Outback Steakhouse Employee Reviews
Out of 753 Outback Steakhouse employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping Outback Steakhouse improve their work culture. The Product team, with 74% positive reviews, reports the best experience at Outback Steakhouse compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 35% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
They need to learn to hold their upper management accountable for their lack of action on certain issues.
Being fair to all employees
They need to be fair to the employees.
Communication and respect for staff
Get off their phones abd stop ordering tajeout to ve drlivered to restaurant abd sitting down to eat for hours
Why do you feel undervalued and what would make you feel better about your compensation?
I get paid less than all the male employees. Im a key manager for about 8 years now. I know foh and boh but i get paid way less than the opening grill guy who does even know how to follow a recipe card.
they do not pay us fairly at all. I work harder then most of the people in my position but get paid less then all of them. im tired of being undervalued. im tired of putting in a ton of hours to not get paid anything.
My hourly pay as a server is not too bad. But hourly pay as Takeaway is not enough to make up for the lack of tips due to an excessive amount of third party orders. Many shifts we get extremely busy and the majority of our orders are third party, which we don't get a penny from.
Review from Product Dept
Better hourly wages for employees
They choose sides and favor one person
What do your coworkers need to improve and how could you work together better?
They need to understand we all work for the success of the business. When a directive is given it needs to be enforced by management instead of them hiding in the office.
Review from Operations Dept
Communication skills, practicing mindfulness- and especially patience.
No one does the check off list or fills out the sheets to.open or close bar
Communication and working together and working hard to meet a common goal.
Review from Customer Success Dept
get people who dont make everyone feel uncomfortable ehen theyre working. same with management
What needs to change to make the company culture better?
Equality in the workspace. Constructive feedback and consistency with all employees
stop yelling at everyone infront of people and to make people feel comfortable about coming to them.
Peoples attitude, peoples work enthusiasm, there work ethics
The amount of complaining, the amount of gossip, the amount of judgement towards the new staff and no effort to help, the anount of staff snapping at others and the level of disrespect
Review from Customer Support Dept
La igualdad y favoritismo y el trato de personal
What would you improve about your company's interview process?
Having a manager that understands how to hire employees
Posted 16 days ago
They don't care who they hire. It's a body.
Maybe, they could be jonest about hours worked
They need to ask more questions they just hire anybody
That's an management issue to follow
What's going wrong and how can it be improved?
Need better management!!! Get rid of these emplyees that just do not want to work
Posted 16 days ago
send manager Drew to people management schooling
Posted 22 days ago
More servers on day shotf.
Management needs to hold people accountable.
Review from Customer Success Dept
Get managers eho care abd arent friends with yhe area director
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