C
66/100
O'Reilly Auto Parts Claimed Company
O’Reilly Automotive, Inc. is a specialty retailer of automotive aftermarket parts, tools, supplies, equipment and accessories. read more
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O'Reilly Auto Parts Outlook Employee Reviews
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Positive
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What makes you most happy at work?
when its time to go home
Posted 21 days ago
Helping people, no one wants to come into a parts store to spend money out of the blue. I like to make them happy on the way out.
The laughter. The caring nature of my co workers. Majority of customers are pleasant.
when customers are pleased ,
Knowing that I am with family and providing great customers always return and hopefully some day be higher in the company
Review from Sales Dept
Getting to help customers get the parts they need to get their vehicles running as well as the opportunity to meet a lot of knowledgeable people
Being a part of the customer experience results
Getting people the right stuff and sharing a little knowledge about things.
It was Being part of a team who helps customers and supports one another
Helping mechanics get the right parts in a fast and friendly manor.
Solving a problem and keeping the store clean , bathrooms stocked
Working with good people. Unfortuantely i didnt get much of that at oreiley auto parts. Otherwise I'd still be there.
Review from Sales Dept
The work atmosphere, it's positive and productive and fun
Knowing that I've satisfied my customer
Interacting with customers and helping them solve their problems. Knowing that I am exceeding their expectations.
Being sucessful in my role, having opportunity for advancement.
Being able to help many people
Helping my customers..making them smile
Customer service and good team relation
Giving my customers the best experience possible, I absolutely refuse to give them nothing but the best experience possible, anything less is unacceptable.
What's going wrong and how can it be improved?
Parts are wrong or the system give the wrong part number.
I need a transfer and I would like to be transferred please.
lack of motivation being told you are not worth a pay raise , makes you feel worthless. only sales count remember
Review from Sales Dept
Drug testing should be at the top of your list of things to do
Turnover is caused by greed of managers because of bonus programs for managers.
Poor customer treatment and employee treatment. It can be improved by getting rid of the weak links that dont treat the customers well.
Review from Sales Dept
Better management, better pay, better benefits.
Prices and quality of some of the products.
There is too much work and not enough team members to complete the job. We are all tired of the overtime the past two years. There is so much wrong here but it boils done to lack of training.
Let employees rate how the store managers skills are.
We are worked to the bone. Everyone is leaving
Review from Operations Dept
My manager is yelling at me infront of others
Review from Sales Dept
The company doesn't treat their employees very well.
Review from Sales Dept
Everything is wrong with this company the pay is cheap and they expect you to work for 3 their pay is not competitive at all not enough staff and management is abysmal
Review from Sales Dept
We need even work load and better pay.
Review from Sales Dept
Get rid of the manager.. he's no good for the company
Kids at the counter !
To start with up your minimum pay based on the cost of living per state. Offer additional paid training for store leadership personnel in communication and listening skills. Offer more than 10 min breaks to delivery drivers because most of the time we don't even get them.
Pay a better salary to keep employees from going to autozone
Better district manager that will take care of harassers.
What do you like best about your company?
Coworkers and positive and friendly attitude.
Review from Sales Dept
my store. outside of that, it's a terrible place. But I am eternally grateful for the friends I have made at my store.
Review from Sales Dept
excellent benefits, 401k, stock options and room for growth.
The way workers are treated.
Review from Sales Dept
The team and culture. Promote from witin.
What would you most like to see improved at your company?
Updated systems, POS' and security for the vehicles
Review from Sales Dept
all upper management. From the district managers up.
Review from Sales Dept
communication and more upper management presence at front line.
Schedule and the hiring of adequate amount of people to do the work.
Review from Sales Dept
Pay is way off
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