Staples Competitors | Comparably
Staples Claimed Company
By expanding our product assortment and making shopping and saving easier than ever, we’re helping customers make more happen every day. And it’s our mission to make more happen for associates, local communities and even the planet — through programs, policies and the values we live by. read more
EMPLOYEE
PARTICIPANTS
1000
TOTAL
RATINGS
10264
HR or Marketing? Claim Your Free Employer Account

Staples Competitors

Staples competitors include Microsoft, Amazon, Target, Walmart and Office Depot. Staples ranks 5th in CEO Score on Comparably vs its competitors. See below how Staples compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
5th
eNPS Rank
6th
Gender Rank
6th
Diversity Rank
5th
Product Quality
5th
NPS Rank
5th
Pricing Rank
5th
Customer Service
5th

See Staples Culture vs Competitors:

Staples Competitors
RankCompanyScore
1Microsoft76
2Amazon73
3Target67
4Walmart62
5Office Depot56
6Staples55

Staples Competitors at a Glance

Product Quality Score Comparison

Staples Ranks 5th in Product Quality Score

482 Customers rate Staples' Product Quality Score a 3/5, which ranks it 5th against its competitors, below Walmart.

  1. 1st
    Amazon
    4.2 / 5
  2. 2nd
    Microsoft
    4.1 / 5
  3. 3rd
    Target
    4.1 / 5
  4. 4th
    Walmart
    3.5 / 5
  5. 5th
    Staples
    3 / 5
  6. 6th
    Office Depot
    2.3 / 5
Product Quality Score Comparison
RankCompany Score
1Amazon85
2Microsoft82
3Target82
4Walmart70
5Staples60
6Office Depot47
NPS Comparison

Staples Ranks 5th in Net Promoter Score

590 Customers rate Staples' Net Promoter Score a -22, which ranks it 5th against its competitors, below Walmart. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Staples to a friend?”.

  1. 1st
    Amazon
    49
  2. 2nd
    Microsoft
    36
  3. 3rd
    Target
    36
  4. 4th
    Walmart
    7
  5. 5th
    Staples
    -22
  6. 6th
    Office Depot
    -40
NPS Comparison
RankCompany Score
1Amazon49
2Microsoft36
3Target36
4Walmart7
5Staples-22
6Office Depot-40
Pricing Score Comparison

Staples Ranks 5th in Pricing Score

435 Customers rate Staples' Pricing Score a 2.9/5, which ranks it 5th against its competitors, below Walmart.

  1. 1st
    Amazon
    4.1 / 5
  2. 2nd
    Microsoft
    3.9 / 5
  3. 3rd
    Target
    3.8 / 5
  4. 4th
    Walmart
    3.5 / 5
  5. 5th
    Staples
    2.9 / 5
  6. 6th
    Office Depot
    2.3 / 5
Pricing Score Comparison
RankCompany Score
1Amazon82
2Microsoft79
3Target77
4Walmart70
5Staples59
6Office Depot46
Customer Service Comparison

Staples Ranks 5th in Customer Service

410 Customers rate Staples' Customer Service a 2.7/5, which ranks it 5th against its competitors, below Walmart.

  1. 1st
    Amazon
    4.2 / 5
  2. 2nd
    Microsoft
    4 / 5
  3. 3rd
    Target
    4 / 5
  4. 4th
    Walmart
    3.3 / 5
  5. 5th
    Staples
    2.7 / 5
  6. 6th
    Office Depot
    2 / 5
Customer Service Comparison
RankCompany Score
1Amazon84
2Microsoft80
3Target80
4Walmart67
5Staples55
6Office Depot41
Overall Culture Score Comparison

Staples Ranks 6th in Overall Culture Score

1000 Employees rate Staples' Overall Culture a 55/100, which ranks it 6th against its competitors, below Office Depot. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Microsoft
    76 / 100
  2. 2nd
    Amazon
    73 / 100
  3. 3rd
    Target
    67 / 100
  4. 4th
    Walmart
    62 / 100
  5. 5th
    Office Depot
    56 / 100
  6. 6th
    Staples
    55 / 100
Overall Culture Score Comparison
RankCompany Score
1Microsoft76
2Amazon73
3Target67
4Walmart62
5Office Depot56
6Staples55
eNPS Comparison

Staples Ranks 6th in Employee Net Promoter Score

825 Employees rate Staples' Employee Net Promoter Score a -40, which ranks it 6th against its competitors, below Office Depot. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Staples to a friend?”.

  1. 1st
    Microsoft
    33
  2. 2nd
    Amazon
    12
  3. 3rd
    Target
    -9
  4. 4th
    Walmart
    -23
  5. 5th
    Office Depot
    -39
  6. 6th
    Staples
    -40
eNPS Comparison
RankCompany eNPS
1Microsoft33
2Amazon12
3Target-9
4Walmart-23
5Office Depot-39
6Staples-40
Gender Score Comparison

Staples Ranks 6th in Gender Score

142 Employees rate Staples' Gender Score a 57/100, which ranks it 6th against its competitors, below Office Depot. The Gender Score tracks how positively women rate their experience at Staples.

  1. 1st
    Microsoft
    76 / 100
  2. 2nd
    Amazon
    74 / 100
  3. 3rd
    Target
    70 / 100
  4. 4th
    Walmart
    65 / 100
  5. 5th
    Office Depot
    58 / 100
  6. 6th
    Staples
    57 / 100
Gender Score Comparison
RankCompany Score
1Microsoft76
2Amazon74
3Target70
4Walmart65
5Office Depot58
6Staples57
Diversity Score Comparison

Staples Ranks 5th in Diversity Score

116 Employees rate Staples' Diversity Score a 60/100, which ranks it 5th against its competitors, below Walmart. The Diversity Score tracks how positively diverse employees rate their experience at Staples.

  1. 1st
    Microsoft
    75 / 100
  2. 2nd
    Amazon
    73 / 100
  3. 3rd
    Target
    68 / 100
  4. 4th
    Walmart
    66 / 100
  5. 5th
    Staples
    60 / 100
  6. 6th
    Office Depot
    59 / 100
Diversity Score Comparison
RankCompany Score
1Microsoft75
2Amazon73
3Target68
4Walmart66
5Staples60
6Office Depot59
×
Rate your company