Papa John's International Employee Reviews
Out of 381 Papa John's International employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping Papa John's International improve their work culture. The Customer Support team, with 73% positive reviews, reports the best experience at Papa John's International compared to all other departments at the company. The Admin team offered the most constructive feedback, with 80% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Training people the right way
communicating with employees on a respectful level
Everything. Especially picking district managers
The team needs to get better at telling the truth.
Review from Customer Support Dept
Not be a bunch of yes men who think giving an employee a .05 cent raise after 3 years is good policy.
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Yes, knowing that company policy was being followed and that consequences for their actions will be followed.
I worked at a different store for an extended amount of time ( not transferred). The other manager who had years less employment made more than I did. We were the same position.
If we were paid about the same if not better then the mcdonalds staff just a few feet from us.
Better pay and better benefits
Keep children out of food prep area giving instruct ions to staff. Make sure everyone is working and the work is split fairly.
What do your coworkers need to improve and how could you work together better?
Stop the gossiping and actually doing the job they are being paid to do so.
Work on their communication skills
No one has a positive attitude everyone is so unhappy and all they do is complain while putting the work on the couple that do work.
Less name calling, less cussing and less degrading others to improve ones self worth
Team work everyone is doing their own thing
What needs to change to make the company culture better?
I have no idea. The GMS don't feel they are fairly compensated so they do minimal work
New employees and new manager
we tell them what hours we can work they need to be accommodating. My whole family works here and they have all of us on different schedules and we never get to see each other. It is messing up my family. How would you feel never seeing your family? And I am the only one who can drive.
communication. communication. communication. There isn't any.
Review from Product Dept
The people they hire. The respect
What would you improve about your company's interview process?
Hired too fast, didnt know anything about the company.
When I was hired the manager who is no longer with the company was either incompetent or very dishonest with the salary. The on the posting for the job was much higher than what I was offered then my first paycheck was lower than even that. The manager laughed at me when I said the rate posted rate
Quit openly lying to new hires about potential earnings and hours available.
Review from Sales Dept
Having a more serious interview process, for any and all positions. Nothing for only 5 minutes and nothing without explaining expectations clearly prior to considering offering employment.
Review from Operations Dept
What's going wrong and how can it be improved?
Poor customer service, times and product quality What's not going wrong?
Improvement I don't think is possible such a negative atmosphere.
They need to be sued and fined for daily breaking tipped wage earners laws and for forcing employees to claim tips not earned.
Review from Sales Dept
You can't get a promotion unless you sleep with people
Review from Customer Support Dept
Personal issues being brought to work and falsely accusation of harassment
Review from Operations Dept
What would you most like to see improved at your company?
I would like to see an increase in wages and hours