Papa John's International Culture | Comparably
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"our mission to improve our ingredients in read more
EMPLOYEE
PARTICIPANTS
348
TOTAL
RATINGS
3614

Papa John's International Company Culture

Papa John's International Culture

This score is derived from employee ratings & reviews
2.5/5
Papa John's International's Overall Culture is rated D

Top Rated Culture Dimensions

Papa John's International CEO

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Robert Lynch Papa John's International's CEO
Robert Lynch
57 /100

Diversity at Papa John's International

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Diverse employees at Papa John's International have rated Environment, Work Culture, and Team as the highest categories they have scored

Women at Papa John's International

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-

Women at Papa John's International have rated Environment, Work Culture, and Retention as the highest categories they have scored

Papa John's International eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 20%Bottom 20% of Similar Size Companies on Comparably

Recommend to a Friend?

-33

Papa John's International employees are -33% more likely to recommend Papa John's International as a great place to work

26%Promoters
15%Passives
59%Detractors

Working at Papa John's International

Working at Papa John's International is rated below average by 348 employees, across various culture dimensions. Papa John's International employees rate Environment highest among all categories, and think that Perks And Benefits and Compensation have the most room for improvement, putting Papa John's International’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Lexington, KY. See below in detail how working at Papa John's International was rated by employees.

Overall Company Culture at Papa John's International

D

Overall Company Culture at Papa John's International is rated D

Last updated months ago

Bottom
15%

Papa John's International ranks in the Bottom 15% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 348 Employees

View Results
0
20
40
60
80
100
IT
88
IT88
Operations
77
Operations77
Marketing
72
Marketing72
Product
67
Product67
Customer Support
59
Customer Support59
Sales
59
Sales59
Design
52
Design52
Customer Success
38
Customer Success38
Admin
32
Admin32

Papa John's International Employee Reviews

Out of 381 Papa John's International employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping Papa John's International improve their work culture.

62%
38%
Positive Reviews62%
Constructive Feedback38%

Positive Reviews From Papa John's International Employees

  • What did you like most about the interview process?
    Openess and straitforwardness from management.
  • What did you like most about the interview process?
    i thought i found a good job until i realized what i was going to deal with
  • What is most positive about the culture and environment at your company?
    Notbing is positive, i just get paid to work very hard.

Constructive Feedback From Papa John's International Employees

  • What's going wrong and how can it be improved?
    Poor customer service, times and product quality What's not going wrong?
  • What would you improve about your company's interview process?
    Hired too fast, didnt know anything about the company.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Yes, knowing that company policy was being followed and that consequences for their actions will be followed.

Papa John's International Company Information

Papa John's International Mission, Vision & Values

Papa John's International Mission & Values

"our mission to improve our ingredients in

HeadquarterLouisville, KY
United States of America
Websitewww.papajohns.com/
Company StatusPrivate

Papa John's International Competitors

Papa John's International competitors include Darden Restaurants, Luby's, Ruby Tuesday, and Bojangles . Papa John's International ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Papa John's International compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Darden Restaurants' Logo
    Darden Restaurants
    3.6/5
  2. #2
    Papa John's International's Logo
    Papa John's International
    2.5/5
  3. #3
    Luby's' Logo
    Luby's
    2.5/5
  4. #4
    Ruby Tuesday's Logo
    Ruby Tuesday
    2.5/5
  5. #5
    Bojangles' Logo
    Bojangles
    2.6/5
  • Culture Video

Papa John's International Employees

348 employees at Papa John's International have reviewed Papa John's International across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 348 Papa John's International employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Papa John's International are mostly dissatisfied with their total compensation at Papa John's International, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Papa John's International are not very pleased with their team. 348 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Papa John's International are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Papa John's International believe the environment at Papa John's International is positive. Most Participants believe the pace of work at Papa John's International is comfortably fast. About 67% of the employees at Papa John's International work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Papa John's International are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Papa John's International employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at Papa John's International report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Papa John's International have 0 meetings
Meetings
A Day in the Life
68% of Papa John's International employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Papa John's International employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
44% of Papa John's International employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Papa John's International employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
59% of Papa John's International employees call their work environment positive
Environment

Joining Papa John's International - Employee Onboarding

The prevailing opinion from employees about joining Papa John's International is that the company was prepared on their first day. Papa John's International employees concluded that their overall onboarding experience was negative. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Papa John's International KPIs and OKRs

At Papa John's International 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Papa John's International's KPIs and OKRs is essential for its success. Out of 10 Papa John's International employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 6 have said yes.

AnswerPercent
Yes60%
No40%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

Papa John's International CEO & Leadership

Papa John's International CEO - Robert Lynch

Robert Lynch Papa John's International's CEO
57 /100

Papa John's International’s CEO Robert Lynch started in this role in 2019. Robert’s approval rate is lower compared to CEOs at similar sized companies, putting Robert in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 25% compared to CEOs of all other companies in Lexington, KY. Robert Lynch’s employees rank Papa John's International in the Top 35% for Environment, in the Bottom 35% for Office Culture, and in the Bottom 35% for Professional Development. Lynch is generally unpopular with Papa John's International employees, but ranks especially low with employees in the Admin department, and by Hispanic or Latino employees and employees in the Design department. However, employees with the company for 2 to 5 Years have a slightly more favorable view of the CEO. When compared to Papa John's International’s competitors, Robert Lynch ranks below Darden Restaurants CEO Gene Lee.

Papa John's International Leadership

The Papa John's International Executive Team is rated a “D+” and led by CEO Robert Lynch, Founder & Chairman of the Board John Schnatter, and Chief Development Officer and Senior Vice President Timothy O'Hern

  • Robert Lynch  CEO / President

    Robert Lynch CEO / President

    Robert Lynch serves as the CEO / President of Papa John's International.

  • John Schnatter Founder & Chairman of the Board

    Mr. John H. Schnatter, also known as Chuck, serves as Founder and Chairman of the Board of Papa John's International... read more

  • Timothy O'Hern Chief Development Officer and Senior Vice President

    Mr. Timothy C. O'Hern, also known as Tim, has been the Chief Development Officer and Senior Vice President of Papa... read more

  • Edmond Heelan Senior Vice President of North American Operations and Global Operations Support & Training

    Mr. Edmond Heelan has been Senior Vice President of North American Operations and Global Operations Support & Training... read more

  • Sean A. Muldoon Chief Ingredient Officer

    Mr. Sean A. Muldoon has been the Chief Ingredient Officer of Papa John's International Inc. since February 22, 2016. Mr.... read more

  • John Smith Vice President - Enterprise Systems and Services

    John Smith serves as the Vice President - Enterprise Systems and Services of Papa John's International - Preferred... read more

  • Bob Billman Operations Vice President

    Bob Billman serves as the Operations Vice President of Papa John's International - Preferred Marketing Solutions. Bob... read more

  • Jeff Bunch Vice President Of Technology Services

    Jeff Bunch serves as the Vice President Of Technology Services of Papa John's International - Preferred Marketing... read more

  • Rich Butler Vice President of Talent Management

    Rich Butler serves as the Vice President of Talent Management of Papa John's International - Preferred Marketing... read more

Papa John's International Salaries

How much does Papa John's International pay?

How much do people at Papa John's International get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Papa John's International is $134,317, or $64 per hour, while the estimated median salary is $131,498, or $63 per hour.

At Papa John's International, the highest paid job is a Director of Sales at $232,188 annually and the lowest is a Receptionist at $37,506 annually. Average Papa John's International salaries by department include: Marketing at $136,953, Legal at $194,357, Customer Support at $67,117, and Admin at $60,071. Half of Papa John's International salaries are above $131,498.

192 employees at Papa John's International rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 589 ratings) while 187 employees at Papa John's International rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 196 ratings).

Salaries contributed from Papa John's International employees include job titles like Senior Developer and CS Rep. Comparably data has a total of 1 salary records from Papa John's International employees.

Last updated months ago.

1st Percentile
$68k
$68k1st Percentile
17th Percentile
$100k
$100k17th Percentile
33rd Percentile
$130k
$130k33rd Percentile
50th Percentile
$184k
$184k50th Percentile
67th Percentile
$236k
$236k67th Percentile
83rd Percentile
$277k
$277k83rd Percentile
100th Percentile
$295k
$295k100th Percentile
$134,317*
Average Compensation
$131,498*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Papa John's International Salaries by City

Papa John's International Salaries by Department

Explore Papa John's International Salaries

Diversity & Inclusion at Papa John's International

Diverse employees at Papa John's International score the company 49/100 across various culture categories, placing Papa John's International in the Bottom 10% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Papa John's International across various culture dimensions.

Ranked Culture the Highest

Women 77/100
Department - Operations
Men 81/100
Tenure - Less Than 1 Year
Diverse Employees 86/100
Department - Product

Ranked Culture the Lowest

Women 54/100
Tenure - 2 to 5 Years
Men 60/100
Department - Customer Support
Diverse Employees 24/100
Tenure - 1 to 2 Years

Papa John's International Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Papa John's International PTO

Papa John's International's PTO and Vacation policy typically gives 0-10 days off a year with 50% of employees expected to be work free while out of office. Paid Time Off is Papa John's International's 2nd most important benefit besides Healthcare when ranked by employees, with 29% of employees saying it is the most important benefit. Papa John's International's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time57%
Vacation Policy29%
Office Meals0%
401k Contribution14%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes50%
No50%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo33%
Less than $500/mo67%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Papa John's International Careers

Papa John's International Jobs

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H1B Visa

In 2019, Papa John's International applied for 2 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

2
Total Applied
  • 100% Granted (2 out of 2)
  • 0% Denied ( out of 2)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 2)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 2)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Papa John's International Know You Want To Work There

Frequently Asked Questions regarding Papa John's International

Who is the CEO of Papa John's International?

Papa John's International CEO is Robert Lynch, their score by employees is 57

What is Papa John's International eNPS?

The eNPS for Papa John's International is -33

What is Papa John's International revenue?

Papa John's International revenue is $2B

What is the salary for Corporate Counsel in Papa John's International?

Corporate Counsel average salary in the US is 191k

What are the salaries in the Sales in Papa John's International?

The average salaries for Sales in Papa John's International is 143k

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