65
out of 100
NAPA Auto Parts Claimed Company
The Automotive Parts Group distributes automotive replacement parts, accessories, and service items to commercial and retail customers throughout North America, Europe, Australia, and New Zealand. In North America, more than 560,000 parts are sold, primarily under the NAPA AUTO PARTS brand name. NAPA is widely known for quality parts, quality service, and knowledgeable, genuine people. Our international supply chain provides fast, dependable, and efficient distribution of parts to our commercial and retail customers. read more
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NAPA Auto Parts Competitors
NAPA Auto Parts competitors include O'Reilly Auto Parts, AutoZone and Advance Auto Parts. NAPA Auto Parts ranks 3rd in CEO Score on Comparably vs its competitors. See below how NAPA Auto Parts compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
3rd
eNPS Rank
3rd
Gender Rank
4th
Diversity Rank
3rd
Product Quality
4th
NPS Rank
4th
Pricing Rank
4th
Customer Service
4th
See NAPA Auto Parts Culture vs Competitors:
- 1st
O'Reilly Auto Parts64 / 100 - 2nd
AutoZone59 / 100 - 3rdNAPA Auto Parts56 / 100
- 4th
Advance Auto Parts55 / 100
NAPA Auto Parts Competitors at a Glance
CEO Ratings Comparison
NAPA Auto Parts' CEO Score Ranks 3rd
292 Employees at NAPA Auto Parts rate Paul Donahue a 55 out of 100, which ranks them 3rd below AutoZone's CEO,William Rhodes. Last rating was 18 days ago.
- 1st
Greg JohnsonO'Reilly Auto Parts1009 Employees at O'Reilly Auto Parts rate Greg Johnson a 65 out of 100, which ranks them 1st out of NAPA Auto Parts' competitors. Last rating was 2 days ago.
- 2nd
William RhodesAutoZone61out of 1002089 Employees at AutoZone rate William Rhodes a 61 out of 100, which ranks them 2nd out of NAPA Auto Parts' competitors. Last rating was a day ago.
- 4th
Thomas GrecoAdvance Auto Parts53out of 100878 Employees at Advance Auto Parts rate Thomas Greco a 53 out of 100, which ranks them 4th out of NAPA Auto Parts' competitors. Last rating was a day ago.
Product Quality Score Comparison
NAPA Auto Parts Ranks 4th in Product Quality Score
230 Customers rate NAPA Auto Parts' Product Quality Score a 2.4/5, which ranks it 4th against its competitors, below Advance Auto Parts.
NPS Comparison
NAPA Auto Parts Ranks 4th in Net Promoter Score
265 Customers rate NAPA Auto Parts' Net Promoter Score a -37, which ranks it 4th against its competitors, below Advance Auto Parts. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend NAPA Auto Parts to a friend?”.
Pricing Score Comparison
NAPA Auto Parts Ranks 4th in Pricing Score
211 Customers rate NAPA Auto Parts' Pricing Score a 2.4/5, which ranks it 4th against its competitors, below Advance Auto Parts.
Customer Service Comparison
NAPA Auto Parts Ranks 4th in Customer Service
199 Customers rate NAPA Auto Parts' Customer Service a 2.3/5, which ranks it 4th against its competitors, below Advance Auto Parts.
Overall Culture Score Comparison
NAPA Auto Parts Ranks 3rd in Overall Culture Score
410 Employees rate NAPA Auto Parts' Overall Culture a 56/100, which ranks it 3rd against its competitors, below AutoZone. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
NAPA Auto Parts Ranks 3rd in Employee Net Promoter Score
329 Employees rate NAPA Auto Parts' Employee Net Promoter Score a -32, which ranks it 3rd against its competitors, below AutoZone. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at NAPA Auto Parts to a friend?”.
Gender Score Comparison
NAPA Auto Parts Ranks 4th in Gender Score
13 Employees rate NAPA Auto Parts' Gender Score a 49/100, which ranks it 4th against its competitors, below AutoZone. The Gender Score tracks how positively women rate their experience at NAPA Auto Parts.
Diversity Score Comparison
NAPA Auto Parts Ranks 3rd in Diversity Score
11 Employees rate NAPA Auto Parts' Diversity Score a 58/100, which ranks it 3rd against its competitors, below AutoZone. The Diversity Score tracks how positively diverse employees rate their experience at NAPA Auto Parts.
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