Newfold Digital Claimed Company
Newfold Digital is a leading web technology company serving nearly seven million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, our portfolio of brands includes: Bluehost, CrazyDomains, HostGator, Network Solutions, Register.com, Web.com and many others. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. read more
Newfold Digital Company Culture
Newfold Digital Culture
This score is derived from employee ratings & reviewsChoice Employer
A
4.6/5
Newfold Digital CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Sharon Rowlands
84 /100
See More
Diversity at Newfold Digital
Top 15%Top 15% of Similar Size Companies on Comparably
A-
Diverse employees at Newfold Digital have rated Team, Manager, and Leadership as the highest categories they have scored
Women at Newfold Digital
Top 20%Top 20% of Similar Size Companies on Comparably
B+
Women at Newfold Digital have rated Team, Manager, and Executive Team as the highest categories they have scored
Newfold Digital eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 15%Top 15% of Similar Size Companies on Comparably
Recommend to a Friend?
36
Newfold Digital employees are 36% more likely to recommend Newfold Digital as a great place to work
| 53% | Promoters |
|---|---|
| 30% | Passives |
| 17% | Detractors |
Newfold Digital Company News
Introducing Bluehost Cloud
March 7th, 2024March 6th, 2024March 8th, 2024
Newfold Digital is excited for Bluehost’s all-in-one managed #WordPress platform, Bluehost Cloud. With lightning-fast load times and 100% uptime this is perfect for high-traffic sites, professionals and agencies seeking speed, scalability and security. Build with confidence and embrace the cloud, Bluehost Cloud.
https://www.bluehost.com/blog/introducing-bluehost-cloud/
Global Premiere: Shaping A Better World at Newfold Digital
January 24th, 2024January 23rd, 2024January 25th, 2024
As a global online solution provider, we serve 7M+ customers worldwide. #TeamNewfold's diverse team of 6000+ across 18 countries thrives on community and partnership, fostering innovation and inclusivity. Join us in shaping a better world! #BetterWorld #ShapeABetterWorld
Web.com's Online Store Wins Best eCommerce Platform in the 2023 MarTech Breakthrough Awards
August 17th, 2023August 16th, 2023August 18th, 2023
One of our brands Web.com, a leading web technology company helping millions of customers around the globe thrive in a connected world, today announced that its eCommerce Builder product has been selected as winner of “Best e-Commerce Web Platform” in the 2023 MarTech Breakthrough Awards for Best e-Commerce Web Platform. https://newfold.com/newsroom/web-com-s-online-store-wins-best-e-commerce-platform-in-the-2023
Web.com Launches Two New Features for AI-Powered Domain Name and Website Content Creation
May 31st, 2023May 30th, 2023June 1st, 2023
Newfold Digital is thrilled to introduce the power-packed duo from Web.com! Together, they bring you two incredible AI-powered tools that will turbocharge your business and establish a remarkable online presence in no time.
https://newfold.com/newsroom/web-com-launches-two-new-features-for-ai-powered-domain-name-and
Web.com Launches Two New Features for AI-Powered Domain Name and Website Content Creation
New AI offerings from one-stop web solutions provider designed to help small businesses thrive throughout the website building process
Web.com Customer Service Team Wins 2023 Big Excellence in Customer Service Award
April 13th, 2023April 12th, 2023April 14th, 2023
We are excited to share that Web.com Customer Service team has been honored with the "Organization of the Year" award at the Excellence in Customer Service Awards hosted by Business Intelligence Group. The team's unwavering dedication towards delivering reliable and timely support, while keeping the customer at the forefront has earned them this prestigious recognition.
Read more: https://newfold.com/newsroom/web-com-customer-service-team-wins-2
Web.com Customer Service Team Wins 2023 BIG Excellence in Customer Service Award
This past year, Web.com revamped its Customer Service new hire training, making the effort to ensure all agents are trained properly and providing consistent resolutions to customers. The CS team is now universally skilled to provide customers with first-call resolution, eliminating the need to call back or transfer the call to another department and allowing customers to move on with managing their business. The CS team now supports customers via chat 24 hours a day, 7 days a week. Extending the chat hours has allowed the team to accommodate any customer at their convenience. The Web.com CS Team also upgraded to a new and improved email platform to better serve its customers as well as a new telephony system that provided more flexibility and improved features in the team’s chat and voice interactions.
Working at Newfold Digital
Working at Newfold Digital is rated highly by 558 employees, across various culture dimensions. Newfold Digital employees are most satisfied about CEO Rating, Environment, and Executive Team categories, putting Newfold Digital’s culture in the Top 10% compared to similar sized companies on Comparably and in the Top 15% compared to other companies in Gainesville, FL. See below in detail how working at Newfold Digital was rated by employees.
Overall Company Culture at Newfold Digital
A
Overall Company Culture at Newfold Digital is rated A
Last updated months ago
Top
10%
Newfold Digital ranks in the Top 10% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Newfold Digital Employee Reviews
Out of 2640 Newfold Digital employee reviews, 87% were positive. The remaining 13% were constructive reviews with the goal of helping Newfold Digital improve their work culture.
| Positive Reviews | 87% |
|---|---|
| Constructive Feedback | 13% |
Positive Reviews From Newfold Digital Employees
- What makes you most happy at work?Working from home which gives me more time to work on projects instead of having to commute each day
- What is most positive about the culture and environment at your company?My manager is transparent, and I genuinely believe that he values by career development, and personal development.
Constructive Feedback From Newfold Digital Employees
- Why do you feel undervalued and what would make you feel better about your compensation?More competitive salaries for tech standards to match the industry and market for employees right now.
Newfold Digital Company Information
Newfold Digital Company Overview
Newfold Digital is a leading web technology company serving nearly seven million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, our portfolio of brands includes: Bluehost, CrazyDomains, HostGator, Network Solutions, Register.com, Web.com and many others. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs.
Newfold Digital was founded in 2021 and its current CEO is Sharon Rowlands. Since its inception 5 years ago, Newfold Digital has grown to 1745 employees.
Newfold Digital Mission, Vision & Values
Newfold Digital Mission Statement
Through our network of brands, Newfold Digital provides everything businesses need to succeed online. From domains and web hosting to web design and online marketing tools, our helpful business-building services and smart solutions give our customers an edge on the competition.
Newfold Digital Vision Statement
With a breadth of capabilities and self-serve web resources, Newfold Digital's brands will deliver a frictionless customer experience with expert, customizable support that fulfills the online needs of our customers with ease and flexibility.
Newfold Digital Values
- Focus on the customer, always
- Act as one team to deliver exceptional results
- Demonstrate passion for excellence
- Foster a sense of belonging
| Website | newfold.com |
|---|---|
| Founding Date | 2021 |
| Tel | 9046806600 |
| Company Status | Private |
| Jobs | newfold.com/careers |
| Social Sites | |
| Headquarters | |
| Jacksonville HQ | 5335 Gate Pkwy Ste 100 Jacksonville, FL 32256 United States of America |
| Argentina HQ | Argentina Argentina |
| Australia HQ | Australia Australia |
| Brazil HQ | Brazil Brazil |
| China HQ | China China |
| Ecuador HQ | Ecuador Ecuador |
| Canada HQ | Canada Canada |
| France HQ | France France |
| Hong Kong HQ | Hong Kong Hong Kong |
| India HQ | India India |
| Indonesia HQ | Indonesia Indonesia |
| Netherlands HQ | Netherlands Netherlands |
| New Zealand HQ | New Zealand New Zealand |
| Philippines HQ | Philippines Philippines |
| Ukraine HQ | Ukraine Ukraine |
| United Kingdom HQ | United Kingdom United Kingdom |
| Singapore HQ | Singapore Singapore |
Welcome to Newfold Digital, a global leader in online solutions with over 7 million customers worldwide. Through brands like Bluehost, Web.com, Crazy Domains and HostGator Brazil, we deliver excellence in digital solutions from domains to eCommerce. #TeamNewfold thrives on diversity, boasting 6,000+ employees across 18 countries. Our culture values partnership and community, fostering connections through our Affinity Group program. With continuous learning at our core, we invest in workshops and certifications, empowering growth within our teams and communities. Our motivation is simple: the success of our customers drives our innovation. Together, we're not just shaping the web, but also a better world. Join us. #BetterWorld #ShapingABetterWorld #NewfoldDigital #Innovation #Connectivity #DiversityAndInclusion #Empowerment #digitalsolutions
Through our many industry leading brands, Newfold Digital’s customer service team serves millions of customers worldwide, empowering them to achieve their dreams of online success. We are proud to say that our dynamic culture and commitment to the continual growth and development of our employees lays the foundation for the superb customer service we deliver every day. In this video, you can experience the #TeamNewfold difference and see for yourself why we’ve won so many accolades from Comparably, a leading workplace culture and compensation monitoring company.
Get ready to be inspired by our newest Growth Stories addition! Meet Taco Verdonschot, the Head of Relations at @Yoast. Join us on a journey of perseverance, innovation, and relationship-building through Taco's remarkable story. At Newfold Digital, we're committed to empowering our team. This series is designed to ignite passion and unlock potential. We are #TeamNewfold!
In our Growth Stories series, we proudly feature Birju Shah, Senior Director - Software Engineering, who generously shares his incredible journey within our company. Birju's story is a testament to the immense value of ongoing education and the paramount importance of active listening. At Newfold Digital, empowering our team members is not just a goal, it's our passion. Through this series, we aim to showcase the remarkable opportunities available and inspire our audience to unleash their full potential. We are #TeamNewfold. Follow Us On LinkedIn- http://ow.ly/mbJw50NsWiF Twitter- http://ow.ly/45r150NsWiB Facebook- http://ow.ly/oMNG50NsWix Insta- http://ow.ly/zSsI50NsWiO For career opportunities checkout newfold.com/careers
In our Growth Stories series, we proudly feature Arniel Cheng, Assistant Customer Care Manager, who graciously shares his inspiring journey within our company. Starting as a specialist, Arneil discovered immense value and emphasizes the significance of ongoing education. At Newfold Digital, we are dedicated to empowering our team members and unlocking boundless possibilities for a connected world. Through this series, we aim to showcase the remarkable opportunities available and inspire our audience to unleash their full potential. We are #TeamNewfold. Follow Us On LinkedIn- http://ow.ly/mbJw50NsWiF Twitter- http://ow.ly/45r150NsWiB Facebook- http://ow.ly/oMNG50NsWix Insta- http://ow.ly/zSsI50NsWiO For career opportunities checkout newfold.com/careers
Today in our Growth Stories series we have Victoria Nunes, Global Learning and Development Analyst. She shares her journey within the company, the road less traveled she has taken, and the importance of work/life balance. At Newfold Digital, we are committed to empowering our team members and unlocking new possibilities for a connected world. Through this series we aim to showcase the incredible opportunities available and inspire our audience to reach their full potential. We are #TeamNewfold. Follow Us On LinkedIn- http://ow.ly/mbJw50NsWiF Twitter- http://ow.ly/45r150NsWiB Facebook- http://ow.ly/oMNG50NsWix Insta- http://ow.ly/zSsI50NsWiO For career opportunities checkout newfold.com/careers
The first Growth Story in our series is with Kate Hearity, Online Marketing Manager. This series will inspire, empower, educate and showcase the opportunities here at Newfold Digital. Unfolding new possibilities for a connected world, we are #TeamNewfold. Follow Us On LinkedIn- http://ow.ly/mbJw50NsWiF Twitter- http://ow.ly/45r150NsWiB Facebook- http://ow.ly/oMNG50NsWix Insta- http://ow.ly/zSsI50NsWiO For career opportunities check out newfold.com/careers
On 2/10/2023 #TeamNewfold, one of the world’s largest web solutions providers, celebrated its second anniversary. Thank you to all those who have accompanied us on this journey – our employees around the globe, our partners across the industry and most importantly, our customers.
We’ve had the pleasure of serving 7 million customers as Newfold Digital for one year now. As we celebrate our 1st anniversary, we can’t help but think about what a journey it’s been. #TeamNewfold #NewfoldDigital
Hear from our engineers as they showcase their experiences with #TeamNewfold and build on their careers
Newfold Digital Employees
Newfold Digital has 1745 employees in 17 locations. 558 employees at Newfold Digital have reviewed Newfold Digital across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 558 Newfold Digital employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Newfold Digital are generally satisfied with their total compensation at Newfold Digital, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Newfold Digital are extremely happy with their team. 558 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Newfold Digital are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Newfold Digital believe the environment at Newfold Digital is positive. Most Participants believe the pace of work at Newfold Digital is comfortably fast. About 71% of the employees at Newfold Digital work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Newfold Digital are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Newfold Digital employees generally work 8.7 hrs a day
Work Hours
A Day in the Life
Employees at Newfold Digital report the work pace is comfortably fast
Work Pace
A Day in the Life
95% of Newfold Digital employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Newfold Digital employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
82% of Newfold Digital employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Newfold Digital employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
94% of Newfold Digital employees call their work environment positive
Environment
Joining Newfold Digital - Employee Onboarding
The prevailing opinion from Comparably users in Gainesville, FL about their company is that it was somewhat prepared on their first day. Gainesville, FL employees concluded that their overall onboarding experience was positive. 72% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Newfold Digital KPIs and OKRs
Employees’ understanding of Newfold Digital's KPIs and OKRs is essential for its success. Out of 551 Newfold Digital employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 476 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Featured Articles
Newfold Digital CEO & Leadership
84 /100
Newfold Digital CEO Awards and Recognitions
Newfold Digital’s CEO Sharon Rowlands started in this role in 2019. Sharon’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Gainesville, FL. With a high CEO score, Sharon Rowlands has won the Best CEOs in 2024. Newfold Digital’s CEO is highly regarded especially by employees in the Admin department, employees in the Communications department, and employees in the Finance department. However, employees in the Business Development department, employees in the Marketing department, and Hispanic or Latino employees have a less favorable view of the CEO and believe there is room for improvement. Compared to Newfold Digital’s competitors, Sharon Rowlands ranks right above Wix.com CEO Avishai Abrahami. Under Rowlands’s leadership, Newfold Digital employee respondents are most happy about their Environment and the company’s Executive Team. Compensation and Perks And Benefits are two areas, according to respondents, where Newfold Digital could stand to see real improvement.
Newfold Digital Leadership
The Newfold Digital Executive Team is rated an “A+” and led by CEO Sharon Rowlands, CFO, Chief Financial Advisor Christina Clohecy, and President Ed Jay
Sharon Rowlands CEO / President
Sharon brings deep industry knowledge and a strong track record of leading multibillion-dollar high-tech companies that... read more
Christina Clohecy CFO, Chief Financial Advisor
Christina brings more than 20 years of financial experience and is responsible for Newfold Digital's financial strategy... read more
Amit Kumar Chief Customer Officer
Amit brings more than 20 years of experience running large customer service operations and driving customer success. He... read more
Joanne Del Toro Chief Integration Officer
Joanne brings over 20 years of strategic and operational experience in a wide range of functional areas including... read more
Newfold Digital Salaries
How much does Newfold Digital pay?
How much do people at Newfold Digital get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Newfold Digital is $115,897, or $55 per hour, while the estimated median salary is $111,349, or $53 per hour.
At Newfold Digital, the highest paid job is a Director of Sales at $202,545 annually and the lowest is a CS Rep at $47,349 annually. Average Newfold Digital salaries by department include: Customer Support at $65,200, IT at $89,396, Design at $113,031, and Finance at $84,461. Half of Newfold Digital salaries are above $111,349.
558 employees at Newfold Digital rank their Compensation in the Top 40% of similar sized companies in the US (based on 1131 ratings) while 558 employees at Newfold Digital rank their Perks And Benefits in the Top 40% of similar sized companies in the US (based on 1109 ratings).
Salaries contributed from Newfold Digital employees include job titles like Director of Engineering, Lead Engineer, Senior Developer, and Developer. Comparably data has a total of 18 salary records from Newfold Digital employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $68k | $68k | 1st Percentile |
17th Percentile $88k | $88k | 17th Percentile |
33rd Percentile $111k | $111k | 33rd Percentile |
50th Percentile $165k | $165k | 50th Percentile |
67th Percentile $221k | $221k | 67th Percentile |
83rd Percentile $248k | $248k | 83rd Percentile |
100th Percentile $278k | $278k | 100th Percentile |
$115,897*
Average Compensation
$111,349*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Newfold Digital Salaries by City
Newfold Digital Salaries by Department
Diversity & Inclusion at Newfold Digital
Diverse employees at Newfold Digital score the company 80/100 across various culture categories, placing Newfold Digital in the Top 15% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Newfold Digital across various culture dimensions.
Newfold believes in fostering a culture that encourages everyone – regardless of race, gender, ethnicity, sexual orientation, religious affiliation, or social economic background – to feel comfortable being their authentic selves at work. Newfold is committed to embracing their many differences and creating an open and inclusive environment that will help everyone achieve their full potential, and ultimately make a positive impact on colleagues, customers, and the communities they represent. Via its Diversity, Cultural and Belonging portal, employees find information about its 18 employee-led Affinity Groups, events, observances and more. ,,Newfold prides itself on its strong, diverse leadership, with more than half of the company’s leadership team being female, including Chief Executive Officer Sharon Rowlands, Chief Financial Officer Christina Clohecy, Chief Marketing Officer Paula Drum, Chief People Officer Deb Myers, and Chief Integration Officer Joanne Del Toro. ,
Ranked Culture the Highest
Ranked Culture the Lowest
Newfold Digital Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Tuition Reimbursement
Newfold Digital PTO
Newfold Digital's PTO and Vacation policy typically gives 20-30 days off a year.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Newfold Digital Careers
Newfold Digital Jobs
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Overview of Candidates Interested in Newfold Digital on Comparably
Candidates By Department
Sales | 31% | |
|---|---|---|
Engineering | 31% | |
All Industries | 25% | |
Finance | 6% | |
Product | 6% |
Candidates By Location
Jacksonville | 25% | |
|---|---|---|
New York City | 6% | |
Littleton | 6% | |
Skokie | 6% | |
Lake Grove | 6% | |
Other | 50% |
Frequently Asked Questions regarding Newfold Digital
What is Newfold Digital address?
Newfold Digital location is at 5335 Gate Pkwy Ste 100
Who is the CEO of Newfold Digital?
Newfold Digital CEO is Sharon Rowlands, their score by employees is 84
What is Newfold Digital eNPS?
The eNPS for Newfold Digital is 36
What is the salary for Senior Accountant in Newfold Digital?
Senior Accountant average salary in the US is 86k
What are the salaries in the Operations in Newfold Digital?
The average salaries for Operations in Newfold Digital is 95k
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