Papa John's International Outlook Employee Reviews | Comparably
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EMPLOYEE
PARTICIPANTS
348
TOTAL
RATINGS
3614
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Papa John's International Outlook Employee Reviews

What makes you most happy at work?

Almost nothing makes me happy anymore. I door dash an order and drivers want to cuss at me. I don't doordash an order and management is angry. I feel like we are the only store doing a full inventory count and nobody else is held accountable. I don't feel rewarded for doing a great job.

My coworkers, certainly not my awful district manager

Review from Sales Dept

The smiles on customers face.

Good pay good team good boss goodmansgement

Interacting with customers every day

Getting a big enough tip that I know I'll actually see some of it despite my low driving pay. Interaction with some of my coworkers.

When our team is operating on all cylinders it's always pleasant .

My direct co workers are the best part of my day.

Seeing my coworkers work well together at a fast pace

1 The people I worked with

Review from Operations Dept

Exciting to make a difference In world

When everyone shows up for there shift

Review from Product Dept

The people are what make it a good experience for me.

Review from Product Dept

Knowing that it is a stable company.

Review from Sales Dept

My shift manager and other drivers I work with

Review from Sales Dept

My coworkers are always on task and helpful

Review from Sales Dept

Seeing everyone together and trying their best just like me

Review from Marketing Dept

Getting to see my friends and co workers

Review from Customer Support Dept

I love our guests I like people

Review from Customer Support Dept

Being able to put smiles on peoples faces

Review from Operations Dept

What's going wrong and how can it be improved?

Poor customer service, times and product quality What's not going wrong?

Improvement I don't think is possible such a negative atmosphere.

They need to be sued and fined for daily breaking tipped wage earners laws and for forcing employees to claim tips not earned.

Review from Sales Dept

You can't get a promotion unless you sleep with people

Review from Customer Support Dept

Personal issues being brought to work and falsely accusation of harassment

Review from Operations Dept

get a better management team and train them to do their job

Review from Sales Dept

Fire and rehire the intire staff. Do drug tests. Monitor hiring

Review from Product Dept

Too much pressure from supervisors and execs to increase sales and drop labor.

Review from Admin Dept

They need to begin to prioritize the well-being of their employees as opposed to looking for ways to cut corners and save money at the expense of the safety of the drivers

Review from Product Dept

Again, sexism is a big issue but it's not an easy problem to solve.

Review from Sales Dept

we need payed more no one cares about their jobs because we make so little money

Review from Sales Dept

Entrenched thinking to the marketing.

Review from Marketing Dept

Better compensation for car repairs and gas

Review from Operations Dept

Treat employees a little better and have better training.

Review from Customer Support Dept

close the place down. customers hate it, employees hate it.

Review from Sales Dept

They should create more opportunities for employees to move up I knew people who worked there for years with no chance of moving up

Review from Operations Dept

Things could be improved if there was better leadership, room to grow, and more cooperatve mem bers

Review from Operations Dept

Overall, the company has lost it's sparkle. It's individuality. It's sustainable energy. It just exists. It can only be improved with a structural overhaul.

Review from Operations Dept

There's is so much bad treatment of the employees. They could improve it by listening to them on how they could improve things

Review from Sales Dept

Boss and coworkers dont do their job well. Better incentives would help improve that.

Review from Sales Dept

What do you like best about your company?

Clocking out & going home

Review from Customer Support Dept

That people are priority always

What would you most like to see improved at your company?

I would like to see an increase in wages and hours

Review Sentiment at Papa John's International

62
62%
38
38%

About Papa John's International's Outlook

D
56/100

Where This Score Ranks Papa John's International's Outlook

BOTTOM
15%

In the Bottom 15% of 1226 similar size companies on Comparably

?

Not enough ratings to compare against companies in Lexington, KY

3rd

3rd place versus 5 competitors rated on Comparably

Papa John's International's Outlook is scored a D by 647 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Papa John's International's Outlook score negatively contributes to their overall culture score, due partly to the fact that the Admin department’s negative scores cause Outlook to be one of Papa John's International's weaker culture attributes amongst employees. Use the filters below to understand Papa John's International employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Tenure - 2 to 5 Years
    +23%
  • Department - Operations
    +21%
  • Department - Marketing
    +13%

Rate Outlook the Lowest

  • Department - Admin
    -31%
  • Ethnicity - Native American
    -12%
  • Ethnicity - Hispanic or Latino
    -9%

How Papa John's International's Outlook Score is Calculated

FILTER RATINGS BY

Results from 337 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

58
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic18%
Good39%
Neutral28%
Bad9%
Terrible6%
How do your customers perceive your company?
AnswerPercent
Yes45%
No55%
Are you typically excited about going to work each day?
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Rate your company