
Nordstrom's Frequently Asked Questions page is a central hub where its customers can always go to with their most common questions. These are the 42 most popular questions Nordstrom receives.
Below are some common examples of ways to use the pivot table.
Supplier by Month by TTL$
Supplier by Month by Class by TTL$
Other Common Pivot Tables
Replenishment using RP Indicator
Using Hashtags
View ArticleThe order the columns are set will determine the view of the assortment. You're able to save your own views, and share them with the users in the assortment. Changes will autosave.
Dragging Headers from the Columns bar
Autosize one or all of your columns
1. Dragging Headers from the Columns bar
Step 1:Click on "Columns" panel to the right of the Grid view. This will expand the list of columns available in the Grid view.
Step 2: Click on the dotted square infront of the column name to drag and drop the field to the Grid view in the order that works best for your area's workflow.
You can also rearrange the columns by dragging and dropping them.
2.Autosize one or all of your columns
From the menu, select "autosize this column" or "autosize all columns." This allows more to be seen in your view.
View ArticleHow to Add a Product Image: Web
Step 1:Select the product image from the line item
Step 2:Select the empty "Your Images" box with a "+" sign. This will prompt you to upload an image from your desktop.
Step 3:If you'd like to set your new image as the primary image, select the image, and click the bookmark tab. This will be the image that appears on your IIF download.
How to Upload Product Images & Edit Data: Mobile
Go to Safari browser on your mobile device (iPhone or iPad). Search for app.next.nuorder.com and login.
Step 1:Go into your assortment and select the image of the item you'd like to edit.
Step 2:If there are multiple images, you can set a primary image by selecting the image, and selecting the bookmark icon.
Step 3:To add an image from your device, scroll down and select the '+' sign. This will prompt you to select from either an image from your Photo Library, or to take a photo using your camera. To edit the data, select the field you'd like to make changes to.
Step 4:To edit the data, select the field you'd like to make changes to.
Please contact with any questions.
View ArticleBuyers can add notes, and other product details directly into the assortment tool on NuORDER.
Click on the field you'd like to edit and add your notes. Use the 'tab' button to easily move from one column to the next. There are fields to enter in your quantities, add cluster notes, VPN notes, notes to allocator, and additional fields needed for the IIF.
View ArticleHashtags can be added in any of the product fields. If you use hashtags to capture your buying strategy for the season, you'll be able to filter and search by hashtags. You can then splice and dice your assortment by hashtag to visualize your buy.
Work with your DMM and PM on developing a set of hashtags to use each season. Once a hashtag has been added to a product field, the hashtag will auto-populate as you type next time!
#mensmodern
#nordstromonline
#alldoors
#trending
Step 1: Add your hashtags in your notes
Step 2: Start typing in the hashtag sign, and a list of the hashtags used previously will appear
Helpful Tips
Click on a hashtag link in a note, to filter the entire assortment with items containing that hashtag
Searching by multiple hashtags will result in items that contain all of the hashtags (results display by 'and' not 'or')
You can export search results by hashtag by filtering and using the 'Export' button. Learn more about exporting your IIF here.
Please contact with any questions.
View ArticleBuying teams who have been onboarded for Item Ingestion can send their selections from NuORDER assortments to JWN systems.
Note: Please make sure this feature has been rolled out for your division before using.
If this feature has not been rolled out for your division: Please continue to use the 'Export Current View' and 'Export with Images' options until Item Ingestion is rolled out for your division.
To send your selection to JWN:
1. Filter your assortment to the relevant items (e.g. Month, Supplier, etc)
Note: Make sure you have filled in any fields that will be required in AB.
2. In your assortment actions menu, clickSend to JWN.
3. Enter a file name (Optional)
This will be the name of the file generated on the JWN shared drive. If left blank, the file will be named with the assortment name.
4. You will see an "Assortment Sent" message at the bottom of your window confirming that your selection has been sent to PIE.
5. PIE will generate your XLS file to the JWN shared drive, where you can retrieve it.
Troubleshooting:
After sending your file, if you see an error message rather than the "Assortment sent" confirmation...
Wait a few minutes and try your "Send to JWN" action again.
If the issue persists, contact Support.
View ArticleProduct Availability
If you are wondering if the product is still available, reference the "Available" column within Assortments
If a product was archived (removed) by the supplier, it will be marked with a No. So it is no longer available. If you see this, please connect with your supplier.
Available = No
If a product is active and available, it will be marked with a Yes.
Available = Yes
View ArticleWhen products are edited or updated on the supplier level, the changes will reflect within the assortment.
Click to Sync Product Data from within the Assortment.
1. Click on the three dots for a dropdown to appear
2. Click on "Sync Product Data". The updates will then reflect within the assortment.
Product Edit/Update Notifications will automatically appear upon the last product sync if any updates were made to the styles. (This happens every two hours)
A text pop up will display in the lower left hand corner, that products were updated. Once clicking on this - the changes will take to the assortment. The updates will not be listed out, but will highlight in teal where the changes were taken.
View ArticleClick on the Tile View:This is next to the default grid view. Reference screen shot below.
Ability to Group Products or Filter:You can utilize the "Columns" and "Filters" panels to the right of the Tile view. This will allow you to merchandise and segment your buy.
View ArticleIf you create an SMU in an appointment, you can connect your assortment SMU to the true product record once it has been set up by the brand.
To link an SMU, follow these steps...
1. SMU items will be marked with an "unlinked" icon in both the grid view and tile view.
2. Right click the "unlinked" icon and select "Link Product" from the item menu to initiate the linking process.
3. Search for the product to link to your SMU; results will pop up as you type. You can search by the product data fields, including name, style number or keywords.
Note:You may need to communicate with the brand for the exact VPN# to find the correct product.
4. Select & confirm the product to link.
5. Once the item is linked, the SMU icon disappears from the Assortment view, and the real brand data fills in for blank cells.
Once the product is linked, the brand's images will take precedent when displaying the item in your assortment. However your images are still retained on the item under "Your Photos" and can be viewed in the full-screen product modal.
6. If you selected the incorrect product, or would like to re-link, the linking icon can be accessed by right-clicking the "unlinked" icon in the Tile View and selecting "Link Product" from the item menu.
View ArticleThe pivot table feature allows you to reorganize and summarize selected columns and rows of data to create a report within the Grid view.
Step 1:The pivot table tool panel can be opened by selecting the 'Columns' panel to the right of the Grid view
Step 2:Select 'Pivot Mode'
Step 3:Drag and drop the fields you'd like to select as your row groups, values, and/or column labels
Contact with any questions.
View ArticleThe Universal Search option allows you to search within a brand or within all brands to locate items for your assortment.
To search within a specific brand, you can select the brand you'd like to search from the dropdown and use the search bar to search keywords like "top", "oversized or "red".
To search within all brands in assortments, switch to the "All Brands" view and use the search bar to search a keyword for items you'd like to bring up, like "red", "jeans" or "top".
View ArticleProducts can be added to cart by a sales rep, or a buyer. Once You're ready to check out, click on the "cart" icon in the upper right hand corner of the portal. Below is a guide on the working order:
There are threeNAVIGATION TABSin your working order:
1. ORDER DETAILS:Order number, retailer & buyer, billing & shipping addresses, notes, etc.
2.PRODUCTS:Products, quantities, and ship dates.
3. TERMS & CONDITIONS
1.ORDER DETAILStab to fill in customer information and other key fields.
Order #- This will be automatically generated by NuORDER and will count up sequentially with each order, but can be edited to whatever you'd like from here.
Customer PO- This field is for Brands to include their own POs if they wish. We can make this a required field by request.
Company- Select your desired retailer here. Keep in mind that if you are viewing the gallery as a specific company, selecting a different company in the Working Order may impact product availability or pricing.
Buyer- Select from the companies available Buyers here.
Sales Rep- Use this field to assign the appropriate Sales Rep to the order.
Order Tags- If your Brand is using OrderTags they can be applied here. (i.e. LA Market, Dallas Market)
Order Types- If your Brand is using OrderTypes they can be applied here. (i.e. Prebook, Immediate)
CC Emails- Enter in any recipients you'd like to be copied on the confirmation email.
Discount %- Use this to apply a discount to all products in the order.
Surcharge-Use this to apply a surchargeto all products in the order.
Notes- Enter any order notes here. Notes for specific products can be added in the Product & Details Tab.
2. PRODUCTStab to adjust quantities, apply discounts, add order notes and add / remove styles. When adjusting the order you can group the order by delivery, season or department.
Remove Product- Click the Trashcan icon to delete this item form the Working Order.
Add Product Again- Click here to add the same product twice.
All Products- All the deliveries in the order will be listed on the left-hand side sequentially by date
Discount %- Enter in an item discount here. You can apply a Discount to the entire order from the Order Details Tab.
Size Grid- Click to open up a grid to size your order.
Sizes- This is where you'll add quantities to your product by entering in values for the available sizes.
Add Notes- Click to add notes to a product.
Grouped by- Click to select how you want to group products. For example, by season - your products will group by the season instead of delivery.
3. TERMS & CONDITIONS:By clicking Submit the brand user and buyer have read and understand the terms.
View ArticleWe ask that you save your data in Dropbox at least 1 week prior to your market appointment to give us sufficient time for data validation and feedback. However, when this is not possible, our team is able to upload data and images within 48 hours for urgent submissions.
View ArticleLet us take care of product updates for you!
It is very important that NuORDER captures your product changes in your portal. This will directly impact the Nordstrom team's experience as they are relying on up-to-date data and strong imagery. They'd like this to flow into NuORDER throughout the entire process.
Please keep the NuORDER team informed of any product data changes: ie: price changes, cancelled / dropped styles, SMU's, etc. Send us the changes and we will be happy to update your portal to reflect the changes, and notify your Nordstrom buyer.
The following topics are covered in this article:
Editing Existing Styles
Cancelling / Dropping Styles
Adding New Styles
Learn about SMU's in this article.
Edit Existing Styles
Let our team update the styles for you. Populate the Product Data Template (attached) with changes to your existing product data. Once you've done this, add it to your Dropbox account and email [email protected]. Alternatively, you can also send our team an email with information on what needs to be changed and we'll make the updates for you.
Editing in NuORDER
Your Team Can Edit in NuORDER: If you prefer making the changes, the steps are outlined below. Additional training is also available. Please email us to schedule.
There are two places for making changes after we've uploaded:
In the Product Gallery: You can make changes to individual products within the product gallery. This is great when editing a small number of products.
Settings --> Brand Admin --> Product Catalog Settings --> Product Gallery
Using the Product Data Template : Edits can also be made in bulk using the same product data template you filled out for the initial upload. To download the form with your existing data, go to:
Settings --> Brand Admin --> Data --> Product Data --> Select to Download the xlsx template in horizontal format without archived products
1. In the Product Gallery
Step 1: Go to the Edit Tab
Step 2:Search for the product that youd like to edit using the search bar. Click on the Pencil icon in the upper right hand corner of the product youd like to edit.
Step 3: Edit the data points in the window. From here you can also choose to cancel or archive a product.Click Save Product aftermaking your changes. Click Save all Changes in the product gallery after making edits to all of the products you wish to change.
2. Edit in Bulk Using the Product Data Template
To make bulk edits to your product data, scroll down to the Downloads section. From here you can download information on products that have already been loaded in the system:
Step 1: Click Download Your Data Without Archived Products (Horizontal Format)" xlsx
Step 2: In the product excel, the first column will have an _id that is generated by NuORDER when the product is added to the system. This ID is needed in order to make changes to the product. Make the changes to the products youd like to edit. Save the excel.
Helpful Tips:
Dont use $ in the pricing columns
Clear all borders, shading, and special
formatting.
Remove multiple worksheets from your excel
file.
Step 3: Save the file, and then drag and drop it into the upload box: Drag File Here. The products will then update with the changes.
Helpful Tip: In order to add new products, use the original Product Data Template file provided by the NuORDER team. Add it to your Dropbox folder for us to review before upload.
How to Cancel / Drop Styles
Similar to editing your product data, updating cancelled or dropped styles can be done by the NuORDER team. Simply email [email protected] and share with us what styles were dropped or cancelled.
Editing in NuORDER
Your Team Can Edit in NuORDER:If you prefer making the changes, the steps are very similar to those in editing your product data. Please reference the steps above. Additional training is also available. Please email us to schedule.
In the Product Gallery
Settings --> Brand Admin --> Product Catalog Settings --> Product Gallery
You can cancel a style when in the 'Edit' tab of the product gallery. Search for the item you'd like to cancel. Select the 'pencil' icon in the upper right hand corner of the item, and select the 'Cancel Product' button.
Using the Product Data Template :You can cancel styles in bulk by downloading your product data (same steps as in editing your data). To download the form with your existing data, go to:
Settings --> Brand Admin --> Data --> Product Data --> Select to Download the xlsx template in horizontal format without archived products
Mark the items you'd like to cancel under column 'G' with a 'Y' (Yes). Save the excel, and drag and drop it back into the Data section of Brand Admin.
Add New Styles
Let our team update the styles for you. Populate the Product Data Template (attached) with the new styles. Once you've done this, save it in your Dropbox folder and email .
View ArticleShowcase your latest products and styles, attract new buyers and score additional sale opportunities. Unlike a physical Trade ShowNuORDERs Online Trade Show is accessible 24/7/365from the comfort of your office and home.
One of the most important areas where you, our brands, have asked for help is in finding new retail buyers. Our current solution for this need, our marketplace, has grown exponentially this past year. Thousands of buyers access the marketplace to connect with brands and order online."This new experience makes it significantly easier for buyers to discover your brand and facilitate deeper interactions."
Inside the online trade show, youll be able to showcase brand materials and products that will help tell compelling stories to prospective buyers, just like you do at a live show.
Some Topics That Will Be Covered in the Video Below:
- How to set up your branded assets and "about us" information
- New admin navigation
- How to whitelist products
- How to sync Instagram feed
- How to load social media
- Importing downloadable assets
View ArticleWhiteboarding feature is a platform for telling great stories! This will allow your brand users to combine products, logos, imageries, and texts to create compelling stories that will drive more sales.
You may merchandise them on how your various products may complement each other.
Best part yet, you do not even need to use Photoshop app to get your work done here! You may easily add products and images to your whitebaords, adjust the layout to achieve the perfect look.
This can be shared with other NuORDER users (buyers and reps). However, only the owner of the whiteboard may have the permission to edit the whiteboard.
You may also convert your custom whiteboard into another shopping experience for your buyers. Reps and buyers may click on the products within the whiteboard and add them to their cart.
If your brand is interested in using the Whiteboard function, feel free to contact to get set up.
View ArticlePlace orders, scan barcodes, add contacts, and send linesheets directly from your iPhone or iPad. Our NuORDER 4.0 app is available for download from the App Store.
Download from the App Store
View ArticleA campaign is used to send a linesheet or custom list to one or more people. NuORDER will automatically track when each email is opened, when users click on a link and what orders are placed as a result of clicking on a link from the email.
For each campaign sent, you will be able to see summary statistics for percentage opened, percentage clicked, percentage resulting in an order and total order value.
Youll also be able to drill-down to the individual level and see which users have done any or all of these actions.
View ArticleHave you checked out ourREPORTINGpage of NuORDER?
On the reporting page, you will be able to find different 1-click reports that might suit your findings. You may access theREPORTINGpage by following these steps below to get started:
1)On the side menu > click on REPORTING
2)Here on the REPORTING page, you will be able to access different 1-click reports through sections like customer, order, products, and sales
>>Customer:View buyer activity, order history, customers who haven't ordered, seasonal comparisons and more
>>Order:View daily order logs as well as YOY comparisons
>>PRODUCT:See best sellers, most drafted styles, cancelled styles, inventory reports and more
>>Sales:Track sales rep performance monthly and by company
*** PLEASE NOTE:To set your parameters before running or exporting your report.***
Click onEXPORT: If you click on EXPORT, you will be receiving a XLS file in your email shortly. Therefore, you may modify the file in any way you like in excel.
Click onRUN: This is essentially like running a preview glimpse of your selected report on the NuORDER page. You will not be able to make any modification in the run format.
View ArticleInventory data can be added to the Brand Admin --> Data --> Inventory Data section of your portal.
Your inventory data indicates the inventory position and quantities of your products. Youll be able to designate immediate stock, future stock, and even pre-book from this file. If you ship from multiple warehouses, youll also be able to list the quantities allocated to each.
Best Practices
Ensure the data in the Style Number, Season, Color, and Size fields match the information provided in your Product Data Templateexactly - case sensitive, spelling, and spacing.
Fill out all fields for all products in this template.
For Prebook items, the quantity must always be blank.
All inventory statuses must be included on one file. If you split out ATS, WIP, or Prebook into separate files, you will wipe out the previous status with each upload.
Key Concepts
NuORDER supports three types of inventory dates:
Available To Sell (On Hand, Immediate, Quickfill, At Once)
Future Inventory (WIP, Replenishment)
Pre-book
Each product can have any combination of the above inventory dates.
INVENTORY DATA FAQs
Q: What are the required fields in the inventory data template?A: All fields are required.Note: Only exception is leaving the Quantity field blank for Prebook items.
Q: Can I upload inventory based on UPCs?A: Yes, but only if you have included that information in your Product Data template.Note: If uploading based on UPCs do not include the Season, Style, Color, or Size Columns.
Q: Can I add custom fields to this template?A: No. Inventory maps to predefined fields there is no room for customization.
Q: Does the order of the columns matter?A: No. NuORDER logic is based on the accuracy of the column header name.
Q: I am not planning on managing inventory through NuORDER do I still have to fill out this template?A: No. Keep in mind without inventory buyers and sales reps will be able to place quantities to order without limitations.
Q: I do not want my buyers to see actual inventory on hand how can I manage this?A: We have various options for controlling this via settings, but it will not affect how you fill out the template. You can establish quantity thresholds (display min or max, i.e. 100+ or 500+), set up sold out banners for out of stock products, or choose to hide products from view until quantities are available.
Q: Is it possible for my sales reps to see quantities but hide from my customers?A: Yes, this is a setting we can turn on for you. It will not affect how you fill out the data template.
Q: Is there a specific format for the Date field?A: Yes, dates should be formatted as MM/DD/YYYY.
Q: Can my products have more than one type of inventory?A: Yes, a single product can have any combination of the three types of inventory supported by NuOrder: ATS, Future, or Prebook.
Q: How do I set up my data if a product has more than one type of inventory?A: For a single product, each type of inventory would need its own line. The information would only differ in the Quantity and Date columns.Note: For Prebook inventory, Quantity field will always be left blank.
Q: How do I indicate the types of inventory in the data template?A: Each of the types of inventory has a specific set up in the Quantity and Date columns.
For ATS; Quantity field requires a number in the Date field you can put the current date or Immediate.
For future dates; Quantity field requires a number in the Date field you would list the expected date of receipt.
For prebook; Quantity fields remains blank in the Date field you would put Prebook.
Q: How will inventory display in NuORDER?A: When a product is selected, full details become available. Inventory will display at the SKU level. If you have more than one type of inventory, the size breakdowns will be split into multiple tabs based on the type.For example, the Beha Skirt has immediate and future inventory as well as prebook.
Q: Is there a limit to how many future or replenishment dates I have for a product?A: No, you can have multiple inventory dates for a product. Each date will need to have its own line and corresponding quantity for that product.
Q: I will be manually uploading inventory. How often do I have to update my inventory?A: This varies from client to client. Best practice is to update at regular intervals that work for your business. To ensure products are not oversold it is recommended you allocate the quantities you want available to be ordered through NuORDER.
View ArticleBrands can add their full list of buyers into NuORDER. Once a contact is added into NuORDER, the buyer can access your collections. Restrictions can be set up to limit visibility to certain buyers by creating customer groups. There are two places where you can add a new buyer: in the contacts tab, and in bulk through the the "Data" section of Brand Admin.
Note: A company must be created first, before a buyer can be added to that company.
Option 1:
1. Click onBUYERS.2. ClickADD NEW BUYER.
Option 2:1. Select theCOMPANY.2. In the company details, clickADD NEW BUYER.
Note:Regardless of which method you choose, you will be adding the buyer to the company in which they work. So you need to create the company FIRST. Enter the new buyer information:
Step 1:Select the companyname from the drop down. If it's not there, you'll have to go back and add the company first.
Step 2: Enter the buyer's Name and Email address.
Once you save the buyer, they will receive an invitation to shop your brand on NuORDER. This is how the buyer will log into NuORDER to view your brand, and also where all linesheets and orders will be sent.
If the buyer doesn't already have a NuORDER login, then the email addressyou enter here willbecome their username for logging in.
Make sure to double check that you've spelled everything right - if there's a mistake in the email address, they may never know you invited them to shop!
Step 3: Assign at least one sales rep.
Ifthere are multiple reps, click ADD SALES REP.
Step 4: Click SAVE.
View Article1. Create An Assortment
Once you login to NuORDER, you'll arrive at the page with your assortments.
On the Assortments tab, you'll see a list of buys and it'll note if you've been listed as the owner or the editor of the assortment. If you're creating this assortment for your team, select 'Start Assortment' button in the upper right hand corner.
2. Name Your Assortment
When naming your assortment, use the format below so all assortments are named within the same structure. The format should be as follows: Department Name, Season/Quarter, Year
Example: D14 Spring 2020
To change the name of an assortment, highlight the current name and use the delete button on your keyboard to remove this name. You can then enter the new name of the assortment.
3. Share Your Assortment
Assortments can be shared with team members through NuORDER. Our permissions feature allows you to grant 'edit' or 'view only' permission access. Assortments can only be shared with users on your NuORDER account.
Step 1: Select "Share Assortment"
Step 2: Type in the name of the person you'd like to add to the assortment
Step 3: Select the permission for the person you are adding
Step 4: The permission can be changed by selecting the pencil mark next to the person's name in the share settings
To Access the Brand's Profile
If you'd like to access brand's profiles, click into the dropdown by your name.
View ArticleAdd from the Linesheets:Select a brand, and click into a linesheet. Hover over the product, then click on the shopping cart Once the cart is teal - that indicates that the item was added to your assortment.
Search for a Product or Filter:Use the search bar and enter in a style indicator (style name, style number), then click on the cart to add to your assortment.
To add all products, use the three dots in the upper right hand side of the page, and select "Add All Products."
View ArticleIf during the appointment your vendor presents you with a new product that was not uploaded into NuORDER, or you develop an SMU. You can create a placeholder for the product here. Please note that you'll need to be in the single brand view for this to function.
Step 1:In the assortment section, click the three dots on the upper right side of your page
Step 2:Fill out as much information as you have available then click "X".
The product will be added to the bottom of the page.
View ArticleFrom NuORDER's robust tool, each buying department will be able to preview the collections before market, capture intent and visualize their buy during market, and then export the IIF post market.
Pre Market
It's a collaborative tool, so multiple people can be logged into the same assortment at the same time. Changes will be made in real time across each device. Each user can save their own view and pivots, and they'll be shared with other users accessing the assortment.
In Market
Once you have set your view, and added department users, you're ready for market. As the buyer walks the showroom, they can be adding products from their iPad. The buyer can add products from a merchandised linesheet, or shop from the search bar that allows you to search across all of the supplier's linesheets, or across multiple brands.
As the buyer adds products, they'll populate at the bottom of the grid view, and the buy planner can start attributing and capturing intent. We've built in the ability to add hashtags into each cell. Buying teams can come up with a list of hashtags to use ahead of market ie: for corporate marketing, buying strategy, etc. Hashtags are searchable and filterable.
Post Market
Teams are able to visualize their buy in our Tile view post market. From that view you can group your products by different fields ie: by month and filter by RP. This is also a good view to identify any gaps in your buy, and you can go ahead and add the products from this view, as well.
You can use our pivot table functionality in the grid view. Here you can open the columns section to pivot by any of the fields. For example by supplier by month and see the Total FLS $ and N.COM $.
Once you're ready to export the IIF or 'Send to JWN', you can export it out of NuORDER by supplier with images or without images. The export will be generated as an excel that is ready for upload into AB.
View ArticleOverview
The purpose of the Nordstrom-NuORDER Product Data Template is to collect the information you would typically be preparing for the Nordstrom IIF (Item Intent Form). Ourgoal is to have your product data loaded in NuORDER prior to your appointments so that your Buyers can take notes and create visual assortments. We've designed this template to be as intuitive and user friendly as possible,with reference tables and drop downs to streamline the process. Youll notice weve provided helpful notes throughout the template to aid in set up.
Helpful Tips
Note the first fifteen columns ("Style Number" - "Size 1") are required fields.
The more complete information you provide, the more seamlessly you will be able to interact with the Nordstrom buyers. There will be less follow up required to complete the fields post-market.
Any restrictions on formatting, character limitations, etc. are detailed in the first row of template.
Avoid copying and pasting HTML code in these fields as it can corrupt data.
Save the file as CSV (Comma Separated Value) format.
Filling Out the Template
Critical Fields
Style Number, Season, and Color create a unique product in NuORDER.
Style Number | In most cases, this is the same as the Nordstrom VPN Number.
Season | If youdon'tapply Seasons to your products, we recommend a placeholder like Core.
Color | Usually the same as color name. Placeholders like Assorted or Multi are commonly used. Pattern names like Plaid or Polka Dot are also common.
Parent Style Number| If your ERP or PLM system has a style master where all product attributes roll up into a style number id, the below field is where you can provide this. This field can be disregard if your system does not provide.
Brand_ID| If your ERP or PLM system has a style master where all product attributes roll up into a style number/color id, the below field is where you can provide this. This field can be disregard if your system does not provide.
Additional Required Fields
Name | This the same as the Nordstrom Description.
Wholesale USD & Retail USD | Enter as currency without a dollar sign. Retail USD is the same as MSRP.
Size Notes | Indicate the size range the item is available in - use the exact sizes that will be loaded into the e-catalog. Note if European sizes.
Size | You must fill out the Size 1 column.
If you do not have size run info available, common placeholders include OS for One Size, Multi," or "Assorted."
If you have a full size run, list them broken out horizontally (Size 2, Size 3, etc.). If the provided number of columns is not sufficient, add more as needed.
Size Descriptions | This in a sizes physical description of dimensions. Example: 7 Med, 7 Wide, 32x34
UPC | This is where you can upload and assign a UPC, if you'd like this information on NuORDER.
SKU ID | Please specify an internal non-changing id that uniquely points to a product at the size level. This is an internal peer to UPC (which is external and can be recycled)
The Nordstrom Recommended Fields
Nordstrom buyers will require these fields are completed, we strongly recommend you have these completedbefore your market dates.
Special Cost | IMPORTANT: ANNIVERSARY PRICING. Additional discounted cost from the standard cost offered to Nordstrom.
Actual Retail |The price Nordstrom can sell this in their stores. (Negotiated discount)
Department Name | Select department from dropdown to auto-populate Nordstrom Department code.
Class Name | Select department from dropdown to auto-populate Nordstrom Class code.
Subclass Name | Select department from dropdown to auto-populate Nordstrom Subclass code.
NRF Color Code | Please refer to the "NRD & Direct Color" tab to view NRF and Direct Color Family Chart for color codes.
DS Indicator, Case Pack Indicator, & Hazmat Indicator | Simply mark with and X if applicable.
Case Pack Description| Provided detail of the contents.
Order Multiple | Please indicate if an item can only be shipped in multiple units BY LOCATION - EX. EACH STORE must receive either 6, 12 or 18 units but NEVER can be shipped 10 - then your order multiple is 6.
Allocation | If you have a maximum number of items that Nordstrom can order, please indicate that here.
Optional Nordstrom Fields
Collection Name, Care Instructions, Fabric Description | Note character limitations in template notes for these short descriptions.
Order Multiple | Indicate if an item can only be shipped in multiple units by location.EX. EACH STORE must receive either 6, 12, or 18 unites but NEVER 10 - then your order multiple is 6.
Allocation | Indicate the maximum number of items Nordstrom can order.
International Fields
UT HTS Code(s) | Reserved for 10 digit code used for importing goods in the US & Puerto Rico.
US Country of Sourcing, US Country of Manufacture, & Import Country | Reference the "Country Code" tab for appropriate code.
CA Style Number| Alternate style number for Canadian products
Wholesale USI & Retail USI | Prices entered here are prices for Canadian stores in Supplier Currency (USI stands for US International pricing). Enter as currency without a dollar sign.
CA Special Cost
CA HTS Code(s) | Place 10 digit code for importing goods from Canada.
CA Country of Sourcing & CA Country of Manufacture | Reference the "Country Code" tab for appropriate code.
If you have any additional questions about filling out this template, please contact for assistance.
View ArticleWhen Accessing NuORDER on a laptop or computer, please use the most recent version of Google Chrome.
To verify if you need to update your browser, follow the steps in the link below.
https://www.whatismybrowser.com/guides/how-to-update-your-browser/chrome
View ArticleWhen you share an assortment, you have an option to allow the user you're sending it to to be the owner, have edit privileges or view only.
Owner: An owner has the ability to make any add or remove items from the assortment, share the assortment, delete the assortment or change the assortment name.
Edit: A user who has edit privileges will have the ability add or remove items from the assortment or change the assortment name. These users will not have the ability to share the assortment or delete the assortment.
View Only: A user will view only privileges will only have the ability to view the assortment. They will not be able to make any changes to the assortment.
FAQ's
1) Can there be two owners?
Yes, an owner can add another owner to the assortment.
2) When you "sync product data" do the changes reflect for everyone?
Yes, syncing the data will reflect for all users in the assortment. Only users with owner and edit only permission can sync the data.
View ArticleThere are three different ways to filter through your assortment in the grid view
1.In the field across the columns: Go to the field youd like to filter by and select the icon to the right of the field name. Uncheck the Select All option, and select the attribute youd like to filter by.
2. To the right of the grid, there is a Filters option below the Columns feature. Using this feature, it allows you to visualize more fields in a list view. You can filter by multiple fields in one area.
3. You can also filter view your SMUs using the filter icon in the search bar. Here you have the option to filter by SMU Only or to Exclude SMU. This makes it easier to identify SMUs that still need to be linked post-market.
View ArticleExport the IIF directly from NuORDER's assortment tool. The IIF will be exported in excel and will be compatible to be uploaded directly into AB.
Step 1: Select the three dots signifying more actions in the upper right hand corner of the tool
Step 2:Export either your current view or with images
Step 3:Selecting the option with images will then allow you to choose between exporting the entire assortment with images or a specific brand
Step 4:Select 'Export'
Step 5:Select 'Download'
View ArticleOverview
Nordstrom will be using NuORDER to take notes and create cross brand visual assortments. It's imperative to present your brand in the best light and the NuORDER team is here to support you as needed! Photos of product are highly recommended, however in the scenario that you only have mix of photos and CADS (or CADS only) in time for your first market appointment please supply us the CADS and we will start with this and re-upload / update photos as soon as you are ready.
NuORDER will allow you to store up to four images for each product. A product is defined as each colorway of a style. Below is an example of how images will appear in the product details pane:
Name Changer
Image Specifications
Supported image file types include JPG or PNG
Images must be a minimum of 500 x 500 px (pixels)
Optimize for web by following our recommended resolution of 72dpi (dots per inch)
Ideally, images should be compressed to the 100kb - 400kb (kilobytes) size range
Must save the images in the RGB color space
Image Naming Convention
In order for images to successfully link to your products, youll want to establish an image naming convention. Each component of the image name correlates to fields in your product data.
We recommend that your image file names include the following three components:
Style Number & Color - This enables the system to identify which unique product to choose.
Custom Suffix - This enables the system to identify the image position. For example, the hero position, or positions 2, 3, and 4.
Helpful Tips
Before getting started on your naming convention, if you'd like our input on what you should name your images, feel free to call:(310) 954-1313 x1049
The components of the image name must be separated by an underscore or hyphen so our system knows where the style number ends and the color begins
If you have hyphens within your style numbers or colors, use underscores as your dividers. Vice versa, if the components contain underscores
The components must be an exact match to what is in the product data. Exact match refers to the spelling and spacing - it is not case sensitive
If slashes exist in your style name or color, substitute space in the image file name.
To resize your images in bulk we recommend: Resize Sense (for Mac users), or Fast Stone Resizer (for PC users)
To rename your images in bulk we suggest:(for Mac users)
Please provide a supporting Linesheet so that our team can assist and ensure your images match to the correct products
Key Concept
Remember, consistency is key! The same image naming rules will apply to all images for all products. Meaning each image should utilize the same reference fields, set of custom suffixes, and component dividers.
If you have additional questions about how to prepare your product images, contact [email protected].
View ArticleWhy Create Linesheets in NuORDER?
Linesheet creation is a critical step for your Nordstom Buyer's pre-market preparation and your in-market appointment!As a brand you will have a linesheet ready prior to your appointment with Nordstrom and it's important that we have this updated and live in NuORDER.The way you present your product in NuORDER will directly impact the Nordstrom teams buying process. Buyers will be leveraging these linesheets to take notes in-market and ultimately plan their buys.The NuORDER team is here to ensure that we create beautiful and compelling linesheets that reflect the way that you want to present your brand and products.Simply provide us with copies of your existing linesheets or catalogs via Dropbox for us to recreate. Once you have access to your NuORDER portal, you can choose to manage this feature yourself or we can create these for you.Below you'll find a quick HOW-TO should you decide to create these yourself.
How to Create Linesheets in NuORDER
There two ways to create linesheets in the NuORDER:
In the product gallery
In the "Linesheet" tab
Create Via Product Gallery
Step 1: When in the "Products" tab you can select one or more products using the check boxes in the upper left hand corner of each image. You can also use filters to set a specific season, category, division, etc.
Step 2: Click the "Select All" box if you'd like to add all items that meet your filters.
Step 3: Once selected, you will see the Bulk Actions toolbar appear at the top with and action bar on the right. Select Add to Linesheet from this menu.
Step 4: You will then be prompted to name your linesheet. You can also add the products to an existing linesheet from this dialog box.
Create via Linesheet Tab
From the linesheets tab in the navigation bar, you can add products to an existing linesheet or create a brand new linesheet using a button at the top right of the menu.
Step 1:Hover over the Linesheets Tab on the menu, and select Create Linesheet.
Step 2:Youll be taken to a blank linesheet where the cursor will prompt you to enter a name for the linesheet (ie: Fall 2018, Core, Carry- Over, etc.).
Step 3: From there you can add a cover image, choose PDF settings from the linesheet's settings.
Step 4: Add Products - select the Add Items plus sign on the lower left hand corner.
From the Add Items section..
Step 5: Use the search bar, and filter icon (to the right of the search bar) to find the products you'd like to add to the linesheet.
Step 6: Select the box in the upper left hand corner of the product. You can then drag and drop the item into the linesheet. You can also multi-select.
Step 7: You can "Select All," and then click on the icon that allows you to "Add Selected to Bottom."
Step 8:To add line separators, drag and drop the icon in front of the product you'd like to separate.
Step 9: To add an image separator, select the icon and drag & drop it in front of the product you'd like to separate. The image will appear as full page in the pdf download.
Helpful Tips
To edit your linesheet (merchandise products, remove items, etc.) - select the "Linesheet" tab from the navigation bar on the left of the screen and click into the linesheet you created
Any changes made to your linesheet save in real time, no need to worry about losing progress!
Don't forget to publish your linesheets!Click into your linesheet from the "Linesheet" tab in the navigation bar. Select "View Linesheet Settings" and set toggle to active
Contact if you need assistance.
View ArticleYou can log into your account at http://app.next.nuorder.com/. Use your email address as the username, and select "forgot password".
A temporary password will be sent to your email from [email protected].
View ArticleCollections can be separated into multiple linesheets. They can be merchandised to reflect what you would traditionally share with the Nordstrom team.
View ArticleOur existing brands load their product information that they have available before the appointments. Post-appointment you can cancel or drop styles after the meeting in NuORDER. You can then communicate with Nordstrom that there have been changes
View ArticleIf you need to make edits to a product, you can do this two ways.
Using your data:
1) Download you product data by heading to admin > data > product data
2) Under the download option, select the file you'd like to download. Each file contains the same data, however the data is displayed differently. You can select CSV or XLSX to download the file.
3) Once you download the file, you can make the changes needed to the data. Once you've made the changes, save the file and re-upload to the Upload box on the same page.
4) Once the file is successfully uploaded, you will receive a success message. Do not leave the page until the file loads and you receive a success or error message.
Helpful tips:
- When you are working in the excel file, pay close attention to the _id column and do not remove this column or switch the products it's assigned to. This column is assigned by NuORDER when you upload new products.
Through your Admin Product Gallery:
1) Head to admin > product gallery.
2) Within the Admin Product Gallery, use the edit tab and search for the style number you need to edit. Use the pencil icon to edit the style.
3) Within the pop up, make the edits necessary, then select save.
View ArticleAlthough NuORDER is an ordering platform for our brand customers, for the purposes of the partnership, Nordstrom will not be using the application for ordering this season.
View ArticleYour portal will remain available through the end of this seasons set of market appointments with Nordstrom. Our team can provide a demo for your team if theyd like to understand full capabilities, and the additional features we offer.
View ArticleNuORDER has built the "Pages Manager" feature, which allows brands to mimic their branded e-commerce website. Brands can build out a branded experience for their wholesale buyers. If your brand has multiple departments or divisions, the pages manager is a great way to create a linkable homepage for each! Join us to get a walk through on how to set this up.
Some Topics That Will Be Covered:
- How to build a branded hompeage
- How the new pages manager works
- How to link multiple homepages
- Use case scenarios
View ArticleDO NOTdelete an assortment using the trash can icon or the delete button. This will delete the assortment for the entire buying team.
DOask the owner of the assortment to remove you from the assortment under the 'Share' functionality. Only users with 'owner' access can remove you from the assortment. They are also the only users that can delete an assortment. Users with 'edit' and 'view only' access cannot delete an assortment.
Best practice is to limit the number of owners of the assortment to the buyer and buy planner.
View ArticleCloning
The Do's & Don't's:
Do use NuORDER's cloning feature to duplicate THE SAME EXACT item (same VPN, same color) within your assortment and assign it for a different delivery month.
The cloning feature should not be used as a work around for creating an SMU. Because it is tied to a specific product ID, any changes that the supplier makes to that product will flow through and override your edits to the product. If you want to copy the information from one product to another when creating an SMU, follow the steps below.
Copying & Pasting
NuORDER has built in excel-like functionality that allows you to copy and paste multiple cells. You're able to copy & paste any field in NuORDER including: units, month, hashtags, dropship indicator, notes, etc. You can also paste into NuORDER from excel.
SMU's:
If you're creating an SMU and would like to copy the information from an existing product, please follow the steps below.
Select the three dots in the upper right hand side of the screen
Select "Add SMU"
Go to the product you'd like to copy the data for
Select the cells you'd like to copy. Select 'CTRL'+'C' on the keyboard.
Select the cell you'd like to paste the information to. Select 'CTRL'+'V'
View Article