-40
eNPS Score
Q&A With Staples Employees
We’re all about helping our customers turn every idea into a success. So we’re always looking for world-class talent like you. With innovative ideas. Open minds. And the kindness that makes our team a family.
How employees describe working at Staples
The printing department in all locations of port saint lucie and ft pierce need alot of attention. Worst experiences of any stores i have bever been to. Total garbage.
I had a good experience however, sometimes, goals are not SMART (i.e., rewards per customer, # of electronics warranties sold, turnaround time). I had a great time while working at the copy and print center.
Staffing turn over is to frequent. The manager has no basic common sense of math.
Review from Operations Dept
New manager whose learning and making drastic changes and the moral is in the gutter
I was a part-time worker, so I was not eligible for any sort of compensation or benefits, so asking me about this kind of question is not necessary.
What it's like to work at Staples
- Staples employees generally work 8.7 hrs a day
- Employees at Staples report the work pace is extremely fast
- On a typical day, employees at Staples have 0 meetings
- 73% of Staples employees look forward to interacting with their team every day
- Staples employees most often take 0-10 paid vacation and sick days each year
- 57% of Staples employees report they are happy with their work life balance
- Staples employees never get valuable feedback on how to improve at work
- 52% of Staples employees call their work environment positive
Q&A With Staples Employees
IDX: 50 TOT: 94
What's one thing you wish you'd known before joining Staples?
it is not innovative company
What kind of people succeed at Staples?
not so bright people
How are layoffs handled in the Sales department at Staples?
not so good i guess
What are the team outings like at Staples?
does not exist
What Customer Support department questions did Staples ask during your job interview?
was so long ago I have no clue
What's the work from home policy like at Staples?
work from home ability depends on the department you work in. some offer part time and some offer full time. you pay for your own business phone and internet, company provides a company computer, monitors, keyboards, mouse, and other position necessary hardware.
What skills do you need to be successful in the Customer Support department at Staples?
listening skills, empathy, communication skills, ability to think outside the box, patience, time management, grammar, and a can do attitude. you will definitely need to be able talk with a smile
How are layoffs handled in the Customer Support department at Staples?
all layoffs have been discreet, with notice, and have been provided severance sackages and employees that have bee. laid off will get first call when new hiring is needed.
How are the career growth opportunities on the Customer Support team at Staples?
career growth is truly based on what you want out of your career. have an accounting degree, you can work in our accounts payable or receivable, want to work in sales, there are sales rep jobs etc.
What should I wear for an interview at Staples?
Business casual
How does Staples measure success and growth in the Sales department?
By metrics ink to paper, add on sales and more accounts
What Operations department questions did Staples ask during your job interview?
Could I lift 30 lbs? Was I ok working with or without people.
How flexible is your work schedule at Staples?
Very. Not sure how it is at other places bit we try to do our best to take care of each other and understand that life happens.
How helpful was your Operations team when you were first hired at Staples?
Very helpful. I wanted to help and they couldn't believe it. They started training me for other positions right from the start.
How challenged are you at Staples?
Medium
What's the vibe like in the Sales dept at Staples? How many hours are you working?
Working smart is encouraged. If you are meeting your metrics, you are working hard enough.
What unique perks and benefits does Staples provide?
None - not the company it once was
What's the pay like for IT roles at Staples?
They are over paying for some new talent because the reputation isn’t the best right now. The associates that have been there for a while are getting fed up with the lack of advancement and the newbies that are being brought in.
What's the vibe like in the IT dept at Staples? How many hours are you working?
Depends on the Mgr and team - 50-70
What's the IT team like at Staples?
Direction in constant state of change... “reorganization” seems to be a yearly task.
How's the leadership on the IT team at Staples?
The CIO just resigned. What does that tell you?
What are your coworkers at Staples like?
Some great people...some long timers that need to retire or find something they are passionate about.
What does the leadership team at Staples need to get better at?
Standing up for employees instead of stock holders
Why do you feel undervalued and what would make you feel better about your compensation at Staples?
Anything over minimum wage after 5 years of highly rated service would be nice.
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Should I work at Staples?
21% of Staples employees would encourage their friends to become coworkers, whereas 18% are neutral and 61% would not recommend working at Staples to their friends.
| 21% | Promoters |
|---|---|
| 18% | Passive |
| 61% | Detractors |
