Norfolk Southern Corporation – Listening to their customers and employees | Comparably

Norfolk Southern Corporation – Listening to their customers and employees

Norfolk Southern Corp is one of the nation's premier transportation companies. NS is a Fortune 300 and a 2017 Forbes America's Best Employers Top 100 Company. read more
EMPLOYEE
PARTICIPANTS
466
TOTAL
RATINGS
6810
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Listening to their customers and employees

What's going wrong and how can it be improved?

Better communication with customers and employees

What do your coworkers need to improve and how could you work together better?

Becoming officials themselves and drive the company in a good direction

Why do you feel undervalued and what would make you feel better about your compensation?

Told their attendance policy is 365 24/7 treated like a light switch they do not pay local businesses when used afraid of retaliation for nonpayment or blocking crossings

What does the leadership team need to get better at?

Taking care of the employees and listening to them about moving freight for the customers because they are our CEO s that just want their product. They is no drive to get new customers past eight years had over 16 new Trainmasters

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