OTIS Competitors | Comparably
OTIS Claimed Company
Otis Elevator Company is the world's largest manufacturer and maintainer of people-moving products including elevators, escalators and moving walkways read more
EMPLOYEE
PARTICIPANTS
333
TOTAL
RATINGS
2166
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OTIS Competitors

OTIS competitors include KONE, Schindler, Schindler Elevator Corporation and ThyssenKrupp. OTIS ranks 2nd in CEO Score on Comparably vs its competitors. See below how OTIS compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
3rd
Gender Rank
2nd
Diversity Rank
3rd
Product Quality
3rd
NPS Rank
3rd
Pricing Rank
2nd
Customer Service
3rd

OTIS Competitors at a Glance

Product Quality Score Comparison

OTIS Ranks 3rd in Product Quality Score

144 Customers rate OTIS' Product Quality Score a 3.3/5, which ranks it 3rd against its competitors, below KONE.

  1. 1st
    ThyssenKrupp
    3.7 / 5
  2. 2nd
    KONE
    3.4 / 5
  3. 3rd
    OTIS
    3.3 / 5
  4. 4th
    Schindler
    2.3 / 5
  5. 5th
    Schindler Elevator Corporation
    2 / 5
Product Quality Score Comparison
RankCompany Score
1ThyssenKrupp74
2KONE68
3OTIS67
4Schindler47
5Schindler Elevator Corporation40
NPS Comparison

OTIS Ranks 3rd in Net Promoter Score

179 Customers rate OTIS' Net Promoter Score a 6, which ranks it 3rd against its competitors, below ThyssenKrupp. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend OTIS to a friend?”.

  1. 1st
    KONE
    21
  2. 2nd
    ThyssenKrupp
    7
  3. 3rd
    OTIS
    6
  4. 4th
    Schindler
    -55
  5. 5th
    Schindler Elevator Corporation
    -57
NPS Comparison
RankCompany Score
1KONE21
2ThyssenKrupp7
3OTIS6
4Schindler-55
5Schindler Elevator Corporation-57
Pricing Score Comparison

OTIS Ranks 2nd in Pricing Score

134 Customers rate OTIS' Pricing Score a 3.3/5, which ranks it 2nd against its competitors, below ThyssenKrupp.

  1. 1st
    ThyssenKrupp
    3.6 / 5
  2. 2nd
    OTIS
    3.3 / 5
  3. 3rd
    KONE
    3.3 / 5
  4. 4th
    Schindler
    2.2 / 5
  5. 5th
    Schindler Elevator Corporation
    1.8 / 5
Pricing Score Comparison
RankCompany Score
1ThyssenKrupp72
2OTIS67
3KONE67
4Schindler44
5Schindler Elevator Corporation37
Customer Service Comparison

OTIS Ranks 3rd in Customer Service

120 Customers rate OTIS' Customer Service a 3.2/5, which ranks it 3rd against its competitors, below KONE.

  1. 1st
    ThyssenKrupp
    3.5 / 5
  2. 2nd
    KONE
    3.3 / 5
  3. 3rd
    OTIS
    3.2 / 5
  4. 4th
    Schindler
    2.1 / 5
  5. 5th
    Schindler Elevator Corporation
    1.7 / 5
Customer Service Comparison
RankCompany Score
1ThyssenKrupp70
2KONE67
3OTIS65
4Schindler43
5Schindler Elevator Corporation35
Overall Culture Score Comparison

OTIS Ranks 2nd in Overall Culture Score

333 Employees rate OTIS' Overall Culture a 72/100, which ranks it 2nd against its competitors, below KONE. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    KONE
    77 / 100
  2. 2nd
    OTIS
    72 / 100
  3. 3rd
    Schindler
    71 / 100
  4. 4th
    Schindler Elevator Corporation
    64 / 100
  5. 5th
    ThyssenKrupp
    62 / 100
Overall Culture Score Comparison
RankCompany Score
1KONE77
2OTIS72
3Schindler71
4Schindler Elevator Corporation64
5ThyssenKrupp62
eNPS Comparison

OTIS Ranks 3rd in Employee Net Promoter Score

251 Employees rate OTIS' Employee Net Promoter Score a 9, which ranks it 3rd against its competitors, below Schindler. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at OTIS to a friend?”.

  1. 1st
    KONE
    33
  2. 2nd
    Schindler
    23
  3. 3rd
    OTIS
    9
  4. 4th
    Schindler Elevator Corporation
    -3
  5. 5th
    ThyssenKrupp
    -15
eNPS Comparison
RankCompany eNPS
1KONE33
2Schindler23
3OTIS9
4Schindler Elevator Corporation-3
5ThyssenKrupp-15
Gender Score Comparison

OTIS Ranks 2nd in Gender Score

3 Employees rate OTIS' Gender Score a 68/100, which ranks it 2nd against its competitors, below KONE. The Gender Score tracks how positively women rate their experience at OTIS.

  1. 1st
    KONE
    72 / 100
  2. 2nd
    OTIS
    68 / 100
  3. 3rd
    ThyssenKrupp
    44 / 100
Gender Score Comparison
RankCompany Score
1KONE72
2OTIS68
3ThyssenKrupp44
Diversity Score Comparison

OTIS Ranks 3rd in Diversity Score

18 Employees rate OTIS' Diversity Score a 59/100, which ranks it 3rd against its competitors, below Schindler. The Diversity Score tracks how positively diverse employees rate their experience at OTIS.

  1. 1st
    KONE
    76 / 100
  2. 2nd
    Schindler
    60 / 100
  3. 3rd
    OTIS
    59 / 100
  4. 4th
    Schindler Elevator Corporation
    51 / 100
  5. 5th
    ThyssenKrupp
    48 / 100
Diversity Score Comparison
RankCompany Score
1KONE76
2Schindler60
3OTIS59
4Schindler Elevator Corporation51
5ThyssenKrupp48
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