depot
    -33
  6. Baker Hughes
    -33
  7. NTT DATA
    -33

NAPA Auto Parts' eNPS Rank Against Other Companies Nearby

BOTTOM
30%

NAPA Auto Parts ranks in the Bottom 30% of other companies in Atlanta for eNPS Score.

  1. Boys & Girls Clubs
    -25
  2. Greenway Health
    -25
  3. Definition 6
    -25
  4. NAPA Auto Parts
    -32
  5. Thryv
    -33
  6. AMC Theaters
    -33

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