Panera Bread Employee Reviews
Out of 2214 Panera Bread employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping Panera Bread improve their work culture. The Admin team, with 71% positive reviews, reports the best experience at Panera Bread compared to all other departments at the company. The HR team offered the most constructive feedback, with 62% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Liked everyone except the people they flew to fix tge store
Managers are supportive understanding and friendly
They manage at least even though it's stressful unrewarding job
Some team mates do their best while they work at panera bread
They are very helpful when need be
What does the leadership team need to get better at?
Communication and treating people equally
Not being rude to all the customers and stuff
Treating the emplyees with appreciation and respect. Allowing employees to feel comfortable communicating their feelings. Not getting high on power
Understanding cafe life and what realistic expectations are
The management team needs to get a backbone and tell corporate the procedures they've implemented (negative labor, frozen bread/ pastries and gutting half the menu) are not yielding the results they want.
What is the best part about your compensation package?
I love the pay and the retirement plan.
long and short term disability benefits
The pay is good but will never recommend the job.
Dental is good dental insurance
It is super great to have
Why do you feel undervalued and what would make you feel better about your compensation?
I've been working here for already a little over a year and I never got a raise. I've been told I was going to get one instead of got one. They complain about me getting overtime even though they always call me in.
My 40 hour work weeks I was hired for they are now down to 44 hours Every two weeks I wasn't informed that I was being take down to part time when I was hired full-time I
Review from Customer Success Dept
I would have just liked to be fully trained and not left not knowing if what I was doing was correct. However they wanted to focus on training new management instead of making sure the managers they had were trained properly.
Needs to be better in all areas
To be treated fairly and compensated for the work I do.
What are some of the best things about your team?
They are very helpful and kind
friendly and hardworking team, but company doesnt hold onto good employees for long anymore
That we're able to communicate well
I'm here to talk about the discriminating management
very helpful and friendly, also super good with communication.
What do your coworkers need to improve and how could you work together better?
By having everyone do daily task, but different ones every day that way everybody's learning the quality of every station in Panera Bread not just one person stuck in one place we have a deployment chart, but they don't go by it, They pick and choose I feel other people should be learning
Review from Customer Success Dept
Everyone could all use some personal and professional development
Getting along, working together, professionalism
being considerate of one another
Review from Customer Support Dept
Be more friendly and open
What is most positive about the culture and environment at your company?
Nothing. I genuinely just liked being around the baking and learning how to make the food and drinks.
Review from Customer Success Dept
The few coworkers i trust
bright and helpful team members
That everyone get to know each other as a family work company
The only positive thing about me at work is me making it to work to even deal with the people
Review from Customer Success Dept
What needs to change to make the company culture better?
A shift in staff culture and people.
The general manager needs to stop being so disrespectful and also needs to fire people. There's this one person at my job that has gotten into a fight with every single person. She has also called customers racial swearers, and she is becoming now a team lead.
Being more accepting of the way people feel, not talking about employees behind their back and to their face, the drama between night crew and morning crew, overall the general manager
literally anything and everything you could think of
Review from HR Dept
Everyone needs to be treated the same not everyone having different rules.
What did you like most about the interview process?
The quickness and accuracy .
Was pretty simple and quick
That they gave me a chance
The lady who and she made me feel very comfortable
It was an easy and pace interview it wasn't much hard as i expected to be
What would you improve about your company's interview process?
New managers to give the interview, privacy during the interview, and new interview questions. Most of the questions I was asked were ridiculous to ask. No one knows where they will see themselves in 5 years.
Review from Customer Success Dept
Doing backgrounds checks, because sometimes the people theyll hire will make people uncomfortabel
Not hiring everyone who comes in for an interview
Well, they're hiring new people but cutting people's hours back so how about let's not do that how are you hiring new people but cutting hours does that make sense?
Review from Customer Success Dept
More competent people, more information gathered
What makes you most happy at work?
Nothing im working in a hostile environment
my regulars and food manager
When I'm about to leave
The food and learning how to prepare it.
Review from Customer Success Dept
seeing my coworkers and having the independence that the baker position provides.
What's going wrong and how can it be improved?
Employees arent happy and customers take notice
Not enough employees to timely meet customer needs
The attitude of the managers need to change
Quality of the food has gone down, while prices have risen too high.
The managers need new trainging or put managers that actully wanna work
Review from Sales Dept
What do you like best about your company?
The flexibility, the workers, tips
Review from Sales Dept
The environment is fun and spunky
What would you most like to see improved at your company?
The Communication between the workers would help a lot.
Review from Sales Dept
The base pay to newcomers