
Fair treatment, professionalism, and setting more realistic expectations from team members and GMs
Coworkers aren't trained enough and aren't driven enough to help the company succeed.
Positive people interactions from the top down. Opportunities for all to grow from the bottom up. Flexible store goals and team support from all sides.
Having a more serious interview process, for any and all positions. Nothing for only 5 minutes and nothing without explaining expectations clearly prior to considering offering employment.
Overall, the company has lost it's sparkle. It's individuality. It's sustainable energy. It just exists. It can only be improved with a structural overhaul.
In essence, GMs are expected to make barely $10 per hour while managing entire operations and overseeing human resources and being on-call 24-7. That's asking too much of anyone for extremely too little pay.