-39
eNPS Score
Q&A With Office Depot Employees
Office Depot OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, sexual identity or expression, or any other characteristic protected by law.
How employees describe working at Office Depot
Compensation was less than what I requested when hired. Expected to juggle and be proficient in many different granular tasks. Have to meet wildly inflated rewards and sales goals in order to receive higher wages and be promoted.
They offered me more money than I asked for.
Customer service, policy, ethics and all around service. They make up their policy by location and nothing is in concrete with the company. Each location closes earlier than other stores
A lot of responsibilities for not a lot of money.
It was awful. Managers were awful. I quit because if the way a manager treated me as well as costumers.
Review from Sales Dept
What it's like to work at Office Depot
- Office Depot employees generally work 8.4 hrs a day
- Employees at Office Depot report the work pace is comfortably fast
- On a typical day, employees at Office Depot have 0 meetings
- 79% of Office Depot employees look forward to interacting with their team every day
- Office Depot employees most often take 15-20 paid vacation and sick days each year
- 44% of Office Depot employees report they are happy with their work life balance
- Office Depot employees never get valuable feedback on how to improve at work
- 56% of Office Depot employees call their work environment positive
Q&A With Office Depot Employees
IDX: 25 TOT: 97
What's one thing you wish you'd known before joining Office Depot?
I wish I'd known that pay raises are so low.
How phony and condescending upper management is toward the front line store level employees
Promotions are hard to come by
How much diversity is there among employees at Office Depot?
Fairly diverse, doesn't matter if you have a disability or not.
All races, creeds, and religious backgrounds.
younger associates do not care, seasoned associates try to work harder with no compassation
What part of Office Depot's business is growing fastest? What part is having difficulties?
I think the whole company is doomed
Copy and Print is growing Tech sales
Print center traffic has increased tremendously !
How's the work pace at Office Depot?
depends on the day
Sometimes we are quite busy At the store and lines can get rather long. We try to keep up as best we can with the registers we have. Then there are some times we don’t have many customers in the store and st that time we try to catch up on cleaning and filling and go backs!
Constant, must be able to multi task
How does Office Depot make decisions around promotions?
in store, but if hired from with out they make ALOT more than I do after being there almost 11 yrs
The management team makes those decisions
Who likes you, who you know or how little can they get you to work for.
What needs to change to make the company culture better at Office Depot?
better attitudes and willing to be a teammate instead of all being their own leaders.
It's all gone downhill. Not much to change it except to make wrongs right - too late now.
the way goals are treated is unfair given the lack to proper tools, half finished software, slow internet, and a poor rewards program
How long’s the hiring process?
once you pass the online assessment test you will be called for an interview. if you are offered a position, you will need to pass a background check. that usually takes about 1 week.
Not very - typically a few days
short, depending on position
What perk or benefit should Office Depot have?
Give commission on anything that is a service that needs to be sold, you’ll see employees motivated, try giving them a chance to make a decent check if they put in the hard work. It will change the selling attitude create competition within the team and it’s gonna be enjoyable for the employees because they are growing and making some extra cash.
If the store will be open on holidays, pay time and a half for those who have to work.
Higher pay
What should I wear for an interview at Office Depot?
Like all interviews, dress appropriately to make a good first impression.
Business Casual
Business casual, dress shirt,slacks. No tie
What interview questions does Office Depot ask?
Mostly technical questions, because they sell tech services. Fairly easy job interview.
how certain situations are handled is a good one
Typical experience and availability
What's the office vibe like at Office Depot?
the office is the place to vent
For the most part we are all good friends
Stressful and unappreciated. It’s all about corporate sustenance and take care of the customer. Little regard for the “Face of the Company”
How common is it to switch departments or teams at Office Depot?
as the customer service manager I run from any roll thats needed to help the store run
I’ve been a cashier for most of my time here but I do know printers and cell phone accessories and most of the office supplies I do know the self serve copiers too
Very common for some
How rewarding is your job at Office Depot?
not very
I love my job and my customers— I have many customers I’ve been serving for many many years now
Other than the insurance benefits that are much needed and the few and far between opportunities to make a positive difference in Peoples lives. Customers and coworkers alike.
How do you feel about going to work at Office Depot everyday?
some days ok, rest I do not even want to go
I always like going to work and even go in when someone’s called off! I would like more hours so when I’m called I go In willingly
I used to look forward to it and now it’s just a thankless grind.
How secure do you feel at your job at Office Depot?
about even both ways
I feel I know my job and do it quite well and serve my customers to their satisfaction! I can answer their questions and get them through their shopping as fast as possible yet keeping them satisfied. I also try to keep my area clean and neat at all times and do whatever ptojects may be asked of me. As far as job security the scheduling manager keeps cutting my hours and I’m downto about 9 or 10 hours per week and more associates are being hired. The scheduling manager has scheduled a lot of people out of hours and I myself was not scheduled for any hours for about three weeks in a row. When I inquired why I was not scheduled the store manager found a few hours for me to work those weeks, and I’m not the only one that has happened to — it’s as if the scheduling scheduling manager has a problem with you — you don’t get any hours!
I do not feel secure at all. There is very little upper management support regarding career development. Very Political.
What's the best part of your job at Office Depot?
Some of the people I work with
I love my customers and like being able to help them out and find what they are looking for or finding them great deals
Having the customer say that they only want to patronize our store due to the knowledge and great customer service they got at our store. Winning!!!!
Are people there smart?
Depends on how you define smart. The answer is a literal yes but the way we are regarded at the store level is far from appreciative or recognized.
Short answer, no. If employees have been there long enough, then things are better, but the new people just flat out don't care. It comes down to; "You get what you pay for." The company pays crap and gets crap. That's why so many of us who've been here for years are moving on. We're tired of going behind the new people who don't care and redoing everything they've done wrong.
Some smart people are remaining but many have left. There are a lot of not so smart people left who are making driving the company into the ground faster.
What is the dress code at Office Depot?
Red company shirts, black or denim pants, black shoes.
Jean's and a red Office Depot polo
Does Office Depot drug test or do a background check?
No drug test.
They do not drug test unless you get hurt on the job. They do a federal background check along with running your name through the Sex Offender registry
How often do promotions happen at Office Depot?
Seldom
Weekly
What are the most important soft skills I need to be successful at Office Depot?
Be outgoing and friendly
People skills
How does Office Depot handle HR issues?
I haven't figured that out yet. It's nearly impossible to talk to a live person in HR.
Pass the buck
What kind of interview questions do they ask when hiring someone in the Sales department at Office Depot?
I have no idea! I was hired 20 years ago.
what is your previous experience
How would you compare interviewing at Office Depot to other places you've interviewed?
Too much chatter and not enough getting down to the nitty gritty.
Unconventional
Who did you meet with during your interview? And how long did it take to hear back from Office Depot?
Store manager and he hired me on the spot.
Two store managers. I pushed the issue and it took a week or so.
Curious about what work's like at Office Depot?
Anonymously Ask Office Depot Employees Any Question
Should I work at Office Depot?
23% of Office Depot employees would encourage their friends to become coworkers, whereas 15% are neutral and 62% would not recommend working at Office Depot to their friends.
| 23% | Promoters |
|---|---|
| 15% | Passive |
| 62% | Detractors |
