O'Reilly Auto Parts Employee Reviews
Out of 1051 O'Reilly Auto Parts employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping O'Reilly Auto Parts improve their work culture. The Product team, with 88% positive reviews, reports the best experience at O'Reilly Auto Parts compared to all other departments at the company. The Sales team offered the most constructive feedback, with 39% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They are good honest caring people
Friendliness to come work daily
Dm level is a 1 as far as the store level is concerned
It's a joke plain and simple
He is honest and respects us.
What does the leadership team need to get better at?
Transition of incoming to outgoing store manager
COMMUNICATION!!! Meeting and introducing "grunt" workers. Better understanding the solid workers like myself and many others are the only reason that they have ability to line there pockets and receive FAT bonuses.
Communication, value subordinate safety over potential sales.
Review from Sales Dept
Communication, open mindedness, accountability, reliability
We need a New distric manager
What is the best part about your compensation package?
Parts discounts. Incentive pay based off sales. Plus fast track training hours we are paid for.
pay rate is good for work expected.
Keep my family happy and always be recognized for my efforts which some months could be better than others but I always push higher and treat every customer like family not just any stranger
Review from Sales Dept
Having health insurance that is good. And the 401K
Not able to really get the most from benefits yet have to be there a year before you get the really discount
Why do you feel undervalued and what would make you feel better about your compensation?
Better medical insurance. Plain and simple, have never paid as much to be paying so much more additional funds even after the deductibles
Pays less than other retail in the area, always short on people due to high turnover
At my current store 100%
Zero backing if the customer returns a part for being wrong when they gave wrong information.
Review from Sales Dept
I'm a store manager and I feel for the work I'm doing and how I turned my store around I should be receiving a base pay of 50k or more
What are some of the best things about your team?
We all look out for one another. We take care of each other, help each other out. We are a strong team
Very willing to help you learn and develop
Hard works, great people skills
It was the Willingness to do whatever it takes to get job done - that’s go
Everyone seems like they help and listen to each other.
What do your coworkers need to improve and how could you work together better?
If people had a living wage people would pull together more
Store meetings and updates on the operation
needs better management.in house. fdr
Show up when scheduled would be great
Team work at oreillys there is no team unless ur mangemant and they hire any one even with 0 knowledge of automtive parts
Review from Sales Dept
What is most positive about the culture and environment at your company?
The team members care about each other. We take pride in keeping the store safe for customers. We all are there for each other and that's my favorite part of my team.
Everyone works together and treats everyone with respect
The team members and customers
The people I work with
The coworkers are the only good thing about this store.
Review from Sales Dept
What needs to change to make the company culture better?
Displanary actions against employees who fail to respect the rules
Need to reach managment how they are supost to treet there wmployees
more good employees run off because of bad management.
A better manager, or transfer me like I ask
everyone is quitting due to no cost of living raises, the greed of the company being open on holidays that other companies are closed.
Review from Sales Dept
What did you like most about the interview process?
My district manager actually conducted my interview. It was very smooth. I have previous automotive experience so the interview focused on what I did and what I can do. He made me feel very comfortable and very enthusiastic about working with O'Reilly
in person with manager at a none rush feeling
I was been welcome into a new family great team everyone very friendly and te respectful and manager very kind and hard working man and always helping each of us
Review from Sales Dept
The district manager was super down to earth and willing to take a chance on me as well offer a lot of options and flexibility
Easy laid back able to be myself
Review from Sales Dept
What would you improve about your company's interview process?
anyone can sell parts. don't need knowledge that's for sure
Review from Sales Dept
Drug testing could improve your employees
Hire people that actually want to work not just hire people because youre understaffed.
That the store manager be more engaged in the process. Ask the proper questions, and give better responses to the person being interviewed.
Review from Sales Dept
They don’t really interview you. They hire you if you pass the drug and background tes
What makes you most happy at work?
Helping people, no one wants to come into a parts store to spend money out of the blue. I like to make them happy on the way out.
Posted 18 days ago
The laughter. The caring nature of my co workers. Majority of customers are pleasant.
when customers are pleased ,
Knowing that I am with family and providing great customers always return and hopefully some day be higher in the company
Review from Sales Dept
Getting to help customers get the parts they need to get their vehicles running as well as the opportunity to meet a lot of knowledgeable people
What's going wrong and how can it be improved?
Parts are wrong or the system give the wrong part number.
I need a transfer and I would like to be transferred please.
lack of motivation being told you are not worth a pay raise , makes you feel worthless. only sales count remember
Review from Sales Dept
Drug testing should be at the top of your list of things to do
Turnover is caused by greed of managers because of bonus programs for managers.
What do you like best about your company?
Coworkers and positive and friendly attitude.
Review from Sales Dept
my store. outside of that, it's a terrible place. But I am eternally grateful for the friends I have made at my store.
Review from Sales Dept
excellent benefits, 401k, stock options and room for growth.
The way workers are treated.
Review from Sales Dept
The team and culture. Promote from witin.
What would you most like to see improved at your company?
Updated systems, POS' and security for the vehicles
Review from Sales Dept
all upper management. From the district managers up.
Review from Sales Dept
communication and more upper management presence at front line.
Schedule and the hiring of adequate amount of people to do the work.
Review from Sales Dept
Pay is way off