-40
eNPS Score
Q&A With Staples Employees
We’re all about helping our customers turn every idea into a success. So we’re always looking for world-class talent like you. With innovative ideas. Open minds. And the kindness that makes our team a family.
How employees describe working at Staples
The printing department in all locations of port saint lucie and ft pierce need alot of attention. Worst experiences of any stores i have bever been to. Total garbage.
I had a good experience however, sometimes, goals are not SMART (i.e., rewards per customer, # of electronics warranties sold, turnaround time). I had a great time while working at the copy and print center.
Staffing turn over is to frequent. The manager has no basic common sense of math.
Review from Operations Dept
New manager whose learning and making drastic changes and the moral is in the gutter
I was a part-time worker, so I was not eligible for any sort of compensation or benefits, so asking me about this kind of question is not necessary.
What it's like to work at Staples
- Staples employees generally work 8.7 hrs a day
- Employees at Staples report the work pace is extremely fast
- On a typical day, employees at Staples have 0 meetings
- 73% of Staples employees look forward to interacting with their team every day
- Staples employees most often take 0-10 paid vacation and sick days each year
- 57% of Staples employees report they are happy with their work life balance
- Staples employees never get valuable feedback on how to improve at work
- 52% of Staples employees call their work environment positive
Q&A With Staples Employees
IDX: 0 TOT: 94
What benefits does Staples provide?
Top Employee Response
Basic health care self paid but not accepted in most places
salary, overtime, lunch break
a contractual discounted price on printing
How's the work life balance at Staples?
Top Employee Response
Their is no work life balance working at staples unless you get a good GM and their are very few of those
There is Zero work life balance, Staples demands that you commit all of your life to the company for very little pay. and they craft schedules just enough to keep you for working overtime.
in business to business, you are not required to stay late and have a set schedule. it makes your work life balance pretty even
What's the company culture like at Staples?
Top Employee Response
It used to be great about 3 years ago. However now there's barely enough employees per department. If you have to call out for any reason, good luck finding coverage. You only have 1 person that would be available to work. The managers only job seems to be covering their own ass, and the customer almost certainly comes last.
Culture in staples is old style. You massage your boss no matter who is right or wrong
Very shady
How does Staples handle HR issues?
tactfully to save company first.
through an external hr department that isnt very good
Not good at all
How secure do you feel at your job at Staples?
not so much, they are closing stores
With the company being acquired in 2017, there have been layoffs for sure, but only in underperforming divisions. A hard look is being taken at each division and changes being made really are to improve our competitive edge and profitability.
Considering they have made cuts multiple times a year for the last several years - not so secure
How much and how often do raises happen at Staples?
yearly few cents
Anually but you're locked into a max 5% raise annually, so negotiate your up front salary well!
Yearly and they have been awful
What part of Staples's business is growing fastest? What part is having difficulties?
none is growing fast for this company.
Right now, Technology Solutions is growing the fastest in the commercial space. Traditional office supplies is shrinking along with the overall market.
B2B growing Retail struggling
How long do the interviews usually take at Staples?
2 weeks
15-20 mins
What is the onboarding process like at Staples and how long does it last?
2 weeks
Easy online on-boarding training for first 2 weeks
What is the PTO policy at Staples?
2 weeks
According to your employment length.
Who did you meet with during your interview? And how long did it take to hear back from Staples?
Recruiter and manager
manager and 2 days
What kinds of community outreach does Staples participate in?
None
Black lives matter
What is the daily attire at Staples?
casual
casual
What are the differences between maternity and paternity leave at Staples?
rule by city and state law
there is no leave available they just work you to the bone
What's the internship program like at Staples?
they don't have internship program
usually only internal. this allows employees to spend time learning the job they may want to move in to
How innovative is Staples?
Mostly follow other's innovation. Staples however have store brand items for sell.
Staples is always coming up with new ideas and new ways to help customers. of course, as an employee in the business to business side, we keep up with competitors
How often do promotions happen at Staples?
very often, but for print and marketing there is very little benefit involved if you do not print for a business
after you have been there for the required amount of time for the department you are applying to, it depends in where you want to go with the the company, education, and experience. there isn't an exact time frame
What are the most important soft skills I need to be successful at Staples?
obey managers to get hourly work
great time management, work ethic, willingness to help, problem solving, and teamwork
What perk or benefit should Staples have?
wage and clock out
better health insurance
What is the best advice you could give someone during their first month at Staples?
leave asap
don't be afraid to ask questions! there is help available in many forms and not asking if you don't know or can't find it only makes it harder for you. also, don't get discouraged if you make a mistake, we have all made them!
What was the most difficult question that was asked during your interview at Staples?
Ask you to sell something to them
What i did wrong and how did I fix it.
How does Staples make decisions around promotions?
closely guarded secret
Decisions are a combination of consistent past performance, leadership aptitude, and making sure you have positive exposure to executive leadership.
How's the vacation policy at Staples?
vacation are enforced to save company money
Starts at two weeks paid, and you get another week of vacation every 5 years.
What's the Sales team like at Staples?
Laid back, formal and routine.
Everyone is passionate about customer improvement which is great!
How's the leadership on the Sales team at Staples?
terribly self centered
Leadership across sales teams is fairly good. You won't find many leaders here who don't have the best interests of their employees top of mind.
Curious about what work's like at Staples?
Anonymously Ask Staples Employees Any Question
Should I work at Staples?
21% of Staples employees would encourage their friends to become coworkers, whereas 18% are neutral and 61% would not recommend working at Staples to their friends.
| 21% | Promoters |
|---|---|
| 18% | Passive |
| 61% | Detractors |
