Omnicare Employee Reviews
Out of 55 Omnicare employee reviews, 42% were positive. The remaining 58% were constructive reviews with the goal of helping Omnicare improve their work culture. The Customer Support team, with 50% positive reviews, reports the best experience at Omnicare compared to all other departments at the company. The Operations team offered the most constructive feedback, with 71% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
I don't. Leadership is not informed of actual day to day workings in the pharmacy. Decisions are made without taking the customer into consideration. More decisions are made without taking pharmacies into consideration. FAR tooo many off site workers who have no clue what we do.
Willingness to coach and help people develop skills
The present a positive attitude
Nothing really, They aren't the best at their jobs either.
What does the leadership team need to get better at?
Understand the changing market and be willing to change with it.
Be equal with every one and train other techs, be fair, justice is not served at Omnicare.
they really need to bring in new people with ideas on how to innovate, motivate and take pride
Open communication, provide customer service instead of trying to do everything by email or text, appreciate your staff, loyalty is earned and goes both ways - practice it
Review from Operations Dept
Worst place ever in history to work
Review from Operations Dept
What is the best part about your compensation package?
It seems to be comparable to other companies of this size
Strictly the pay, management team is awful.
Review from Customer Support Dept
it's a paycheck that helps to pay the bills. The PTO is great though
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
This company is more worried about its stock holders then its employee and customers.
we own one of the biggest insurers and are a pharmacy, our benefits are horribly expensive and overly complex
Management won't Listen to employees
Review from Operations Dept
Your salary is based on whether your favored by leaders or not. It does not go by your work.
Review from Customer Support Dept
What are some of the best things about your team?
People really care about the residents.
We all have each other's back. Everyone pitches in to cover when someone is out or to carry the workload.
We try to be supportive of each other. Aside from the rampant favoritism that exists on certain shifts with the clique of backend techs, everyone does try to be helpful and positive.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Too much gossip at all times.
we are left with only people who are too lazy to find other employment or those who are not bothered by management for doing sub par work
Fire all senior leaders and start over
Review from Operations Dept
They need to actually work.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Technology and the insight to build better
almost everyone works remotely, so no exposure to in office drama
Most have a sincere desire to do their best and make our workplace a better environment for all. Also, we try hard to build good relationships with our customers.
Review from Operations Dept
There is nothing that is positive
Review from Operations Dept
What needs to change to make the company culture better?
Corporate needs to take care of its employees.
Client focussed rather than profit driven
Review from Operations Dept
To treat everyone fairly and no favortsim
What did you like most about the interview process?
At the time management seemed positive.
encouragement and positive attitude of interviewer
Review from Customer Support Dept
Covered a wide variety of topics
Not behaviorally based at all
What would you improve about your company's interview process?
Omnicare pharmacy, interview neutral answers.
speed up the process, on average it takes over a month to get people in the door from when they start the process
Be professional, stop asking awkward questions (I was asked if I had kids - I said mine were grown and she said good), stop ganging up on people and give them a chance to relax and express themselves.
Review from Operations Dept
If you're breathing they hire
Review from Operations Dept
What makes you most happy at work?
To feel like im doing the most good for the most vunerable
My paycheck to support my family.
Review from Customer Support Dept
What's going wrong and how can it be improved?
More meetings with HR and upper management, without retaliation
High amount of disorganized processes
The pharmacy needs to be clean more often, they need to type patient information correctly with the right information of the medicines not the wrong one. They need to treat every one equal etc etc..
We need a management team that genuinely cares about our customers, patients and employees. Stop with the extreme favoritism and the deliberate exclusion of anyone who has a different idea or opinion than management.
Review from Operations Dept
Managers violated my ADA and FMLA numerous times
Review from Operations Dept
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What would you most like to see improved at your company?
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