Norfolk Southern Corporation – Awful! Management is put in place by how well they say yes instead of how well they know what they are doing. They are promoted by being incapable of saying what needs to be said and rising to the occasion. They have absolutely no respect for their people. Management has no railroad experience. | Comparably

Norfolk Southern Corporation – Awful! Management is put in place by how well they say yes instead of how well they know what they are doing. They are promoted by being incapable of saying what needs to be said and rising to the occasion. They have absolutely no respect for their people. Management has no railroad experience.

Norfolk Southern Corp is one of the nation's premier transportation companies. NS is a Fortune 300 and a 2017 Forbes America's Best Employers Top 100 Company. read more
EMPLOYEE
PARTICIPANTS
466
TOTAL
RATINGS
6810
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Awful! Management is put in place by how well they say yes instead of how well they know what they are doing. They are promoted by being incapable of saying what needs to be said and rising to the occasion. They have absolutely no respect for their people. Management has no railroad experience.

What would you improve about your company's interview process?

Outsource HR - the internal HR department is awful. They don't care about anyone or anything. The pay is constantly messed up and no one cares. It takes weeks to get anything done or corrected.

What does the leadership team need to get better at?

Knowing the jobs they supervise, respecting their people, showing care and compassion, learning from others, and not having the typical I'm a leader so I know the best way to do everything attitude. Good leaders surround themselves with people that are smarter than they are, and they listen.

What are some of the best things about your team?

A large majority come to do their job to the best of their abilities, or at least to the best of how they were trained. Most don't have railroad backgrounds like I do. Management does not train people properly, and that is because management doesn't know the job either. Federal rule violations daily

Why do you feel undervalued and what would make you feel better about your compensation?

We are the lowest paid class I railroad in the country and the 2nd worst to work for as rated in 2021 by Best Places to Work. UP, NS, and CSX (all class I railroads) make up 3 of the 5 worst companies to work for. Management says disgruntled employees caused that. Alternatively maybe its really true

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