
At Nordstrom 60% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Nordstrom's KPIs and OKRs is essential for its success. Out of 52 Nordstrom employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 36 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at Nordstrom is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Nordstrom employees shared they generally receive helpful feedback never or every week, while 45% of Nordstrom employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.