
Better communication with customers and employees
Becoming officials themselves and drive the company in a good direction
Told their attendance policy is 365 24/7 treated like a light switch they do not pay local businesses when used afraid of retaliation for nonpayment or blocking crossings
Taking care of the employees and listening to them about moving freight for the customers because they are our CEO s that just want their product. They is no drive to get new customers past eight years had over 16 new Trainmasters