O'Reilly Auto Parts Employee Reviews
Out of 1059 O'Reilly Auto Parts employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping O'Reilly Auto Parts improve their work culture. The Product team, with 88% positive reviews, reports the best experience at O'Reilly Auto Parts compared to all other departments at the company. The Sales team offered the most constructive feedback, with 39% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
What leadership team, I have never seen anyone remotely demonstrate leadership .
Transition of incoming to outgoing store manager
COMMUNICATION!!! Meeting and introducing "grunt" workers. Better understanding the solid workers like myself and many others are the only reason that they have ability to line there pockets and receive FAT bonuses.
Communication, value subordinate safety over potential sales.
Review from Sales Dept
Communication, open mindedness, accountability, reliability
Why do you feel undervalued and what would make you feel better about your compensation?
yes, way undervalued, be much better if they based pay on real world prices. not the board room fantasies of the wealthy top executives who make millions.
Posted a month ago
Better medical insurance. Plain and simple, have never paid as much to be paying so much more additional funds even after the deductibles
Pays less than other retail in the area, always short on people due to high turnover
At my current store 100%
Zero backing if the customer returns a part for being wrong when they gave wrong information.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
If people had a living wage people would pull together more
Store meetings and updates on the operation
needs better management.in house. fdr
Show up when scheduled would be great
Team work at oreillys there is no team unless ur mangemant and they hire any one even with 0 knowledge of automtive parts
Review from Sales Dept
What needs to change to make the company culture better?
Displanary actions against employees who fail to respect the rules
Need to reach managment how they are supost to treet there wmployees
more good employees run off because of bad management.
A better manager, or transfer me like I ask
everyone is quitting due to no cost of living raises, the greed of the company being open on holidays that other companies are closed.
Review from Sales Dept
What would you improve about your company's interview process?
anyone can sell parts. don't need knowledge that's for sure
Review from Sales Dept
Drug testing could improve your employees
Hire people that actually want to work not just hire people because youre understaffed.
That the store manager be more engaged in the process. Ask the proper questions, and give better responses to the person being interviewed.
Review from Sales Dept
They don’t really interview you. They hire you if you pass the drug and background tes
What's going wrong and how can it be improved?
Parts are wrong or the system give the wrong part number.
I need a transfer and I would like to be transferred please.
lack of motivation being told you are not worth a pay raise , makes you feel worthless. only sales count remember
Review from Sales Dept
Drug testing should be at the top of your list of things to do
Turnover is caused by greed of managers because of bonus programs for managers.
What would you most like to see improved at your company?
Updated systems, POS' and security for the vehicles
Review from Sales Dept
all upper management. From the district managers up.
Review from Sales Dept
communication and more upper management presence at front line.
Schedule and the hiring of adequate amount of people to do the work.
Review from Sales Dept
Pay is way off