


Diverse employees at Papa John's International have rated Environment, Work Culture, and Team as the highest categories they have scored
Women at Papa John's International have rated Environment, Work Culture, and Retention as the highest categories they have scored
Papa John's International employees are -33% more likely to recommend Papa John's International as a great place to work
| 26% | Promoters |
|---|---|
| 15% | Passives |
| 59% | Detractors |
Working at Papa John's International is rated below average by 348 employees, across various culture dimensions. Papa John's International employees rate Environment highest among all categories, and think that Perks And Benefits and Compensation have the most room for improvement, putting Papa John's International’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Lexington, KY. See below in detail how working at Papa John's International was rated by employees.
Overall Company Culture at Papa John's International is rated D
Last updated months ago
Papa John's International ranks in the Bottom 15% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Out of 381 Papa John's International employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping Papa John's International improve their work culture.
| Positive Reviews | 62% |
|---|---|
| Constructive Feedback | 38% |
What did you like most about the interview process?Openess and straitforwardness from management.
What did you like most about the interview process?i thought i found a good job until i realized what i was going to deal with
What is most positive about the culture and environment at your company?Notbing is positive, i just get paid to work very hard.
What's going wrong and how can it be improved?Poor customer service, times and product quality What's not going wrong?
What would you improve about your company's interview process?Hired too fast, didnt know anything about the company.
Why do you feel undervalued and what would make you feel better about your compensation?Yes, knowing that company policy was being followed and that consequences for their actions will be followed.
"our mission to improve our ingredients in
| Headquarter | Louisville, KY United States of America |
|---|---|
| Website | www.papajohns.com/ |
| Company Status | Private |
Papa John's International competitors include Darden Restaurants, Luby's, Ruby Tuesday, and Bojangles . Papa John's International ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Papa John's International compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

348 employees at Papa John's International have reviewed Papa John's International across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 348 Papa John's International employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Papa John's International are mostly dissatisfied with their total compensation at Papa John's International, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Papa John's International are not very pleased with their team. 348 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Papa John's International are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Papa John's International believe the environment at Papa John's International is positive. Most Participants believe the pace of work at Papa John's International is comfortably fast. About 67% of the employees at Papa John's International work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Papa John's International are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.


The prevailing opinion from employees about joining Papa John's International is that the company was prepared on their first day. Papa John's International employees concluded that their overall onboarding experience was negative. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At Papa John's International 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Papa John's International's KPIs and OKRs is essential for its success. Out of 10 Papa John's International employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 6 have said yes.
Papa John's International’s CEO Robert Lynch started in this role in 2019. Robert’s approval rate is lower compared to CEOs at similar sized companies, putting Robert in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 25% compared to CEOs of all other companies in Lexington, KY. Robert Lynch’s employees rank Papa John's International in the Top 35% for Environment, in the Bottom 35% for Office Culture, and in the Bottom 35% for Professional Development. Lynch is generally unpopular with Papa John's International employees, but ranks especially low with employees in the Admin department, and by Hispanic or Latino employees and employees in the Design department. However, employees with the company for 2 to 5 Years have a slightly more favorable view of the CEO. When compared to Papa John's International’s competitors, Robert Lynch ranks below Darden Restaurants CEO Gene Lee.
The Papa John's International Executive Team is rated a “D+” and led by CEO Robert Lynch, Founder & Chairman of the Board John Schnatter, and Chief Development Officer and Senior Vice President Timothy O'Hern
Robert Lynch CEO / President
Robert Lynch serves as the CEO / President of Papa John's International.
John Schnatter Founder & Chairman of the Board
Mr. John H. Schnatter, also known as Chuck, serves as Founder and Chairman of the Board of Papa John's International... read more
Timothy O'Hern Chief Development Officer and Senior Vice President
Mr. Timothy C. O'Hern, also known as Tim, has been the Chief Development Officer and Senior Vice President of Papa... read more
Edmond Heelan Senior Vice President of North American Operations and Global Operations Support & Training
Mr. Edmond Heelan has been Senior Vice President of North American Operations and Global Operations Support & Training... read more
Sean A. Muldoon Chief Ingredient Officer
Mr. Sean A. Muldoon has been the Chief Ingredient Officer of Papa John's International Inc. since February 22, 2016. Mr.... read more
John Smith Vice President - Enterprise Systems and Services
John Smith serves as the Vice President - Enterprise Systems and Services of Papa John's International - Preferred... read more
Bob Billman Operations Vice President
Bob Billman serves as the Operations Vice President of Papa John's International - Preferred Marketing Solutions. Bob... read more
Jeff Bunch Vice President Of Technology Services
Jeff Bunch serves as the Vice President Of Technology Services of Papa John's International - Preferred Marketing... read more
Rich Butler Vice President of Talent Management
Rich Butler serves as the Vice President of Talent Management of Papa John's International - Preferred Marketing... read more
How much do people at Papa John's International get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Papa John's International is $134,317, or $64 per hour, while the estimated median salary is $131,498, or $63 per hour.
At Papa John's International, the highest paid job is a Director of Sales at $232,188 annually and the lowest is a Receptionist at $37,506 annually. Average Papa John's International salaries by department include: Marketing at $136,953, Legal at $194,357, Customer Support at $67,117, and Admin at $60,071. Half of Papa John's International salaries are above $131,498.
192 employees at Papa John's International rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 589 ratings) while 187 employees at Papa John's International rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 196 ratings).
Salaries contributed from Papa John's International employees include job titles like Senior Developer and CS Rep. Comparably data has a total of 1 salary records from Papa John's International employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $68k | $68k | 1st Percentile |
17th Percentile $100k | $100k | 17th Percentile |
33rd Percentile $130k | $130k | 33rd Percentile |
50th Percentile $184k | $184k | 50th Percentile |
67th Percentile $236k | $236k | 67th Percentile |
83rd Percentile $277k | $277k | 83rd Percentile |
100th Percentile $295k | $295k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at Papa John's International score the company 49/100 across various culture categories, placing Papa John's International in the Bottom 10% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Papa John's International across various culture dimensions.
Papa John's International's PTO and Vacation policy typically gives 0-10 days off a year with 50% of employees expected to be work free while out of office. Paid Time Off is Papa John's International's 2nd most important benefit besides Healthcare when ranked by employees, with 29% of employees saying it is the most important benefit. Papa John's International's benefits and PTO Package averages to represent a less than $500 cash value per month.

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In 2019, Papa John's International applied for 2 H1B visas. Of the work permits applied for, 100% were approved.
H1B Applications Outcome
This data was calculated using publicly sourced data from OFLC Performance Data

Who is the CEO of Papa John's International?
Papa John's International CEO is Robert Lynch, their score by employees is 57
What is Papa John's International eNPS?
The eNPS for Papa John's International is -33
What is Papa John's International revenue?
Papa John's International revenue is $2B
What is the salary for Corporate Counsel in Papa John's International?
Corporate Counsel average salary in the US is 191k
What are the salaries in the Sales in Papa John's International?
The average salaries for Sales in Papa John's International is 143k