At Nordstrom, our goal is to provide outstanding service every day, one customer at a time."" Further focus is provided to Nordstrom employees at all levels with this Nordstrom goal, which is also a management mission. ""We work hard to make decisions in the best interest of our customers and those serving them."" read more
Nordstrom KPIs and OKRs
At Nordstrom 60% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Nordstrom's KPIs and OKRs is essential for its success. Out of 52 Nordstrom employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 36 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Manager's Role in Accomplishing Goals
A main function of a managerial role is to lead one’s subordinates. A manager at Nordstrom is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Nordstrom employees shared they generally receive helpful feedback never or once a quarter, while 45% of Nordstrom employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.
Are you typically recognized for the impact and accomplishments you make for your current company?
How often do you get valuable feedback on how to improve at work?
Competitors KPIs & OKRs
KPIs & OKRs at Similar Sized Companies in Seattle
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